Open Bug 1305011 Opened 8 years ago Updated 2 years ago

Startup Crash with websense endpoint installed

Categories

(Core :: General, defect)

defect

Tracking

()

Tracking Status
platform-rel --- -
firefox50 - affected
firefox51 - affected

People

(Reporter: cbook, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: crash, Whiteboard: [top-sitetestrun][platform-rel-Forcepoint])

Attachments

(2 files)

Attached file complete stack (deleted) —
found on bughunter vm's with websense endpoint installed. Aurora debug build from tinderbox was installed and caused crash on startup with websense installed. OS is windows 7 Thread 0 (crashed) 0 0x0 eip = 0x00000000 esp = 0x0048ccc8 ebp = 0x0048ce50 ebx = 0x0852bcf0 esi = 0x00000000 edi = 0x0048ce7c eax = 0x0048ce2c ecx = 0x00000001 edx = 0x00917400 efl = 0x00010246 Found by: given as instruction pointer in context 1 xul.dll!nsJSCID::GetService(JS::Handle<JS::Value>,JSContext *,unsigned char,JS::MutableHandle<JS::Value>) [XPCJSID.cpp:1563e9985938 : 688 + 0x18] eip = 0x59f6f9cc esp = 0x0048ce58 ebp = 0x0048ce80 Found by: previous frame's frame pointer 2 xul.dll!NS_InvokeByIndex [xptcinvoke_asm_x86_msvc.asm:1563e9985938 : 54 + 0x3] eip = 0x59836b07 esp = 0x0048ce88 ebp = 0x0048ceac Found by: call frame info 3 xul.dll!CallMethodHelper::Invoke() [XPCWrappedNative.cpp:1563e9985938 : 2065 + 0xf] eip = 0x59f984c0 esp = 0x0048ceb4 ebp = 0x0048ced8 Found by: previous frame's frame pointer 4 xul.dll!CallMethodHelper::Call() [XPCWrappedNative.cpp:1563e9985938 : 1384 + 0x7] eip = 0x59f8c5d5 esp = 0x0048cec8 ebp = 0x0048ced8 Found by: call frame info with scanning 5 xul.dll!XPCWrappedNative::CallMethod(XPCCallContext &,XPCWrappedNative::CallMode) [XPCWrappedNative.cpp:1563e9985938 : 1351 + 0x12] eip = 0x59f8c668 esp = 0x0048cee0 ebp = 0x0048cfa8 Found by: call frame info 6 xul.dll!js::Debugger::forEachDebuggerFrame<<lambda_258a3fe3dce4bf0f9f247b9d8a39ab31> >(js::AbstractFramePtr,<lambda_258a3fe3dce4bf0f9f247b9d8a39ab31>) [Debugger.cpp:1563e9985938 : 2596 + 0x58] eip = 0x5c28000b esp = 0x0048cef8 ebp = 0x0048cfd0
[Tracking Requested - why for this release]: sylvestre, not sure if this crash is known, but might worth tracking if not i guess. tests on other branches like beta and trunk are running
Flags: needinfo?(sledru)
What version of WebSense is installed on the VM?
(In reply to Marco Castelluccio [:marco] from comment #2) > What version of WebSense is installed on the VM? it seems 8.076 its a version i got from florin
Attached file beta crash stack (deleted) —
beta version of the crash - also crashed opt/debug
[Tracking Requested - why for this release]:
(In reply to Carsten Book [:Tomcat] from comment #3) > (In reply to Marco Castelluccio [:marco] from comment #2) > > What version of WebSense is installed on the VM? > > it seems 8.076 its a version i got from florin It is an old release, I'm not sure we can do anything. Florin got it a year ago (bug 1181091 comment 24).
Summary: Aurora Build Startup Crash with websense endpoint installed → Startup Crash with websense endpoint installed
According to their support matrix, https://support.forcepoint.com/KBArticle?id=TRITON-AP-ENDPOINT-Browser-Certified-Product-Matrix, on Fx47, 48, they support WebSense endpoint v8.1.0 on Windows. I don't think we gain much by tracking this bug.
Flags: needinfo?(sledru)
Per comment #8, INT-Browser-Certified-Product-Matrix, on Fx47, 48, Un-track for 51.
platform-rel: --- → ?
Whiteboard: [top-sitetestrun] → [top-sitetestrun][platform-rel-Forcepoint]
platform-rel: ? → +
plat rel tracking parent bug
platform-rel: + → -
Severity: normal → S3
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