Closed
Bug 1274882
Opened 8 years ago
Closed 6 years ago
Crash in nvwgf2umx.dll@0x7bdb85
Categories
(Core :: Graphics, defect, P3)
Tracking
()
People
(Reporter: n.nethercote, Unassigned)
References
Details
(Keywords: crash, Whiteboard: [gfx-noted])
Crash Data
This bug was filed from the Socorro interface and is
report bp-de4cb38c-bc8a-44b8-8abf-84e6e2160521.
=============================================================
We've had 24 crashes with this exact signature in the past 7 days, in versions ranging from 45 to 49. But if you remove the crash address and just look for crashes in this DLL there are 424 in the past 7 days:
https://crash-stats.mozilla.com/search/?signature=~nvwgf2umx.dll&_facets=signature&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform#facet-signature
I looked at a few, some of them are bad reads, some are illegal instructions.
AFAICT this is an NVIDIA gfx driver. I see a range of adapters.
Milan, any thoughts?
Flags: needinfo?(milan)
The trick is to find crashes that have nvwgf2umx DLL, ignore the address, but look for CLayeredObjectRoot call in the stack, or even better, mozilla::layers::ImageHost::Unlock().
All the Nvidia driver crashes are going to have the same (close enough) DLL, so that doesn't help us much. This is why we need bug 1274345 implemented.
Flags: needinfo?(milan)
Updated•8 years ago
|
Whiteboard: [gfx-noted]
It might be worth noting, there are three distinct Nightly users reporting this crash:
bp-0efa36a5-fbee-4bcf-bf42-467552160521
bp-fa96b289-cee6-43bb-b719-eb40f2160523
bp-d0ff7819-d0bc-4d85-ba00-050902160525
All three have dual GPUs with Intel 0x0116 on driver 9.17.10.4229 and an NVidia GeForce GT 500 series GPU on driver 10.18.13.5362.
We don't have a large sample size so take this with a grain of salt.
Comment 3•8 years ago
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||
Crash volume for signature 'nvwgf2umx.dll@0x7bdb85':
- nightly (version 50): 23 crashes from 2016-06-06.
- aurora (version 49): 13 crashes from 2016-06-07.
- beta (version 48): 25 crashes from 2016-06-06.
- release (version 47): 82 crashes from 2016-05-31.
- esr (version 45): 23 crashes from 2016-04-07.
Crash volume on the last weeks:
Week N-1 Week N-2 Week N-3 Week N-4 Week N-5 Week N-6 Week N-7
- nightly 10 3 1 3 2 0 0
- aurora 12 0 0 1 0 0 0
- beta 4 5 0 5 2 3 0
- release 15 18 5 11 18 9 3
- esr 0 0 0 0 0 0 0
Affected platform: Windows
status-firefox47:
--- → affected
status-firefox48:
--- → affected
status-firefox50:
--- → affected
status-firefox-esr45:
--- → affected
Comment 4•8 years ago
|
||
Crash volume for signature 'nvwgf2umx.dll@0x7bdb85':
- nightly (version 51): 5 crashes from 2016-08-01.
- aurora (version 50): 1 crash from 2016-08-01.
- beta (version 49): 6 crashes from 2016-08-02.
- release (version 48): 20 crashes from 2016-07-25.
- esr (version 45): 33 crashes from 2016-05-02.
Crash volume on the last weeks (Week N is from 08-22 to 08-28):
W. N-1 W. N-2 W. N-3
- nightly 0 0 5
- aurora 0 0 0
- beta 2 2 2
- release 2 8 2
- esr 14 0 0
Affected platform: Windows
Crash rank on the last 7 days:
Browser Content Plugin
- nightly
- aurora #1713
- beta
- release #2313
- esr #2584
status-firefox51:
--- → affected
Updated•8 years ago
|
Crash Signature: [@ nvwgf2umx.dll@0x7bdb85] → [@ nvwgf2umx.dll@0x7bdb85]
[@ nvwgf2umx.dll | LdrpFindLoadedDllByName ]
Updated•7 years ago
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Priority: -- → P3
Comment 5•6 years ago
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||
Closing because no crashes reported for 12 weeks.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
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Description
•