Closed
Bug 1305107
Opened 8 years ago
Closed 2 years ago
H264 hw acceleration stopped working since FF49
Categories
(Core :: Audio/Video: Playback, defect, P3)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: zappe_1337, Unassigned)
References
Details
(Keywords: perf, regression, Whiteboard: [gfx-noted])
Attachments
(1 file)
(deleted),
text/plain
|
Details |
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:49.0) Gecko/20100101 Firefox/49.0 Build ID: 20160922113459 Steps to reproduce: Upgrade from 48 branch to 49 branch, if I go back to pre-49 it starts working again. Tried making new/reset profile with same result. Actual results: H264 video stopped being decoded on the AMD Radeon HD6950 GPU and started being decoded on the CPU.
Programfakta ------------ Namn: Firefox Version: 49.0.1 Versions-ID: 20160922113459 Uppdateringskanal: release Användaragent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:49.0) Gecko/20100101 Firefox/49.0 OS: Windows_NT 10.0 Multiprocess fönster: 0/1 (Inaktiverad av tillägg) Felsäkert läge: false Kraschrapporter för de senaste 3 dagarna ---------------------------------------- Alla kraschrapporter Tillägg ------- Namn: Multi-process staged rollout Version: 1.2 Aktiverad: true ID: e10srollout@mozilla.org Namn: Pocket Version: 1.0.4 Aktiverad: true ID: firefox@getpocket.com Namn: Tab Groups Version: 2.0.1 Aktiverad: true ID: tabgroups@quicksaver Namn: uBlock Origin Version: 1.9.8 Aktiverad: true ID: uBlock0@raymondhill.net Namn: Web Compat Version: 1.0 Aktiverad: true ID: webcompat@mozilla.org Grafik ------ Funktioner Komposition: Direct3D 11 Asynkron panorera/zoom: ingen WebGL-renderare: Google Inc. -- ANGLE (AMD Radeon HD 6900 Series Direct3D11 vs_5_0 ps_5_0) H264 hårdvaruavkodning: No; Hardware video decoding disabled or blacklisted Direct2D: true DirectWrite: true (10.0.14393.0) GPU #1 Aktiv: Ja Beskrivning: AMD Radeon HD 6900 Series Leverantörs-ID: 0x1002 Enhets-ID: 0x6719 Drivrutinsversion: 15.201.1151.1008 Drivrutinsdatum: 11-4-2015 Drivrutiner: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Kortleverantörs-ID: 03be1043 RAM: 2048 Diagnostik AzureCanvasAccelerated: 0 AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo Viktiga ändrade inställningar ----------------------------- accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20160922113459 browser.startup.homepage_override.buildID: 20160922113459 browser.startup.homepage_override.mstone: 49.0.1 browser.tabs.remote.autostart.2: true browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.lastUpdate.buildID: 20160922113459 dom.apps.lastUpdate.mstone: 49.0.1 dom.apps.reset-permissions: true dom.ipc.plugins.flash.disable-protected-mode: true dom.mozApps.used: true extensions.lastAppVersion: 49.0.1 font.internaluseonly.changed: false gfx.color_management.enablev4: true gfx.crash-guard.d3d11layers.appVersion: 49.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x6719 gfx.crash-guard.d3d11layers.driverVersion: 15.201.1151.1008 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.: 2 gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 media.benchmark.vp9.fps: 200 media.benchmark.vp9.versioncheck: 1 media.gmp-eme-adobe.abi: x86_64-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1469792233 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1471521347 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20160922113459 media.gmp-manager.lastCheck: 1474650036 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1474650039 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.peerconnection.ice.default_address_only: true media.webrtc.debug.aec_log_dir: C:\Users\Zarper\AppData\Local\Temp media.webrtc.debug.log_file: C:\Users\Zarper\AppData\Local\Temp\WebRTC.log network.cookie.cookieBehavior: 1 network.cookie.lifetimePolicy: 3 network.cookie.prefsMigrated: true network.cookie.thirdparty.sessionOnly: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.prefetch-next: false places.database.lastMaintenance: 1474457711 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 0 print.printer_HP_DeskJet_815C.print_bgcolor: false print.printer_HP_DeskJet_815C.print_bgimages: false print.printer_HP_DeskJet_815C.print_duplex: -437918235 print.printer_HP_DeskJet_815C.print_edge_bottom: 0 print.printer_HP_DeskJet_815C.print_edge_left: 0 print.printer_HP_DeskJet_815C.print_edge_right: 0 print.printer_HP_DeskJet_815C.print_edge_top: 0 print.printer_HP_DeskJet_815C.print_evenpages: true print.printer_HP_DeskJet_815C.print_footercenter: print.printer_HP_DeskJet_815C.print_footerleft: &PT print.printer_HP_DeskJet_815C.print_footerright: &D print.printer_HP_DeskJet_815C.print_headercenter: print.printer_HP_DeskJet_815C.print_headerleft: &T print.printer_HP_DeskJet_815C.print_headerright: &U print.printer_HP_DeskJet_815C.print_in_color: true print.printer_HP_DeskJet_815C.print_margin_bottom: 0.5 print.printer_HP_DeskJet_815C.print_margin_left: 0.5 print.printer_HP_DeskJet_815C.print_margin_right: 0.5 print.printer_HP_DeskJet_815C.print_margin_top: 0.5 print.printer_HP_DeskJet_815C.print_oddpages: true print.printer_HP_DeskJet_815C.print_orientation: 0 print.printer_HP_DeskJet_815C.print_page_delay: 50 print.printer_HP_DeskJet_815C.print_paper_data: 9 print.printer_HP_DeskJet_815C.print_paper_height: -1,00 print.printer_HP_DeskJet_815C.print_paper_name: print.printer_HP_DeskJet_815C.print_paper_size_unit: 1 print.printer_HP_DeskJet_815C.print_paper_width: -1,00 print.printer_HP_DeskJet_815C.print_resolution: 600 print.printer_HP_DeskJet_815C.print_reversed: false print.printer_HP_DeskJet_815C.print_scaling: 1,00 print.printer_HP_DeskJet_815C.print_shrink_to_fit: true print.printer_HP_DeskJet_815C.print_to_file: false print.printer_HP_DeskJet_815C.print_unwriteable_margin_bottom: 0 print.printer_HP_DeskJet_815C.print_unwriteable_margin_left: 0 print.printer_HP_DeskJet_815C.print_unwriteable_margin_right: 0 print.printer_HP_DeskJet_815C.print_unwriteable_margin_top: 0 privacy.donottrackheader.enabled: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true security.disable_button.openCertManager: false security.pki.sha1_enforcement_level: 2 security.ssl3.dhe_rsa_aes_128_sha: false security.ssl3.ecdhe_ecdsa_aes_128_sha: false security.ssl3.ecdhe_ecdsa_rc4_128_sha: false security.ssl3.ecdhe_rsa_aes_128_sha: false security.ssl3.ecdhe_rsa_rc4_128_sha: false security.ssl3.rsa_aes_128_sha: false security.ssl3.rsa_des_ede3_sha: false security.ssl3.rsa_rc4_128_md5: false security.ssl3.rsa_rc4_128_sha: false services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1473417871 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found. Viktiga låsta inställningar --------------------------- Platser databas --------------- JavaScript ---------- Incremental GC: true Tillgänglighet -------------- Aktiverad: false Förhindra tillgänglighet: 0 Biblioteksversioner ------------------- NSPR Förväntad minimiversion: 4.12 Version som används: 4.12 NSS Förväntad minimiversion: 3.25 Version som används: 3.25 NSSSMIME Förväntad minimiversion: 3.25 Version som används: 3.25 NSSSSL Förväntad minimiversion: 3.25 Version som används: 3.25 NSSUTIL Förväntad minimiversion: 3.25 Version som används: 3.25 Experimentella funktioner -------------------------
Updated•8 years ago
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Niclas, could you download the tool Mozregression to find a regression range. See http://mozilla.github.io/mozregression/ for details. Run the command mozregression --good=48, then copy the final pushlog from repo mozilla-inbound.
Flags: needinfo?(zappe_1337)
(In reply to Loic from comment #2) > Niclas, could you download the tool Mozregression to find a regression range. > See http://mozilla.github.io/mozregression/ for details. > Run the command mozregression --good=48, then copy the final pushlog from > repo mozilla-inbound. I'm not entirely sure this is right. I used the the gui version and bisected between release 48 to 51 and got this UTL: https://hg.mozilla.org/integration/autoland/pushloghtml?fromchange=1eb286442c403fa667ad8e7597008b56ba9a1cc4&tochange=11943e518a674a5044905470d6eb12796fe3223e If that is not what you wanted I guess I'll try the cli version and do it as you said.
Or was this the one you wanted? https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=8c9c4e816e86f903c1d820f3f29715dc070a5a4a&tochange=91c2b9d5c1354ca79e5b174591dbb03b32b15bbf
Yes, the 2nd log is correct. It's due to: Gerald Squelart — Bug 1267970 - Block hw decoding on ati up to 16.300.2311.0 - r=kentuckyfriedtakahe As you're running drivers 15.201.1151.1008, HWA decoding is blocked for your GPU.
Okay, is there a reason for it? It has worked in the past and it is the newest and last non-beta driver that will be release for my card on Windows. AMD is not supporting it any more.
As I said, this is the latest version, AMD doesn't support pre-GCN cards on Windows any more so there won't be any newer. Decoding has worked fine for me in Win10 without any crashes.
Comment 9•8 years ago
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We've seen crash reports with this driver (they are spread on several AMD GPU devices): https://crash-stats.mozilla.com/search/?signature=%3Datiumdag.dll%20%7C%20atiu9pag.dll%20%7C%20TrimNotificationCallback&adapter_driver_version=%3D15.201.1151.1008&date=%3E%3D2016-01-01&product=Firefox&_sort=-date&_facets=signature&_facets=adapter_driver_version&_facets=adapter_vendor_id&_facets=adapter_device_id&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform#facet-adapter_driver_version There are no crashes with device ID = 0x6719, which is what Niclas has: https://crash-stats.mozilla.com/search/?signature=%3Datiumdag.dll%20%7C%20atiu9pag.dll%20%7C%20TrimNotificationCallback&adapter_driver_version=%3D15.201.1151.1008&date=%3E%3D2016-01-01&adapter_device_id=0x6719&product=Firefox&page=1&_sort=-date&_facets=signature&_facets=adapter_driver_version&_facets=adapter_vendor_id&_facets=adapter_device_id&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform Should we consider relaxing the blocklist?
Flags: needinfo?(cpearce)
Comment 10•8 years ago
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Let's track this bug as recent regression, especially if this graphics device has no crash report with HWA decoding turned on.
status-firefox49:
--- → affected
status-firefox50:
--- → affected
status-firefox51:
--- → affected
status-firefox52:
--- → affected
tracking-firefox49:
--- → ?
tracking-firefox50:
--- → ?
tracking-firefox51:
--- → ?
tracking-firefox52:
--- → ?
Keywords: regressionwindow-wanted
Updated•8 years ago
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Comment 12•8 years ago
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Gerald understands our blacklist better than I, so I'll let him answer this...
Flags: needinfo?(cpearce) → needinfo?(gsquelart)
Based on bug 1301615 comment 15, I don't think we'll do much about this until out-of-process decoding is working well (see bug 1288618). Anthony, did I interpret you correctly? Other options in the meantime would be to unblock just the last non-GCN drivers, or (harder) re-enable them only for non-GCN devices. But if OOP decoding is around the corner, we may just want to wait for that and then reopen everything.
Flags: needinfo?(gsquelart) → needinfo?(ajones)
Nobody likes crashes so we'll re-enable hardware decode when we've got the crash protection in place.
Flags: needinfo?(ajones)
Comment 15•8 years ago
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Given that bug 1288618 seems unlikely to be uplifted (and given comment 14), I'm going to mark this wontfix for 50 and 51.
In the meantime, Niclas, if you switch to Dev Edition or Nightly, setting gfx.blocklist.all to -1 would circumvent the blocklisting, and you should get the acceleration back. You would be without a safety net, so you may experience more crashes, but if you were OK before, you should be OK.
Reporter | ||
Comment 17•8 years ago
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(In reply to Milan Sreckovic [:milan] from comment #16) > In the meantime, Niclas, if you switch to Dev Edition or Nightly, setting > gfx.blocklist.all to -1 would circumvent the blocklisting, and you should > get the acceleration back. You would be without a safety net, so you may > experience more crashes, but if you were OK before, you should be OK. I've already set media.hardware-video-decoding.force-enabled to true. And Firefox has been working perfectly since the day after I made this ticket. Lower CPU utilization with video and not a single crash. I'm mostly worried for people with older AMD cards on laptops that aren't powerful enough to software decode HD content. I happen to know a few and most of them would have no idea how to fix it. Would be nice if the blocklist was a bit more precise, but I understand that it might be more work than it's worth.
Comment 19•8 years ago
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From duplicate: Description AMD Radeon HD 6290 Graphics Vendor ID 0x1002 Device ID 0x9807 Driver Version 15.201.1151.0 Driver Date 8-21-2015 HWA blocked too.
Comment 20•8 years ago
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It is also blocked on my Other PC (luckily I have more powerful CPU and id not notice issue) Features Compositing Direct3D 11 Asynchronous Pan/Zoom none WebGL Renderer Google Inc. -- ANGLE (ATI Radeon HD 2600 XT Direct3D11 vs_4_0 ps_4_0) Hardware H264 Decoding No; D3D11 blacklisted with DLL atidxx32.dll (8.17.10.436); D3D9 blacklisted with DLL atiumd64.dll (7.14.10.911) Direct2D true DirectWrite true (10.0.14393.321) GPU #1 Active Yes Description ATI Radeon HD 2600 XT Vendor ID 0x1002 Device ID 0x9588 Driver Version 8.970.100.9001 Driver Date 1-13-2015 Drivers aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64 Subsys ID 07701092 RAM 512 Diagnostics ClearType Parameters Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 300 AzureCanvasAccelerated 0 AzureCanvasBackend direct2d 1.1 AzureContentBackend direct2d 1.1 AzureFallbackCanvasBackend cairo ClearType Parameters Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 300 failures [GFX1-]: [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 Decision Log D3D9_COMPOSITING disabled by user: Disabled via layers.allow-d3d9-fallback Failure Log (#0) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#6) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#7) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#8) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#9) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#10) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#11) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#12) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#13) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#14) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#15) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#16) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#17) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#18) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#19) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#20) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0
Comment 21•8 years ago
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Strangely enough Opera reports it is accelerated Graphics Feature Status Canvas: Hardware accelerated Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Software only. Hardware acceleration disabled Video Decode: Hardware accelerated Video Encode: Hardware accelerated WebGL: Hardware accelerated Browser version OPR/40.0.2308.90
Comment 22•8 years ago
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I don't think this needs tracking for 52. We've shipped several releases with that old hw blocked.
Comment 23•8 years ago
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(In reply to Anthony Jones (:kentuckyfriedtakahe, :k17e) from comment #14) > Nobody likes crashes so we'll re-enable hardware decode when we've got the > crash protection in place. As of bug 1267970, comment 81 the risk just doesn't seem to be there. Said this, is it so hard from your side to check for WDDM 2? Indirect clues for affected hardware could be D3D12 or GLSL 4.5 support. ... Otherwise the only method to detect GCN cards I see can only pass via DID. http://web.archive.org/web/20160427033906/http://pcidatabase.com/vendor_details.php?id=240 https://pci-ids.ucw.cz/read/PC/1002 Aside of the usual websites, I also made a list from devices mentioned in 15.6 (latest driver with still all legacy gpus) and 16.8.1 (first driver reported fixed)
Comment 24•3 years ago
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Hi Gerald,
Apologies if you are not the right person to NI? on this, but do you happen to know if this issue is worth keeping open after 5 years or it can be closed now?
Flags: needinfo?(gsquelart)
Bryce, please?
Flags: needinfo?(gsquelart) → needinfo?(bvandyk)
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Updated•2 years ago
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Status: NEW → RESOLVED
Closed: 2 years ago
Flags: needinfo?(bvandyk)
Resolution: --- → INCOMPLETE
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Description
•