Closed Bug 1274109 Opened 8 years ago Closed 6 years ago

Crash immediately after upgrade to 46.0.1

Categories

(Core :: Layout, defect)

46 Branch
x86
Windows 10
defect
Not set
critical

Tracking

()

RESOLVED WONTFIX

People

(Reporter: a_nut_in, Unassigned)

References

Details

(Keywords: crash)

Crash Data

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0 Build ID: 20160502172042 Steps to reproduce: https://crash-stats.mozilla.com/report/index/bad8a810-d17d-435a-a28d-6e7c12160519 Crashed after hitting the "submit" button after updating Wordpress blog post Actual results: https://crash-stats.mozilla.com/report/index/bad8a810-d17d-435a-a28d-6e7c12160519 Expected results: https://crash-stats.mozilla.com/report/index/bad8a810-d17d-435a-a28d-6e7c12160519
Guys this is crashing *every* time I try to do a "restore" on Wordpress post and the page refreshes https://crash-stats.mozilla.com/report/index/6baefd30-2318-47ee-b92d-7b7772160519 https://crash-stats.mozilla.com/report/index/7d25ce42-63e6-44ad-bedf-c67302160519 I am uninstalling FF and moving to Chrome till this can be fixed as I can't afford to be updating my post for 30 mins only to have FF crash on me everytime I save changes
Severity: normal → blocker
Priority: -- → P1
Could you test with a fresh profile, please: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles And do you have steps to reproduce?
Severity: blocker → normal
Flags: needinfo?(a_nut_in)
Keywords: crash
Priority: P1 → --
Severity: normal → critical
Crash Signature: [@ @0x8d52170 ] [@ @0xe5a708 ] [@ @0x5eb298 ]
Has Regression Range: --- → no
Has STR: --- → no
Keywords: crashreportid
OS: Unspecified → Windows 10
Hardware: Unspecified → x86
same with a fresh profile. Here is what I need to do: - log in to wordpress - open a post - make changes - then either do a "submit" or do a "restore" to previous versions
Flags: needinfo?(a_nut_in)
With the new profile, did you check the 'RoboForm Lite' add-on wasn't installed?
Doesn't seem to be Roboform (or I could be wrong) but I am *not* able to crash 47.0b6 on my Mac <snip> Application Basics ------------------ Name: Firefox Version: 47.0b6 Build ID: 20160516123243 Update Channel: beta User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:47.0) Gecko/20100101 Firefox/47.0 OS: Darwin 15.4.0 x86-64 Multiprocess Windows: 0/2 (Disabled by add-ons) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: DownThemAll! Version: 2.0.19 Enabled: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8} Name: DownThemAll! AntiContainer Version: 1.5 Enabled: true ID: anticontainer@downthemall.net Name: EPUBReader Version: 1.5.0.8 Enabled: true ID: {5384767E-00D9-40E9-B72F-9CC39D655D6F} Name: Firefox Hello Version: 1.2.6 Enabled: true ID: loop@mozilla.org Name: Flash Video Downloader - YouTube HD Download [4K] Version: 13.2.1 Enabled: true ID: artur.dubovoy@gmail.com Name: Multi-process staged rollout Version: 1.0 Enabled: true ID: e10srollout@mozilla.org Name: Okta Secure Web Authentication Plug-in Version: 5.5.1 Enabled: true ID: plugin@okta.com Name: Pocket Version: 1.0.2 Enabled: true ID: firefox@getpocket.com Name: RoboForm Lite Version: 3.9.1 Enabled: true ID: xpirftoolbar@roboform.com Graphics -------- Asynchronous Pan/Zoom: none Device ID: 0x0a2e GPU Accelerated Windows: 2/2 OpenGL (OMTC) Supports Hardware H264 Decoding: Yes Vendor ID: 0x8086 WebGL Renderer: Intel Inc. -- Intel Iris OpenGL Engine windowLayerManagerRemote: true AzureCanvasAccelerated: 1 AzureCanvasBackend: skia AzureContentBackend: quartz AzureFallbackCanvasBackend: none Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 7 browser.search.update: false browser.sessionstore.upgradeBackup.latestBuildID: 20160516123243 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20160516123243 browser.startup.homepage_override.mstone: 47.0 browser.tabs.remote.autostart.2: true browser.tabs.warnOnClose: false browser.urlbar.default.behavior: 0 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 47.0 font.internaluseonly.changed: true gfx.blacklist.direct2d: 3 gfx.blacklist.dxva: 3 gfx.crash-guard.glcontext.appVersion: 44.0.2 gfx.crash-guard.glcontext.deviceID: 0x0a2e gfx.crash-guard.status.glcontext: 2 media.gmp-gmpopenh264.abi: x86_64-gcc3-u-i386-x86_64 media.gmp-gmpopenh264.lastUpdate: 1457352874 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160516123243 media.gmp-manager.lastCheck: 1463837907 media.gmp-widevinecdm.abi: x86_64-gcc3-u-i386-x86_64 media.gmp-widevinecdm.lastUpdate: 1463567496 media.gmp-widevinecdm.version: 1.4.8.866 media.gmp.storage.version.observed: 1 media.webrtc.debug.aec_log_dir: /tmp/ media.webrtc.debug.log_file: /tmp/WebRTC.log network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1463642860 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.print_bgcolor: false print.print_bgimages: false print.print_colorspace: print.print_command: print.print_downloadfonts: false print.print_duplex: 1515870810 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_plex_name: print.print_resolution: 1515870810 print.print_resolution_name: print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 57 print.print_unwriteable_margin_left: 25 print.print_unwriteable_margin_right: 25 print.print_unwriteable_margin_top: 25 privacy.clearOnShutdown.passwords: false privacy.donottrackheader.enabled: true privacy.donottrackheader.value: 1 privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true services.sync.declinedEngines: services.sync.engine.prefs.modified: false services.sync.lastPing: 1463837886 services.sync.lastSync: Sat May 21 2016 20:20:21 GMT+0530 (IST) services.sync.numClients: 4 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1462950715 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.12 Version in use: 4.12 NSS Expected minimum version: 3.23 Basic ECC Version in use: 3.23 Basic ECC NSSSMIME Expected minimum version: 3.23 Basic ECC Version in use: 3.23 Basic ECC NSSSSL Expected minimum version: 3.23 Basic ECC Version in use: 3.23 Basic ECC NSSUTIL Expected minimum version: 3.23 Version in use: 3.23 Experimental Features --------------------- </snip> Let me check the same on my desktop in the next couple of days and check if: 1. I can get FF to consistently crash on Windows 2. Remove Roboform and check on the desktop
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 (Build ID: 20160523030225) Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0 (Build ID: 20160502172042) I'm not being able to reproduce the crash on Windows 10 with the latest Firefox 46.0.1 RC and the latest Nightly 49 when following the indications from Comment 3 (installed also the RoboForm Toolbar from http://www.roboform.com/for-firefox-windows). (In reply to Ayan from comment #5) > Let me check the same on my desktop in the next couple of days and check if: > > 1. I can get FF to consistently crash on Windows > 2. Remove Roboform and check on the desktop Ayan, did you had any luck? Could you also provide me with a link for the RoboForm add-on that you used?
Flags: needinfo?(a_nut_in)
I am not able to recreate the issue anymore (I had uninstalled FF and installed Chrome to update my site) and now after installing FF again with the Roboform add on - I don't see the crashes. I was using the add-on from http://www.roboform.com/for-firefox-linux Will keep on checking and see if I can repro this if at all and update (In reply to Simona B [:simonab] from comment #6) > Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 > (Build ID: 20160523030225) > Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0 > (Build ID: 20160502172042) > > I'm not being able to reproduce the crash on Windows 10 with the latest > Firefox 46.0.1 RC and the latest Nightly 49 when following the indications > from Comment 3 (installed also the RoboForm Toolbar from > http://www.roboform.com/for-firefox-windows). > > > (In reply to Ayan from comment #5) > > Let me check the same on my desktop in the next couple of days and check if: > > > > 1. I can get FF to consistently crash on Windows > > 2. Remove Roboform and check on the desktop > > Ayan, did you had any luck? > Could you also provide me with a link for the RoboForm add-on that you used?
Flags: needinfo?(a_nut_in)
Here you go. https://crash-stats.mozilla.com/report/index/b94d7249-380d-4755-9d07-14a1e2160528 Here is what I had to do: 1. I don't see the Roboform having an effect. I started a brand new blog (new hostname, new hosting etc) Updated a couple of pages. Then set an "aboutme" page. Installed Roboform etc and was stable 2. At one point, I half typed a page, which Wordpress auto saved. At this point, I had a phone call and had to move away from the system for about 3 - 5 minutes. The system was on screensaver. I woke it, typed some more, added some more words (no images or anything)and hit "publish" and the browser crashed.
Seemed to have crashed when the page attempted to "refresh" post the "publish" as the post actually got published even through the crash
Application Basics ------------------ Name: Firefox Version: 46.0.1 Build ID: 20160502172042 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- Report ID: bp-b94d7249-380d-4755-9d07-14a1e2160528 Submitted: 8 minutes ago All Crash Reports Extensions ---------- Name: Firefox Hello Version: 1.2.6 Enabled: true ID: loop@mozilla.org Name: Multi-process staged rollout Version: 1.0 Enabled: true ID: e10srollout@mozilla.org Name: Pocket Version: 1.0 Enabled: true ID: firefox@getpocket.com Name: RoboForm Lite Version: 3.9.1 Enabled: true ID: xpirftoolbar@roboform.com Graphics -------- Adapter Description: NVIDIA GeForce GT 520 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um Adapter RAM: 1024 Asynchronous Pan/Zoom: none Device ID: 0x1040 Direct2D Enabled: true DirectWrite Enabled: true (10.0.10240.16430) Driver Date: 7-13-2015 Driver Version: 10.18.13.5354 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 122219da Supports Hardware H264 Decoding: Yes Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 520 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20160502172042 browser.startup.homepage_override.buildID: 20160502172042 browser.startup.homepage_override.mstone: 46.0.1 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 46.0.1 gfx.crash-guard.d3d11layers.appVersion: 46.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x1040 gfx.crash-guard.d3d11layers.driverVersion: 10.18.13.5354 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1463243797 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1463243798 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160502172042 media.gmp-manager.lastCheck: 1464391418 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1463923297 places.history.expiration.transient_current_max_pages: 80476 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateClearSavedPwdsOnExit: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1463245587 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found. Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.12 Version in use: 4.12 NSS Expected minimum version: 3.22.3 Basic ECC Version in use: 3.22.3 Basic ECC NSSSMIME Expected minimum version: 3.22.3 Basic ECC Version in use: 3.22.3 Basic ECC NSSSSL Expected minimum version: 3.22.3 Basic ECC Version in use: 3.22.3 Basic ECC NSSUTIL Expected minimum version: 3.22.3 Version in use: 3.22.3 Experimental Features ---------------------
Hey hold on: It crashed again after I "closed" and exited out of Wordpress but in the same browser window, I logged on to my Yahoo mail. Entered the Username and password and clicked submit and boom https://crash-stats.mozilla.com/report/index/bedfa25c-425b-4d88-8473-4d1ee2160528
Ayan, I'm not seeing any new crash reports for the signatures that you already posted to this bug report. Did you experienced any new crashes? If yes, did the crashes also occurred after updating to Firefox 47?
Flags: needinfo?(a_nut_in)
This is on a Windows desktop which I use off and on. Currently using my Mac - so haven't had a chance to test further. Will do that in the next couple of days and check
Flags: needinfo?(a_nut_in)
bp-b94d7249-380d-4755-9d07-14a1e2160528 0 xul.dll xul.dll@0x1dea824 1 xul.dll PLDHashTable::Remove(void const*) xpcom/glue/PLDHashTable.cpp:622 2 xul.dll mozilla::FrameLayerBuilder::RemoveFrameFromLayerManager(nsIFrame*, void*) layout/base/FrameLayerBuilder.cpp:1782 3 xul.dll mozilla::FramePropertyTable::PropertyValue::DestroyValueFor(nsIFrame*) layout/base/FramePropertyTable.h:149 4 xul.dll PresShell::NotifyDestroyingFrame(nsIFrame*) layout/base/nsPresShell.cpp:1947 5 xul.dll nsFrame::DestroyFrom(nsIFrame*) layout/generic/nsFrame.cpp:694 6 xul.dll nsTextFrame::DestroyFrom(nsIFrame*) layout/generic/nsTextFrame.cpp:4124 7 xul.dll nsContainerFrame::DestroyFrom(nsIFrame*) layout/generic/nsContainerFrame.cpp:195
Crash Signature: [@ @0x8d52170 ] [@ @0xe5a708 ] [@ @0x5eb298 ] → [@ @0x8d52170 ] [@ @0xe5a708 ] [@ @0x5eb298 ] [@ xul.dll@0x1dea824 | PLDHashTable::Remove | mozilla::FrameLayerBuilder::RemoveFrameFromLayerManager ]
Keywords: crashreportid
Based on Comment 14, in order to move forward setting the component to Core:Layout. I think that the crash signature from Bug 1257912 is similar with this one. Wayne, what do you think about this?
Component: Untriaged → Layout
Flags: needinfo?(vseerror)
Product: Firefox → Core
> I think that the crash signature from Bug 1257912 is similar with this one. Wayne, what do you think about this? top 4-5 frames are not quite the same, so it's unclear to me. But perhaps it could have the same cause, because the source line for two frames are the same https://crash-stats.mozilla.com/report/index/b94d7249-380d-4755-9d07-14a1e2160528 https://hg.mozilla.org/releases/mozilla-release/annotate/0b8492c110be/layout/base/FrameLayerBuilder.cpp#l1782 mstange@232046 1773 if (paintedData) { mwoodrow@118640 1774 nsRegion old = data->mGeometry->ComputeInvalidationRegion(); mstange@232046 1775 nsIntRegion rgn = old.ScaleToOutsidePixels(paintedData->mXScale, paintedData->mYScale, paintedData->mAppUnitsPerDevPixel); mstange@232045 1776 rgn.MoveBy(-GetTranslationForPaintedLayer(t)); mstange@232046 1777 paintedData->mRegionToInvalidate.Or(paintedData->mRegionToInvalidate, rgn); mstange@232046 1778 paintedData->mRegionToInvalidate.SimplifyOutward(8); mwoodrow@115307 1779 } mwoodrow@115307 1780 } mwoodrow@118640 1781 mwoodrow@118640 1782 data->mParent->mDisplayItems.RemoveEntry(data); https://hg.mozilla.org/releases/mozilla-release/annotate/0b8492c110be/layout/base/nsPresShell.cpp#l1947 matspal@121007 1946 mPresContext->PropertyTable()-> matspal@121007 1947 Delete(aFrame, FrameLayerBuilder::LayerManagerDataProperty());
Status: UNCONFIRMED → NEW
Depends on: 1257912
Ever confirmed: true
Flags: needinfo?(vseerror)
{ "application": { "name": "Firefox", "osVersion": "Windows_NT 10.0", "arch": "x86", "version": "47.0", "buildID": "20160604131506", "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0", "safeMode": false, "updateChannel": "release", "supportURL": "https://support.mozilla.org/1/firefox/47.0/WINNT/en-US/", "numTotalWindows": 2, "numRemoteWindows": 0, "remoteAutoStart": false, "autoStartStatus": 2 }, "modifiedPreferences": { "accessibility.typeaheadfind.flashBar": 0, "browser.cache.disk.hashstats_reported": 1, "browser.cache.frecency_experiment": 1, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.capacity": 358400, "browser.cache.disk.filesystem_reported": 1, "browser.download.importedFromSqlite": true, "browser.download.useDownloadDir": false, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20160604131506", "browser.startup.homepage_override.buildID": "20160604131506", "browser.startup.homepage_override.mstone": "47.0", "dom.apps.reset-permissions": true, "dom.mozApps.used": true, "extensions.lastAppVersion": "47.0", "font.internaluseonly.changed": false, "gfx.crash-guard.d3d11layers.appVersion": "47.0", "gfx.direct3d.last_used_feature_level_idx": 0, "gfx.crash-guard.d3d11layers.feature-d3d11": true, "gfx.crash-guard.d3d11layers.feature-d2d": true, "gfx.crash-guard.d3d11layers.driverVersion": "10.18.13.5354", "gfx.crash-guard.d3d11layers.deviceID": "0x1040", "gfx.crash-guard.status.d3d9video": 1, "gfx.crash-guard.status.d3d11layers": 2, "media.gmp.storage.version.observed": 1, "media.gmp-eme-adobe.lastUpdate": 1463243797, "media.gmp-widevinecdm.lastUpdate": 1469768474, "media.gmp-gmpopenh264.version": "1.5.3", "media.gmp-gmpopenh264.lastUpdate": 1463243798, "media.gmp-eme-adobe.abi": "x86-msvc-x64", "media.hardware-video-decoding.failed": false, "media.gmp-eme-adobe.version": "17", "media.gmp-gmpopenh264.abi": "x86-msvc-x64", "media.gmp-manager.buildID": "20160604131506", "media.gmp-manager.lastCheck": 1469768472, "media.gmp-widevinecdm.abi": "x86-msvc-x64", "media.gmp-widevinecdm.version": "1.4.8.866", "network.cookie.prefsMigrated": true, "network.predictor.cleaned-up": true, "places.database.lastMaintenance": 1469772024, "places.history.expiration.transient_current_max_pages": 80476, "plugin.importedState": true, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.donottrackheader.enabled": true, "privacy.sanitize.migrateClearSavedPwdsOnExit": true, "storage.vacuum.last.places.sqlite": 1469772024, "storage.vacuum.last.index": 0, "ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found." }, "lockedPreferences": {}, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.12", "version": "4.12" }, "NSS": { "minVersion": "3.23 Basic ECC", "version": "3.23 Basic ECC" }, "NSSUTIL": { "minVersion": "3.23", "version": "3.23" }, "NSSSSL": { "minVersion": "3.23 Basic ECC", "version": "3.23 Basic ECC" }, "NSSSMIME": { "minVersion": "3.23 Basic ECC", "version": "3.23 Basic ECC" } }, "userJS": { "exists": false }, "crashes": { "submitted": [ { "id": "bp-877cf630-4047-4b22-b246-1aeb82160729", "date": 1469792960065, "pending": false } ], "pending": 1 }, "extensions": [ { "name": "AVG Web TuneUp", "version": "4.3.1.831", "isActive": true, "id": "avg@toolbar" }, { "name": "Firefox Hello", "version": "1.3.2", "isActive": true, "id": "loop@mozilla.org" }, { "name": "Multi-process staged rollout", "version": "1.0", "isActive": true, "id": "e10srollout@mozilla.org" }, { "name": "Pocket", "version": "1.0.2", "isActive": true, "id": "firefox@getpocket.com" }, { "name": "RoboForm Lite", "version": "3.9.2", "isActive": true, "id": "xpirftoolbar@roboform.com" } ], "experiments": [], "graphics": { "numTotalWindows": 2, "numAcceleratedWindows": 1, "windowLayerManagerType": "Basic", "windowLayerManagerRemote": false, "supportsHardwareH264": "No; Unsupported layers backend", "adapterDescription": "NVIDIA GeForce GT 520 ", "adapterVendorID": "0x10de", "adapterDeviceID": "0x1040", "adapterSubsysID": "122219da", "adapterRAM": "1024", "adapterDrivers": "nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um", "driverVersion": "10.18.13.5354", "driverDate": "7-13-2015", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterSubsysID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": true, "directWriteEnabled": true, "directWriteVersion": "10.0.10240.16430", "webglRenderer": "Google Inc. -- ANGLE (NVIDIA GeForce GT 520 Direct3D11 vs_5_0 ps_5_0)", "info": { "AzureCanvasBackend": "direct2d 1.1", "AzureCanvasAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "direct2d 1.1" } } }
upgraded FF to below build { "application": { "name": "Firefox", "osVersion": "Windows_NT 10.0", "arch": "x86", "version": "47.0.1", "buildID": "20160623154057", "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0", "safeMode": false, "updateChannel": "release", "supportURL": "https://support.mozilla.org/1/firefox/47.0.1/WINNT/en-US/", "numTotalWindows": 1, "numRemoteWindows": 0, "remoteAutoStart": false, "autoStartStatus": 2 }, "modifiedPreferences": { "accessibility.typeaheadfind.flashBar": 0, "browser.cache.disk.hashstats_reported": 1, "browser.cache.frecency_experiment": 1, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.capacity": 358400, "browser.cache.disk.filesystem_reported": 1, "browser.download.importedFromSqlite": true, "browser.download.useDownloadDir": false, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20160623154057", "browser.startup.homepage_override.buildID": "20160623154057", "browser.startup.homepage_override.mstone": "47.0.1", "dom.apps.reset-permissions": true, "dom.mozApps.used": true, "extensions.lastAppVersion": "47.0.1", "font.internaluseonly.changed": false, "gfx.crash-guard.d3d11layers.appVersion": "47.0.1", "gfx.direct3d.last_used_feature_level_idx": 0, "gfx.crash-guard.d3d11layers.feature-d3d11": true, "gfx.crash-guard.d3d11layers.feature-d2d": true, "gfx.crash-guard.d3d11layers.driverVersion": "10.18.13.5354", "gfx.crash-guard.d3d11layers.deviceID": "0x1040", "gfx.crash-guard.status.d3d9video": 2, "gfx.crash-guard.status.d3d11layers": 2, "media.gmp.storage.version.observed": 1, "media.gmp-eme-adobe.lastUpdate": 1463243797, "media.gmp-widevinecdm.lastUpdate": 1469768474, "media.gmp-gmpopenh264.version": "1.5.3", "media.gmp-gmpopenh264.lastUpdate": 1463243798, "media.gmp-eme-adobe.abi": "x86-msvc-x64", "media.hardware-video-decoding.failed": false, "media.gmp-eme-adobe.version": "17", "media.gmp-gmpopenh264.abi": "x86-msvc-x64", "media.gmp-manager.buildID": "20160604131506", "media.gmp-manager.lastCheck": 1469768472, "media.gmp-widevinecdm.abi": "x86-msvc-x64", "media.gmp-widevinecdm.version": "1.4.8.866", "network.cookie.prefsMigrated": true, "network.predictor.cleaned-up": true, "places.database.lastMaintenance": 1469772024, "places.history.expiration.transient_current_max_pages": 80476, "plugin.importedState": true, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.donottrackheader.enabled": true, "privacy.sanitize.migrateClearSavedPwdsOnExit": true, "storage.vacuum.last.places.sqlite": 1469772024, "storage.vacuum.last.index": 0, "ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found." }, "lockedPreferences": {}, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.12", "version": "4.12" }, "NSS": { "minVersion": "3.23 Basic ECC", "version": "3.23 Basic ECC" }, "NSSUTIL": { "minVersion": "3.23", "version": "3.23" }, "NSSSSL": { "minVersion": "3.23 Basic ECC", "version": "3.23 Basic ECC" }, "NSSSMIME": { "minVersion": "3.23 Basic ECC", "version": "3.23 Basic ECC" } }, "userJS": { "exists": false }, "crashes": { "submitted": [ { "id": "bp-877cf630-4047-4b22-b246-1aeb82160729", "date": 1469792960065, "pending": false } ], "pending": 1 }, "extensions": [ { "name": "AVG Web TuneUp", "version": "4.3.1.831", "isActive": true, "id": "avg@toolbar" }, { "name": "Firefox Hello", "version": "1.3.2", "isActive": true, "id": "loop@mozilla.org" }, { "name": "Multi-process staged rollout", "version": "1.0", "isActive": true, "id": "e10srollout@mozilla.org" }, { "name": "Pocket", "version": "1.0.2", "isActive": true, "id": "firefox@getpocket.com" }, { "name": "RoboForm Lite", "version": "3.9.2", "isActive": true, "id": "xpirftoolbar@roboform.com" } ], "experiments": [], "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 1, "windowLayerManagerType": "Direct3D 11", "windowLayerManagerRemote": true, "supportsHardwareH264": "Yes", "adapterDescription": "NVIDIA GeForce GT 520 ", "adapterVendorID": "0x10de", "adapterDeviceID": "0x1040", "adapterSubsysID": "122219da", "adapterRAM": "1024", "adapterDrivers": "nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um", "driverVersion": "10.18.13.5354", "driverDate": "7-13-2015", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterSubsysID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": true, "directWriteEnabled": true, "directWriteVersion": "10.0.10240.16430", "webglRenderer": "Google Inc. -- ANGLE (NVIDIA GeForce GT 520 Direct3D11 vs_5_0 ps_5_0)", "info": { "AzureCanvasBackend": "direct2d 1.1", "AzureCanvasAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "direct2d 1.1" }, "failures": [ "[GFX1-]: DXVA2D3D9 just crashed; hardware video will be disabled." ], "indices": [ 0 ] } }
This bit is new: }, "failures": [ "[GFX1-]: DXVA2D3D9 just crashed; hardware video will be disabled." ], "indices": [
AFAIK display driver has not crashed am still logged into windows
Faulting application name: crashreporter.exe, version: 47.0.0.5999, time stamp: 0x57535436 Faulting module name: iertutil.dll, version: 11.0.10240.16766, time stamp: 0x56e8d134 Exception code: 0xc0000005 Fault offset: 0x0020d292 Faulting process id: 0x1c64 Faulting application start time: 0x01d1e98893f1f37f Faulting application path: C:\Program Files (x86)\Mozilla Firefox\crashreporter.exe Faulting module path: C:\Windows\SYSTEM32\iertutil.dll Report Id: a634a137-34d7-4aa7-bd83-4f6135165464 Faulting package full name: Faulting package-relative application ID:
Faulting application name: plugin-container.exe, version: 47.0.0.5999, time stamp: 0x5753660e Faulting module name: mozglue.dll, version: 47.0.0.5999, time stamp: 0x57535438 Exception code: 0x80000003 Fault offset: 0x0000f3ad Faulting process id: 0xc5c Faulting application start time: 0x01d1e98f3a086b5a Faulting application path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Faulting module path: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll Report Id: 96b44fd1-d07d-4047-ab2d-e3c72df02b96 Faulting package full name: Faulting package-relative application ID:
Closing because no crash reported since 12 weeks.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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