Open Bug 1280424 Opened 8 years ago Updated 1 year ago

'Reply-To' should override 'Reply List'

Categories

(Thunderbird :: Message Compose Window, defect)

45 Branch
defect

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: tanstaafl, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0 Build ID: 20160604131506 Steps to reproduce: Found list message (on thunderbird-support mail list) with explicit 'Reply-To' set to the sender rather than the list Actual results: Observed that the 'Smart Reply' button still shows 'Reply List', and clicking it sets the reply to the list rather than the explicitly set 'Reply-To'. Expected results: The 'Smart Reply' button should be smarter. It should detect the explicitly set 'Reply-To', and give that precedence over 'Reply List'.
Component: Untriaged → Message Compose Window
This has nothing to do with the (unfortunately named*) smart reply button; updating bug title. * I named it. :(
Summary: 'Smart Reply' should honor explicit 'Reply-To' over 'Reply List' → 'Reply-To' should override 'Reply List'
Windows 7 Ultimate Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.1.1 Protocols: POP3 and SMTP It appears that the Reply-To header field is simply ignored. I received a message through the group E-mail address b8mb@googlegroups.com. When I replied, the reply was addressed to the sender (the From header field) even though there was a Reply-To: b8mb@googlegroups.com header field.
Apparently, the problem is not as simple as I thought. I tried the following test. 1. I changed the settings of my primary E-mail account to have a Reply-To address that is an alternate identity within that account. 2. I sent a test E-mail message to my secondary E-mail account (an account at a different ISP than my primary account). 3. I received that test message at my secondary account and replied to it. 4. The reply was received at my primary account. Both the To and the Envelope-to header fields contained the E-mail address of my alternate identity. The E-mail address for the primary identity in my primary account did not appear anywhere in the source of the reply message. Thus, my comment #2 in this bug report is not valid. I have saved the message from b8mb@googlegroups.com in case it might prove useful in diagnosing or testing this bug report.
(In reply to David E. Ross from comment #2) > It appears that the Reply-To header field is simply ignored. I received a > message through the group E-mail address b8mb@googlegroups.com. When I > replied, the reply was addressed to the sender (the From header field) even > though there was a Reply-To: b8mb@googlegroups.com header field. That's explicitly stated in the v52 release notes: "When replying to a mailing list, reply will be sent to address in From header ignoring Reply-to header" That's the wrong behaviour, of course, so hopefully that will be fixed soon. But it looks like the ignoring of Reply-to on list mail is having other strange effects.
I've been having this problem myself, and it appears to be a contentious issue. See bug 1309486. There is a config-editor option in TB 52.4 onwards - see bug 1392371. This has resolved the problem for me. The problem with the "new functionality" described in bug 1309486 is it assumes you get the option to reply-to-list. In the case of emails from Google groups, there is no Reply-list header, so "Reply to list" in the menu is greyed out. Google obviously doesn't expect Reply-to to be ignored. In my view, the logic of ignoring Reply-to should only operate if Reply-list is present. If not, then Reply-to should be respected.
(In reply to Rick Jones from comment #5) > In my view, the logic of ignoring Reply-to should only operate if Reply-list > is present. If not, then Reply-to should be respected. That's how it works yes.
I am using 52.6.0 and when I get an email from an email list, Thunderbird uses the "From:" (rather than "Reply-To:") header to populate the "To:" when I hit `Reply` (command-R). When I hit `Reply to all` it appears to use the "From:" and the "Reply-To:". Here's some headers from an example message (with "FROM:" address redacted): ``` Sender: pandoc-discuss@googlegroups.com From: John MACFARLANE <REDACTED> Date: Wed, 31 Jan 2018 16:05:07 -0800 To: pandoc-discuss@googlegroups.com Subject: Re: Regression in placement of punctuation, quotation, and citation? Message-ID: <20180201000507.GB89826@protagoras> References: <43a53098-79b6-6df2-11a4-e21e58d486d5@reagle.org> MIME-Version: 1.0 Content-Type: text/plain; charset="UTF-8"; format=flowed Content-Disposition: inline Content-Transfer-Encoding: quoted-printable In-Reply-To: <43a53098-79b6-6df2-11a4-e21e58d486d5@reagle.org> X-PGP-Key: http://johnmacfarlane.net/jgm.asc User-Agent: Mutt/1.9.1 (2017-09-22) X-Original-Sender: REDACTED Reply-To: pandoc-discuss@googlegroups.com Precedence: list Mailing-list: list pandoc-discuss@googlegroups.com; contact pandoc-discuss+owners@googlegroups.com List-ID: <pandoc-discuss.googlegroups.com> X-Spam-Checked-In-Group: pandoc-discuss@googlegroups.com X-Google-Group-Id: 1007024079513 List-Post: <https://groups.google.com/group/pandoc-discuss/post>, <mailto:pandoc-discuss@googlegroups.com> List-Help: <https://groups.google.com/support/>, <mailto:pandoc-discuss+help@googlegroups.com> List-Archive: <https://groups.google.com/group/pandoc-discuss List-Subscribe: <https://groups.google.com/group/pandoc-discuss/subscribe>, <mailto:pandoc-discuss+subscribe@googlegroups.com> List-Unsubscribe: <mailto:googlegroups-manage+1007024079513+unsubscribe@googlegroups.com>, <https://groups.google.com/group/pandoc-discuss/subscribe> ```
Severity: normal → S3
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