Firefox 51.0a1 20160805030444 and 50.0a2 20160805004022 on Windows 8.1 64 bit, i7-4700MQ processor (Intel HD 4600) about:support lists: > WebGL2 Renderer WebGL creation failed: * Refused to create native OpenGL context because of blacklist entry: WEBGL_NATIVE_GL_OLD_INTEL * Exhausted GL driver options. That's https://hg.mozilla.org/mozilla-central/rev/7b0427fcc6aa#l1.89 from bug 1268638. The drivers for the processor can be found at https://downloadcenter.intel.com/de/product/75117/Intel-Core-i7-4700MQ-Processor-6M-Cache-up-to-3-40-GHz- I have the newest version for Windows 8.1 installed (15.36.31.4414) which was made available in May (13.05.2016). About support lists it as > Driver Version 10.18.14.4414 No idea what the first three numbers represent. Maybe just compare the last number (build ID?)?

(In reply to Sebastian Hengst [:aryx][:archaeopteryx] from comment #0) > Firefox 51.0a1 20160805030444 and 50.0a2 20160805004022 on Windows 8.1 64 > bit, i7-4700MQ processor (Intel HD 4600) > > about:support lists: > > WebGL2 Renderer WebGL creation failed: * Refused to create native OpenGL context because of blacklist entry: WEBGL_NATIVE_GL_OLD_INTEL * Exhausted GL driver options. > > That's https://hg.mozilla.org/mozilla-central/rev/7b0427fcc6aa#l1.89 from > bug 1268638. > > The drivers for the processor can be found at > https://downloadcenter.intel.com/de/product/75117/Intel-Core-i7-4700MQ- > Processor-6M-Cache-up-to-3-40-GHz- > > I have the newest version for Windows 8.1 installed (15.36.31.4414) which > was made available in May (13.05.2016). > > About support lists it as > > Driver Version 10.18.14.4414 > > No idea what the first three numbers represent. Maybe just compare the last > number (build ID?)? I think we should just compare the last number. The web page explains the number meaning: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005654.html The first two numbers are about platform version and DirectX version. The third number seems a reserved column. I'll have a patch for it.

Instead of checking the whole version, I checked build id only for intel driver on windows.

Comment on attachment 8778818 [details] [diff] [review] check build id Jeff has better knowledge than me here. Pass review to him.

This issue should be uplifted to aurora after resolving.

Comment on attachment 8778818 [details] [diff] [review] check build id Review of attachment 8778818 [details] [diff] [review]: ----------------------------------------------------------------- The version detection non-withstanding, I'd double check if we want to allow non-Windows 10 here.

FYI If you want to see how driver versions map to driver dates, OS and other telemetry points this page is a good way to do that (It will take a long time to load): https://people.mozilla.org/~danderson/moz-gfx-telemetry/www/#view=hwpivot

try server: https://treeherder.mozilla.org/#/jobs?repo=try&revision=da309d0a8ee8

Comment on attachment 8778818 [details] [diff] [review] check build id Approval Request Comment [Feature/regressing bug #]: 1268638 [User impact if declined]: Some users cannot run WebGL properly [Describe test coverage new/current, TreeHerder]: test on locally and tryserver [Risks and why]: low risk [String/UUID change made/needed]: none

Pushed by ryanvm@gmail.com: https://hg.mozilla.org/integration/mozilla-inbound/rev/e9d724ab066e Check build id only for intel driver. r=mtseng, r=jgilbert

Hi Wes, is this one stuck on inbound? I happened to notice it while reviewing Aurora uplift requests.

Comment on attachment 8778818 [details] [diff] [review] check build id Fixes a regression in our whitelisting logic, Aurora50+