Closed
Bug 1293188
Opened 8 years ago
Closed 7 years ago
Crash in EnterBaseline (can be defective hardware [Mem or VGA])
Categories
(Core :: JavaScript Engine, defect, P3)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: bhramcs, Unassigned)
References
(Blocks 2 open bugs)
Details
(Keywords: crash, triage-deferred)
Crash Data
I've been having this crash for a couple of months now, and it occurs like more than once an hour, I'm not sure if it started with a FF update or with a VGA driver update, I'm doubting those 2 factors.
This bug was filed from the Socorro interface and is
report bp-50064d25-b5c8-469c-8683-fa2b62160807.
=============================================================
Updated•8 years ago
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Flags: needinfo?(jdemooij)
Comment 1•8 years ago
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Hi Ahmed, this is almost certainly a hardware problem. I'd recommend running Memtest for at least a few hours.
I looked at the crashy JIT code:
ecf2dd71: 48 bf d8 66 2a 91 41 movabs $0x241912a66d8,%rdi
ecf2dd78: 02 00 00
...
ecf2dd84: 48 bf e8 66 2a 91 41 movabs $0x241912a66e8,%rdi
ecf2dd8b: 02 00 00
...
ecf2dd9d: 48 bf f8 66 2a 91 41 movabs $0xff000241912a66f8,%rdi
ecf2dda4: 02 00 ff
ecf2dda7: 48 8b 3f mov (%rdi),%rdi
We crash at the last instruction, because the value we're loading into %rdi is bogus: that 0xff byte should have been 0x00, like the ones before it.
Flags: needinfo?(jdemooij)
Reporter | ||
Comment 2•8 years ago
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I ran memtest for over an hour, until it completed one pass with no errors.
Also I must mention here that no other browser crashes except for FF.
Let me know if I can help with any additional info.
Reporter | ||
Comment 3•8 years ago
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I've also noticed in the crash report that it reports 128 TB of virtual memory on my system.
I can't imaging how this can be right.
This still happens up to 48.01 and very frequently.
Again, it appears that only firefox suffers from this problem, there must be a reason for this.
Reporter | ||
Comment 4•8 years ago
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Still a problem on 48.0.2
and still the only browser suffering from this problem is firefox.
Reporter | ||
Updated•8 years ago
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Version: 47 Branch → 48 Branch
Comment 5•8 years ago
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Have you tried running memory test again?
Does crash happen with Firefox started in safe mode?
Flags: needinfo?(bhramcs)
Updated•8 years ago
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Summary: Crash in EnterBaseline → Crash in EnterBaseline (can be defective hardware [Mem or VGA])
Version: 48 Branch → 47 Branch
Reporter | ||
Comment 6•7 years ago
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It's really good to see someone is still replying to this problem.
Here is what's going on so far:
1- Browser doesn't crash now, tabs crash but browser is still open, the browser crash has become very rare, I guess with FF 52.
Note: all tabs crash frequently, this is almost the same problem, I have to reload each and every tab again.
2- Can't blame the HW when everything else works fine (AAA games, browsers, videos, ...) only FF has a problem.
3- I tried Safe mode when browser was still crashing (before 52), the crash frequency is certainly less when in safe mode, but it does crash in safe mode.
I do love FF, but this problem is really destroying the whole experience.
Flags: needinfo?(bhramcs)
Updated•7 years ago
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Keywords: triage-deferred
Priority: -- → P3
Comment 7•7 years ago
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Your original crash report has aged off the system.
Do you have any recent crash IDs?
Flags: needinfo?(bhramcs)
Reporter | ||
Comment 8•7 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #7)
> Your original crash report has aged off the system.
> Do you have any recent crash IDs?
https://crash-stats.mozilla.com/report/index/bp-9fda7415-2125-431c-ba52-469431180102
That's the latest crash report, that's a whole firefox crash.
This whole crash has become less and less a couple of releases before quantum, but instead the frequency of tabs crashing is still the same if not more than before.
Here is a single tab crash report, happened when I tried to open youtube while typing this response:
https://crash-stats.mozilla.com/report/index/bp-abc1abf6-bed7-4389-b2f2-eb90e1180102
A comment: It certainly happens more with a slower connection, I'm not sure if this info is of any help.
Best Regards
Flags: needinfo?(bhramcs)
Comment 9•7 years ago
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User on reddit reports this issue as well:
https://crash-stats.mozilla.com/report/index/e95b338c-e923-4564-b0e7-711a80180110
https://crash-stats.mozilla.com/report/index/aaddeba4-fea6-465d-a83a-d261b0180109
https://crash-stats.mozilla.com/report/index/d3adc15e-fc04-49f4-94f9-2bbff0180110
https://www.reddit.com/r/firefox/comments/7pf9pa/help_5704_keeps_crashing_tabs_and_whole_browser/
Comment 10•7 years ago
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Ignore comment 9, the user commented back that it was indeed bad hardware (memory).
Comment 11•7 years ago
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Closing in favor of meta Bug 858032. Issues here seem to be tracked to bad memory.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
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Description
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