1307963 - Crash in shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::ProcessNextEvent | NS_ProcessNextEvent | nsThread::Shutdown | nsThreadManager::Shutdown

Reporter

Description

•

8 years ago

This bug was filed from the Socorro interface and is 
report bp-280f4fec-a4dd-47d4-871d-c025a2161004.
=============================================================

Wayne Mery (:wsmwk)

Comment 2

•

8 years ago

Robert, 
Do you have steps to reproduce this crash?


bp-280f4fec-a4dd-47d4-871d-c025a2161004.
0 	ntdll.dll	KiFastSystemCallRet	
1 	ntdll.dll	ZwWaitForSingleObject	
2 	kernel32.dll	WaitForSingleObjectEx	
3 	kernel32.dll	WaitForSingleObject	
4 	nss3.dll	_PR_MD_WAIT_CV	nsprpub/pr/src/md/windows/w95cv.c:248
5 	nss3.dll	_PR_WaitCondVar	nsprpub/pr/src/threads/combined/prucv.c:172
6 	nss3.dll	PR_WaitCondVar	nsprpub/pr/src/threads/combined/prucv.c:525
7 	xul.dll	mozilla::CondVar::Wait(unsigned int)	xpcom/glue/CondVar.h:80
8 	xul.dll	nsEventQueue::GetEvent(bool, nsIRunnable**, mozilla::BaseAutoLock<mozilla::Mutex>&)	xpcom/threads/nsEventQueue.cpp:55
9 	xul.dll	nsThread::ProcessNextEvent(bool, bool*)	xpcom/threads/nsThread.cpp:960
10 	xul.dll	NS_ProcessNextEvent(nsIThread*, bool)	xpcom/glue/nsThreadUtils.cpp:297

Flags: needinfo?(Robert_Hartmann)

Robert Hartmann

Reporter

Comment 3

•

8 years ago

Hi, if you mean "Reproducible" in terms of deterministic - than sorry (not jet).
I realy have many Entries in my thunderbird "Information zur Fehlerbehebung" like that i.e. your as duplicate marked Report #1307964 - I just now realised that I didn't file bugreports at the time the crahes ocure...

Most times but sadly not every time the following "use case" ends in an ending crash: 
Writing an IMAP-Mail using LDAP-Connection for fetching correct E-Mail-Adress for to, cc or bcc and signing the Mail with Enigmail

Update some calendar entries in lightning-plugin for thunderbird.

Close Thunderbird ... and wait for minutes ...

In Thunderbird I had installed Addons
Enigmail, 
Get Partial Message,
ImportExport Tools
Lightning
LookOut
Mail Redirect
Mnenhy
More Tools Menue
Remove Duplicate Messages
ThunderPlunger
www.Tran

Robert Hartmann

Reporter

Comment 4

•

8 years ago

Perhaps relatet to this one: https://bugzilla.mozilla.org/show_bug.cgi?id=1257058

Robert Hartmann

Reporter

Comment 5

•

8 years ago

I just found there is a thunderbird bugreport with relation to a nvidia-card ...
https://bugzilla.mozilla.org/show_bug.cgi?id=1224815

Well I have an ALL-IN-WONDER 9200 Series ...

Robert Hartmann

Reporter

Comment 6

•

8 years ago

As note (very strange beahvior with the master password Dialog) at startup time perhaps related?: 
At start up Thunderbird is checking three Mail-IMAP-Accounts (gmx.net, icqmail.com, and a univerity server)  and usenet-servers (news.gmane.org, news.aioe.org, news.mozdev.org) and two RSS-Feeds ...

After typing the master passwort thunderbird saids that it cant login to 
icqmail.com and that I should press retry  after that mail rescieving works...

I think that the mail querying threat/function/method didn't wait until the masterpassword dialog has been finished ...

If I could run Thunderbird inside a Debugger (i.e. inside Eclipse or gdb) 
well from programmable point of view I can code C/C++ and Java (using MinGW32 inside Windows or Oracle Java 8) ... but what requirements my mashine must have 
to be a help for you.

Wayne Mery (:wsmwk)

Comment 7

•

8 years ago

(In reply to Robert Hartmann from comment #6)
> As note (very strange beahvior with the master password Dialog) at startup
> time perhaps related?: 
> At start up Thunderbird is checking three Mail-IMAP-Accounts (gmx.net,
> icqmail.com, and a univerity server)  and usenet-servers (news.gmane.org,
> news.aioe.org, news.mozdev.org) and two RSS-Feeds ...
> 
> After typing the master passwort thunderbird saids that it cant login to 
> icqmail.com and that I should press retry  after that mail rescieving
> works...

FWIW I have steps for master password crash at bug 1257058


> I think that the mail querying threat/function/method didn't wait until the
> masterpassword dialog has been finished ...

The protocol probably does time out.

> If I could run Thunderbird inside a Debugger (i.e. inside Eclipse or gdb) 
> well from programmable point of view I can code C/C++ and Java (using
> MinGW32 inside Windows or Oracle Java 8) ... but what requirements my
> mashine must have 
> to be a help for you.

You can step through with windbg https://developer.mozilla.org/en-US/docs/Mozilla/How_to_get_a_stacktrace_with_WinDbg (which also explains getting mozilla symbols)
or install visual studio community version from https://www.visualstudio.com/downloads/

Virtual_ManPL [:Virtual] 🇵🇱 - (please needinfo? me - so I will see your comment/reply/question/etc.)

Comment 8

•

8 years ago

top #1 crash on Windows on TB 45

Status: UNCONFIRMED → NEW

status-thunderbird_esr45: --- → affected

tracking-thunderbird_esr45: --- → ?

Ever confirmed: true

Keywords: crash, crashreportid, topcrash, topcrash-win

OS: Windows XP → Windows

Hardware: x86 → All

Wayne Mery (:wsmwk)

Comment 9

•

8 years ago

I also had this signature with bp-81f3228d-b5bc-4970-b2a2-44a282161003
"I had just A. tried to move 3 message from moz to moz-archive5 and it was just spnning. after a couple minutes I do B. File, exit and then C. click to start thunderbird and it said "already running". What I saw in taskmgr between B and C is I think a new thunderbird instance (and I did not find two, but I might have been too slow)"

Robert Hartmann

Reporter

Comment 10

•

8 years ago

Attached file Windbg_thunderbird_0b74_2016-10-11_00-55-07-187.log (deleted) — Details

WinDbg Log

Robert Hartmann

Reporter

Comment 11

•

8 years ago

Hi, 

(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #7)
> (In reply to Robert Hartmann from comment #6)
[...]
> 
> You can step through with windbg
> https://developer.mozilla.org/en-US/docs/Mozilla/
> How_to_get_a_stacktrace_with_WinDbg (which also explains getting mozilla
> symbols)
> or install visual studio community version from
> https://www.visualstudio.com/downloads/

I run Thunderbird via WinDbg and found many JavaScript-Warnings and manifest-problems 
AND an access violation exception (first and second chances). 
But not at the time Thunderbird asks me to retry the server connect after entering the master passwort, the access violation occures later while opening an usenet/nntp-posting with inlined PGP-Textual-Signature. 

What I find very strange is, that Thunderbird is loading very differend MSVCRT/MSVCP Versions: 
C:\Programme\Mozilla Thunderbird\MSVCR120.dll
C:\Programme\Mozilla Thunderbird\MSVCP120.dll
C:\WINDOWS\system32\msvcrt.dll
C:\WINDOWS\system32\MSVCP60.dll
C:\WINDOWS\system32\MSVCRT40.dll

and multiple versions of comctl32:
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
C:\WINDOWS\system32\comctl32.dll

I uploaded the WinDbg-Logfile see ( comment #10 )

Best regards, Robert

Wayne Mery (:wsmwk)

Updated

•

8 years ago

Keywords: crashreportid

See Also: → https://bugzilla.mozilla.org/show_bug.cgi?id=1257058

Wayne Mery (:wsmwk)

Comment 12

•

8 years ago

many users of this signature also see the following signature which is #10 for 45.4.0 and #8 for 50.0b3
shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::ProcessNextEvent | NS_ProcessNextEvent | nsSyncStreamListener::WaitForData | nsSyncStreamListener::Available
bp-26853d74-60dd-4c49-8e9d-122c82161110

Robert Hartmann

Reporter

Updated

•

8 years ago

See Also: → https://bugzilla.mozilla.org/show_bug.cgi?id=1321392

Robert Hartmann

Reporter

Updated

•

8 years ago

Blocks: 1321959

Wayne Mery (:wsmwk)

Updated

•

8 years ago

tracking-thunderbird51: --- → ?

Depends on: 1257058

Keywords: topcrash, topcrash-win → topcrash-thunderbird

See Also: https://bugzilla.mozilla.org/show_bug.cgi?id=1257058 →

Wayne Mery (:wsmwk)

Comment 15

•

8 years ago

Some modest progress in bug 1176399.  When we have a solid patch there we'll have something to test.

Flags: needinfo?(Robert_Hartmann)

Robert Hartmann

Reporter

Comment 16

•

7 years ago

Attached file Windb_Thunderbird_45.5.1.6178-update-to-45.6.0_2017-01-17_0544_2017-01-15_02-30-58-796.log (deleted) — Details

Hi Wayne Mery,

in Comment 2 you ask if I have steps to reproduce this crash.
I've started Thunderbird via Windbg.exe and letting Thunderbird 45.5.1.6178 do its update to Thunderbird 45.6.0. I had not wait long, the TB GUI disapear,  
the harddrive gets loudly. Now I had to wait. And yes Windbg protokolls a memory access violation (after a warning). This time I made a minidump of processes thunderbird.exe (dumpsize = 121 MB) and updater.exe (dumpsize = 2MB).

You can read the complete Windbg logfile attached here, with some more analyse as the last time.


Here is a extract from the log: (In the attached log file you can find at many places  <Memory access error>.


WARNING: At least one completion condition is taking too long to complete. Conditions: [{"name":"Places DatabaseShutdown: Blocking profile-before-change","state":"(none)","filename":"c:/builds/moz2_slave/tb-rel-c-esr45-w32_bld-0000000/build/mozilla/toolkit/components/places/Database.cpp","lineNumber":597,"stack":["resource://gre/components/nsAsyncShutdown.js:nsAsyncShutdownClient.prototype.addBlocker:163"]}] Barrier: profile-before-change
1484444564909	Toolkit.Telemetry	WARN	TelemetrySession::detachObservers - Failed to remove cycle-collector-begin: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIObserverService.removeObserver]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: resource://gre/modules/TelemetrySession.jsm :: detachObservers :: line 1339"  data: no] Stack trace: detachObservers()@resource://gre/modules/TelemetrySession.jsm:1339 < uninstall()@resource://gre/modules/TelemetrySession.jsm:1684 < Impl.shutdownChromeProcess/cleanup()@resource://gre/modules/TelemetrySession.jsm:1885 < Impl.shutdownChromeProcess()@resource://gre/modules/TelemetrySession.jsm:1923 < setupChromeProcess/<()@resource://gre/modules/TelemetrySession.jsm:1390 < Barrier/this.client.addBlocker/promise</trigger()@resource://gre/modules/AsyncShutdown.jsm:692 < Barrier.prototype<._wait()@resource://gre/modules/AsyncShutdown.jsm:836 < Barrier.prototype<.wait()@resource://gre/modules/AsyncShutdown.jsm:820 < Impl._cleanupOnShutdown<()@resource://gre/modules/TelemetryController.jsm:813 < TaskImpl_run()@resource://gre/modules/Task.jsm:315 < Handler.prototype.process()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:933 < this.PromiseWalker.walkerLoop()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:812 < this.PromiseWalker.scheduleWalkerLoop/<()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:746 < Spinner.prototype.observe()@resource://gre/modules/AsyncShutdown.jsm:529
(4b0.928): Break instruction exception - code 80000003 (first chance)
eax=0326f298 ebx=0bd76010 ecx=0326f298 edx=00500040 esi=0000003f edi=122c7a20
eip=024fc25a esp=1a8bff4c ebp=1a8bff50 iopl=0         nv up ei pl zr na pe nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246
DBGHELP: xul - private symbols & lines 
         c:\symbols\xul.pdb\BC83B9F24DC34CB385E7FEC8F5E264A81\xul.pdb
xul!mozilla::`anonymous namespace'::RunWatchdog+0x48:
024fc25a cc              int     3
0:062> g
(4b0.928): Access violation - code c0000005 (first chance)
(4b0.928): Access violation - code c0000005 (!!! second chance !!!)
eax=0326f298 ebx=0bd76010 ecx=0326f298 edx=00500040 esi=0000003f edi=122c7a20
eip=024fc25d esp=1a8bff48 ebp=1a8bff50 iopl=0         nv up ei pl zr na pe nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246
xul!mozilla::`anonymous namespace'::RunWatchdog+0x4b:
024fc25d c7050000000097000000 mov dword ptr ds:[0],97h ds:0023:00000000=????????
0:062> !analyze -v

 
FAULTING_IP: 
xul!mozilla::`anonymous namespace'::RunWatchdog+4b [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\toolkit\components\terminator\nsterminator.cpp @ 151]
024fc25d c7050000000097000000 mov dword ptr ds:[0],97h

EXCEPTION_RECORD:  ffffffff -- (.exr 0xffffffffffffffff)
.exr 0xffffffffffffffff
ExceptionAddress: 024fc25d (xul!mozilla::`anonymous namespace'::RunWatchdog+0x0000004b)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000001
   Parameter[1]: 00000000
Attempt to write to address 00000000

FAULTING_THREAD:  00000928

DEFAULT_BUCKET_ID:  NULL_POINTER_WRITE

PROCESS_NAME:  thunderbird.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in "0x%08lx" verweist auf Speicher in "0x%08lx". Der Vorgang  "%s" konnte nicht auf dem Speicher durchgef hrt werden.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in "0x%08lx" verweist auf Speicher in "0x%08lx". Der Vorgang  "%s" konnte nicht auf dem Speicher durchgef hrt werden.

EXCEPTION_PARAMETER1:  00000001

EXCEPTION_PARAMETER2:  00000000

WRITE_ADDRESS:  00000000 

FOLLOWUP_IP: 
xul!mozilla::`anonymous namespace'::RunWatchdog+4b [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\toolkit\components\terminator\nsterminator.cpp @ 151]
024fc25d c7050000000097000000 mov dword ptr ds:[0],97h

MOD_LIST: <ANALYSIS/>

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

PRIMARY_PROBLEM_CLASS:  NULL_POINTER_WRITE

BUGCHECK_STR:  APPLICATION_FAULT_NULL_POINTER_WRITE

LAST_CONTROL_TRANSFER:  from 0083c958 to 024fc25d

STACK_TEXT:  
1a8bff50 0083c958 00000000 00606350 00606350 xul!mozilla::`anonymous namespace'::RunWatchdog+0x4b [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\toolkit\components\terminator\nsterminator.cpp @ 151]
1a8bff68 0082f0cd 0cc0b340 002bc01d 122c7970 nss3!_PR_NativeRunThread+0xc8 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 419]
1a8bff70 002bc01d 122c7970 fa7c565e 0012f334 nss3!pr_root+0xd [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 95]
1a8bffa8 002bc001 0012f514 1a8bffec 7c80b729 MSVCR120!_callthreadstartex+0x1b [f:\dd\vctools\crt\crtw32\startup\threadex.c @ 376]
1a8bffb4 7c80b729 0bd76010 0012f334 0012f514 MSVCR120!_threadstartex+0x7c [f:\dd\vctools\crt\crtw32\startup\threadex.c @ 354]
1a8bffec 00000000 002bbfb4 0bd76010 00000000 kernel32!BaseThreadStart+0x37


FAULTING_SOURCE_CODE:  
No source found for 'c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\toolkit\components\terminator\nsterminator.cpp'


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  xul!mozilla::`anonymous namespace'::RunWatchdog+4b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: xul

IMAGE_NAME:  xul.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  583eb588

STACK_COMMAND:  ~62s ; kb

FAILURE_BUCKET_ID:  NULL_POINTER_WRITE_c0000005_xul.dll!mozilla::_anonymous_namespace_::RunWatchdog

BUCKET_ID:  APPLICATION_FAULT_NULL_POINTER_WRITE_xul!mozilla::_anonymous_namespace_::RunWatchdog+4b

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/thunderbird_exe/45_5_1_6178/583eb4b6/xul_dll/45_5_1_6178/583eb588/c0000005/015ec25d.htm?Retriage=1

Followup: MachineOwner
---------


# 62  Id: 4b0.928 Suspend: 1 Teb: 7ff7d000 Unfrozen "Shutdown Hang Terminator"
ChildEBP RetAddr  
1a8bff50 0083c958 xul!mozilla::`anonymous namespace'::RunWatchdog(
			void * arg = 0x00000000)+0x4b [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\toolkit\components\terminator\nsterminator.cpp @ 151]
1a8bff68 0082f0cd nss3!_PR_NativeRunThread(
			void * arg = 0x002bc001)+0xc8 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 419]
1a8bff70 002bc01d nss3!pr_root(
			void * arg = 0x002bc001)+0xd [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 95]
1a8bffa8 002bc001 MSVCR120!_callthreadstartex(void)+0x1b [f:\dd\vctools\crt\crtw32\startup\threadex.c @ 376]
1a8bffb4 7c80b729 MSVCR120!_threadstartex(
			void * ptd = 0x0bd76010)+0x7c [f:\dd\vctools\crt\crtw32\startup\threadex.c @ 354]
1a8bffec 00000000 kernel32!BaseThreadStart+0x37


========
AND here:
========
   0  Id: 4b0.b68 Suspend: 1 Teb: 7ffdd000 Unfrozen
ChildEBP RetAddr  
0012f990 7c91df5a ntdll!KiFastSystemCallRet
0012f994 7c8025db ntdll!NtWaitForSingleObject+0xc
0012f9f8 7c802542 kernel32!WaitForSingleObjectEx+0xa8
0012fa0c 0082c459 kernel32!WaitForSingleObject+0x12
0012fa28 0083b308 nss3!_PR_MD_WAIT_CV(
			struct _MDCVar * cv = 0xffffffff, 
			struct _MDLock * lock = 0x00000000, 
			unsigned int timeout = 0)+0x89 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 250]
0012fa40 0083b230 nss3!_PR_WaitCondVar(
			struct PRThread * thread = <Memory access error>, 
			struct PRCondVar * cvar = <Memory access error>, 
			struct PRLock * lock = <Memory access error>, 
			unsigned int timeout = <Memory access error>)+0x58 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 172]
0012fa54 010d2916 nss3!PR_WaitCondVar(
			struct PRCondVar * cvar = <Memory access error>, 
			unsigned int timeout = <Memory access error>)+0x20 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 525]
0012fa64 011b3048 xul!mozilla::CondVar::Wait(
			unsigned int aInterval = <Memory access error>)+0x15 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\objdir-tb\dist\include\mozilla\condvar.h @ 80]
0012fa74 011b477b xul!nsEventQueue::GetEvent(
			bool aMayWait = <Memory access error>, 
			class nsIRunnable ** aResult = <Memory access error>, 
			class mozilla::BaseAutoLock<mozilla::Mutex> * aProofOfLock = <Memory access error>)+0x5a [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\xpcom\threads\nseventqueue.cpp @ 56]
0012fb64 011c8976 xul!nsThread::ProcessNextEvent(
			bool aMayWait = <Memory access error>, 
			bool * aResult = <Memory access error>)+0x34a [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\xpcom\threads\nsthread.cpp @ 961]
0012fb78 011b6918 xul!NS_ProcessNextEvent(
			class nsIThread * aThread = 0x00641240, 
			bool aMayWait = true)+0x26 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\xpcom\glue\nsthreadutils.cpp @ 297]
0012fb8c 011b69d4 xul!nsThread::Shutdown(void)+0x63 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\xpcom\threads\nsthread.cpp @ 782]
0012fbc4 011c4b06 xul!nsThreadManager::Shutdown(void)+0xa5 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\xpcom\threads\nsthreadmanager.cpp @ 154]
0012fbec 02501b29 xul!mozilla::ShutdownXPCOM(
			class nsIServiceManager * aServMgr = 0x02501c0c)+0x120 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\xpcom\build\xpcominit.cpp @ 887]
0012fc0c 02501c0c xul!ScopedXPCOMStartup::~ScopedXPCOMStartup(void)+0x68 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\toolkit\xre\nsapprunner.cpp @ 1480]
0012fc10 02505a81 xul!mozilla::DefaultDelete<ScopedXPCOMStartup>::operator()(
			class ScopedXPCOMStartup * aPtr = 0x0061d480)+0x10 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\objdir-tb\dist\include\mozilla\uniqueptr.h @ 482]
0012fc30 025077fd xul!XREMain::XRE_main(
			int argc = 0n6411392, 
			char ** argv = 0x03271db4, 
			struct nsXREAppData * aAppData = 0x03271dc8)+0x176 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\toolkit\xre\nsapprunner.cpp @ 4414]
0012fd44 00401e70 xul!XRE_main(
			int argc = 0n1, 
			char ** argv = 0x00154398, 
			struct nsXREAppData * aAppData = 0x0012fd80, 
			unsigned int aFlags = 0)+0x39 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\toolkit\xre\nsapprunner.cpp @ 4486]
0012fec4 00401984 thunderbird!do_main(
			int argc = 0n46855960, 
			char ** argv = 0x00000004, 
			class nsIFile * xreDirectory = 0x00000101)+0x231 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mail\app\nsmailapp.cpp @ 195]
0012ff48 00402137 thunderbird!NS_internal_main(
			int argc = 0n1, 
			char ** argv = 0x00154398)+0xc3 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mail\app\nsmailapp.cpp @ 332]
0012ff78 00402be8 thunderbird!wmain(
			int argc = 0n1376632, 
			wchar_t ** argv = 0x00020017)+0x120 [c:\builds\moz2_slave\tb-rel-c-esr45-w32_bld-0000000\build\mozilla\toolkit\xre\nswindowswmain.cpp @ 138]
0012ffc0 7c816037 thunderbird!__tmainCRTStartup(void)+0xfe [f:\dd\vctools\crt\crtw32\startup\crt0.c @ 255]
0012fff0 00000000 kernel32!BaseProcessStart+0x23

Robert Hartmann

Reporter

Comment 17

•

7 years ago

Outside of Windbg.exe (TB 45.6.0 , Win XP, SP3, 32bit):

If I only check for updates but there is not any - and then close TB
I got this crash: bp-eed7048e-8479-4d0e-a173-a37d62170122

0 	ntdll.dll 	KiFastSystemCallRet 	
1 	ntdll.dll 	ZwWaitForSingleObject 	
2 	kernel32.dll 	WaitForSingleObjectEx 	
3 	kernel32.dll 	WaitForSingleObject 	
4 	nss3.dll 	_PR_MD_WAIT_CV 	nsprpub/pr/src/md/windows/w95cv.c:248
5 	nss3.dll 	_PR_WaitCondVar 	nsprpub/pr/src/threads/combined/prucv.c:172
6 	nss3.dll 	PR_WaitCondVar 	nsprpub/pr/src/threads/combined/prucv.c:525
7 	xul.dll 	mozilla::CondVar::Wait(unsigned int) 	xpcom/glue/CondVar.h:80
8 	xul.dll 	nsEventQueue::GetEvent(bool, nsIRunnable**, mozilla::BaseAutoLock<mozilla::Mutex>&) 	xpcom/threads/nsEventQueue.cpp:55
9 	xul.dll 	nsThread::ProcessNextEvent(bool, bool*) 	xpcom/threads/nsThread.cpp:960
10 	xul.dll 	NS_ProcessNextEvent(nsIThread*, bool) 	xpcom/glue/nsThreadUtils.cpp:297
11 	xul.dll 	nsThread::Shutdown() 	xpcom/threads/nsThread.cpp:782
12 	xul.dll 	nsThreadManager::Shutdown() 	xpcom/threads/nsThreadManager.cpp:154
13 	xul.dll 	mozilla::ShutdownXPCOM(nsIServiceManager*) 	xpcom/build/XPCOMInit.cpp:885
14 	xul.dll 	ScopedXPCOMStartup::~ScopedXPCOMStartup() 	toolkit/xre/nsAppRunner.cpp:1478
15 	xul.dll 	mozilla::DefaultDelete<ScopedXPCOMStartup>::operator()(ScopedXPCOMStartup*) 	mfbt/UniquePtr.h:482
16 	xul.dll 	XREMain::XRE_main(int, char** const, nsXREAppData const*) 	toolkit/xre/nsAppRunner.cpp:4410
17 	xul.dll 	XRE_main 	toolkit/xre/nsAppRunner.cpp:4486
18 	xul.dll 	`anonymous namespace'::HistogramGet(char const*, char const*, unsigned int, unsigned int, unsigned int, unsigned int, bool, base::Histogram**) 	toolkit/components/telemetry/Telemetry.cpp:1035
19 	xul.dll 	base::Histogram::Add(int) 	ipc/chromium/src/base/histogram.cc:129
20 	thunderbird.exe 	NS_internal_main(int, char**) 	c:/builds/moz2_slave/tb-rel-c-esr45-w32_bld-0000000/build/mail/app/nsMailApp.cpp:332
21 	thunderbird.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:131
22 	thunderbird.exe 	__tmainCRTStartup 	f:/dd/vctools/crt/crtw32/startup/crt0.c:255
23 	kernel32.dll 	BaseProcessStart

Wayne Mery (:wsmwk)

Updated

•

7 years ago

See Also: → https://bugzilla.mozilla.org/show_bug.cgi?id=411147

Robert Hartmann

Reporter

Comment 18

•

7 years ago

On Windows 8.1 (64bit) using 
Thunderbird (Mozilla/5.0 (Windows NT 6.3; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.7.1) 
I just get bp-8a66f3cd-d86e-41d8-ac1c-221e52170228 while closing TB after "compact Databases" was finished. No checks for update TB was done. 

Best regards,
Robert

[@ shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::ProcessNextEvent | NS_ProcessNextEvent | nsSyncStreamListener::WaitForData | nsSyncStreamListener::Available ]

Frame 	Module 	Signature 	Source
0 	ntdll.dll 	NtWaitForSingleObject 	
1 	kernelbase.dll 	WaitForSingleObjectEx 	
2 	kernelbase.dll 	WaitForSingleObject 	
3 	nss3.dll 	_PR_MD_WAIT_CV 	nsprpub/pr/src/md/windows/w95cv.c:248
4 	nss3.dll 	_PR_WaitCondVar 	nsprpub/pr/src/threads/combined/prucv.c:172
5 	nss3.dll 	PR_WaitCondVar 	nsprpub/pr/src/threads/combined/prucv.c:525
6 	xul.dll 	mozilla::CondVar::Wait(unsigned int) 	xpcom/glue/CondVar.h:80
7 	xul.dll 	nsEventQueue::GetEvent(bool, nsIRunnable**, mozilla::BaseAutoLock<mozilla::Mutex>&) 	xpcom/threads/nsEventQueue.cpp:55
8 	xul.dll 	nsThread::ProcessNextEvent(bool, bool*) 	xpcom/threads/nsThread.cpp:960
9 	xul.dll 	NS_ProcessNextEvent(nsIThread*, bool) 	xpcom/glue/nsThreadUtils.cpp:297
10 	xul.dll 	nsSyncStreamListener::WaitForData() 	netwerk/base/nsSyncStreamListener.cpp:28
11 	xul.dll 	nsSyncStreamListener::Available(unsigned __int64*) 	netwerk/base/nsSyncStreamListener.cpp:130
12 	xul.dll 	nsInputStreamTee::Available(unsigned __int64*) 	xpcom/io/nsInputStreamTee.cpp:231
13 	xul.dll 	NS_InvokeByIndex 	xpcom/reflect/xptcall/md/win32/xptcinvoke.cpp:70
14 	xul.dll 	XPCWrappedNative::CallMethod(XPCCallContext&, XPCWrappedNative::CallMode) 	js/xpconnect/src/XPCWrappedNative.cpp:1381
15 	xul.dll 	XPC_WN_CallMethod(JSContext*, unsigned int, JS::Value*) 	js/xpconnect/src/XPCWrappedNativeJSOps.cpp:1115
16 	xul.dll 	js::Invoke(JSContext*, JS::CallArgs const&, js::MaybeConstruct) 	js/src/vm/Interpreter.cpp:444
17 	xul.dll 	js::Invoke(JSContext*, JS::Value const&, JS::Value const&, unsigned int, JS::Value const*, JS::MutableHandle<JS::Value>) 	js/src/vm/Interpreter.cpp:496
18 	xul.dll 	js::jit::DoCallFallback 	js/src/jit/BaselineIC.cpp:6170
19 		@0x359858b0

Wayne Mery (:wsmwk)

Comment 19

•

7 years ago

shutdownhang | kernelbase.dll@0xcae48 is #1 crash for 45.8.0, and seems to correlate to this bug.  I was going to say that signature replaced the one in this bug, but  then I dug further and https://crash-stats.mozilla.com/topcrashers/?product=Thunderbird&version=45.8.0&days=3 shows BOTH still exist - in fact #1 and #2 crashes

For example one user 
50e63cb9-99d9-4f16-836b-76e342170315	2017-03-15 13:18:54 	shutdownhang | kernelbase.dll@0xcae48   Add term
475551b3-7fc4-44ee-8ba3-5c3ad2170315	2017-03-15 13:13:04 	shutdownhang | kernelbase.dll@0xcae48   Add term
14881919-f2a5-4e9c-97f6-e66562170315	2017-03-15 03:13:53 	shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::ProcessNextEvent | NS_ProcessNextEvent | nsThread::Shutdown | nsThreadManager::Shutdown   Add term
f146ac8f-c078-42cd-a6e1-e4a342170314	2017-03-14 16:16:52 	shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::ProcessNextEvent | NS_ProcessNextEvent | nsThread::Shutdown | nsThreadManager::Shutdown   Add term

Robert Hartmann

Reporter

Comment 20

•

7 years ago

This bug was filed from the Socorro interface and is 
report bp-f26f9358-a51b-4655-a339-98e8e2170330.


  Allgemeine Informationen

    Name: Thunderbird
    Version: 45.8.0
    User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:45.0) Gecko/20100101 Thunderbird/45.8.0
    Profilordner: Ordner anzeigen

              (Lokaler Datenträger)
    Build-ID der Anwendung: 20170305125302
    Aktivierte Plugins: about:plugins
    Build-Konfiguration: about:buildconfig
    Speicherverwendung: about:memory

  Absturzberichte
    http://crash-stats.mozilla.com/report/index/bp-f26f9358-a51b-4655-a339-98e8e2170330 (30.03.2017)

  Erweiterungen
    Enigmail, 1.9.6.1, true, {847b3a00-7ab1-11d4-8f02-006008948af5}
    Get Partial Messages, 0.3.3, true, {6C3323F8-7328-11DE-B11C-551356D89593}
    Lightning, 4.7.8, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
    LookOut, 1.2.13, true, lookout@aron.rubin
    MessageID-Finder, 2.0.0, true, {179b29a7-8730-4788-8862-57d898500a6e}
    Mnenhy, 0.8.6.1-signed.1-let-fixed.1-signed, true, {bf591015-b599-4125-9428-3cb746ddca31}
    Remove Duplicate Messages, 0.1.14, true, {12345678-1234-1234-1234-123456789abc}
    Remove Duplicate Messages (Alternate), 0.3.12, true, {a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
    ThunderPlunger, 2.14, true, {bfec0750-aa6f-11db-abbd-0800200c9a66}

  Wichtige modifizierte Einstellungen

    Name: Wert

      accessibility.typeaheadfind.flashBar: 0
      browser.cache.disk.capacity: 358400
      browser.cache.disk.filesystem_reported: 1
      browser.cache.disk.smart_size_cached_value: 51200
      browser.cache.disk.smart_size.first_run: false
      browser.cache.disk.smart_size.use_old_max: false
      dom.apps.reset-permissions: true
      dom.max_chrome_script_run_time: 0
      extensions.lastAppVersion: 45.8.0
      general.useragent.extra.mnenhy: Mnenhy/0.8.6
      gfx.blacklist.direct2d: 3
      gfx.blacklist.layers.direct3d9: 3
      gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
      gfx.blacklist.webgl.angle: 3
      mail.openMessageBehavior.version: 1
      mailnews.database.global.datastore.id: f53e7bf5-6b06-4e50-8735-32ec6268e6b
      network.cookie.cookieBehavior: 2
      network.cookie.prefsMigrated: true
      network.predictor.cleaned-up: true
      places.database.lastMaintenance: 1490214937
      places.history.expiration.transient_current_max_pages: 684
      plugin.importedState: true
      plugins.update.notifyUser: true
      security.disable_button.openCertManager: false

  Grafik

      Karten-Beschreibung: Mobile Intel(R) 945 Express Chipset Family
      Herstellerkennung: 0x8086
      Gerätekennung: 0x27ae
      Karten-RAM: Unknown
      Karten-Treiber: igxprd32
      Treiber-Version: 6.14.10.4926
      Treiber-Datum: 2-15-2008
      WebGL-Renderer: Wurde auf Grund Ihrer Grafiktreiberversion blockiert. Versuchen Sie, Ihren Grafiktreiber auf mindestens Version 6.1400.1000.5218 zu aktualisieren.
      GPU-beschleunigte Fenster: 0. Wurde auf Grund Ihrer Grafiktreiberversion blockiert. Versuchen Sie, Ihren Grafiktreiber auf mindestens Version 6.1400.1000.5218 zu aktualisieren.

      AzureCanvasBackend: skia
      AzureSkiaAccelerated: 0
      AzureFallbackCanvasBackend: cairo
      AzureContentBackend: cairo

  JavaScript

  Inkrementelle GC: 1

  Barrierefreiheit

    Aktiviert: 0
    Barrierefreiheit verhindern: 0

  Bibliotheken-Versionen

      Minimal vorausgesetzte Version
      Verwendete Version

      NSPR
      4.12
      4.12

      NSS
      3.21.3 Basic ECC
      3.21.3 Basic ECC

      NSS Util
      3.21.3
      3.21.3

      NSS SSL
      3.21.3 Basic ECC
      3.21.3 Basic ECC

      NSS S/MIME
      3.21.3 Basic ECC
      3.21.3 Basic ECC


Thunderbird 45.8.0 Crash Report [@ shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::ProcessNextEvent | NS_ProcessNextEvent | nsThread::Shutdown | nsSocketTransportService::Shutdown ]
=============================================================

0 	ntdll.dll 	KiFastSystemCallRet 	
1 	ntdll.dll 	ZwWaitForSingleObject 	
2 	kernel32.dll 	WaitForSingleObjectEx 	
3 	kernel32.dll 	WaitForSingleObject 	
4 	nss3.dll 	_PR_MD_WAIT_CV 	nsprpub/pr/src/md/windows/w95cv.c:248
5 	nss3.dll 	_PR_WaitCondVar 	nsprpub/pr/src/threads/combined/prucv.c:172
6 	nss3.dll 	PR_WaitCondVar 	nsprpub/pr/src/threads/combined/prucv.c:525
7 	xul.dll 	mozilla::CondVar::Wait(unsigned int) 	xpcom/glue/CondVar.h:80
8 	xul.dll 	nsEventQueue::GetEvent(bool, nsIRunnable**, mozilla::BaseAutoLock<mozilla::Mutex>&) 	xpcom/threads/nsEventQueue.cpp:55
9 	xul.dll 	nsThread::ProcessNextEvent(bool, bool*) 	xpcom/threads/nsThread.cpp:960
10 	xul.dll 	NS_ProcessNextEvent(nsIThread*, bool) 	xpcom/glue/nsThreadUtils.cpp:297
11 	xul.dll 	nsThread::Shutdown() 	xpcom/threads/nsThread.cpp:782
12 	xul.dll 	nsSocketTransportService::Shutdown() 	netwerk/base/nsSocketTransportService2.cpp:591
13 	xul.dll 	nsIOService::SetOffline(bool) 	netwerk/base/nsIOService.cpp:1074
14 	xul.dll 	nsIOService::Observe(nsISupports*, char const*, wchar_t const*) 	netwerk/base/nsIOService.cpp:1433
15 	xul.dll 	nsObserverList::NotifyObservers(nsISupports*, char const*, wchar_t const*) 	xpcom/ds/nsObserverList.cpp:113
16 	xul.dll 	nsObserverService::NotifyObservers(nsISupports*, char const*, wchar_t const*) 	xpcom/ds/nsObserverService.cpp:307
17 	xul.dll 	nsXREDirProvider::DoShutdown() 	toolkit/xre/nsXREDirProvider.cpp:927
18 	xul.dll 	ScopedXPCOMStartup::~ScopedXPCOMStartup() 	toolkit/xre/nsAppRunner.cpp:1473
19 	xul.dll 	xul.dll@0x23730c7

Wayne Mery (:wsmwk)

Comment 21

•

7 years ago

Robert, you are still crashing in version 52?

This crash signature which is #1 in version 45.8.0 is gone in version 52. So either the is gone or the signature has morphed - like to shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::nsChainedEventQueue::GetEvent | nsThread::GetEvent | nsThread::ProcessNextEvent | NS_ProcessNextEvent | nsThread::Shutdown | nsThreadManager::...

Robert Hartmann

Reporter

Comment 22

•

7 years ago

Yes, on Win XP using TB 52.1.1, multiple times (but Socorro interface seems to be broken somehow)
it said something like "failed while sending crash message". And the crashs didn't get added 
in Thunderbirds last crash list. 

Sadly all times I forgot to attach a debugger or had no time for debugging session ... 

As this situation occures again (and if I have time) I'll attach a debugger.

Flags: needinfo?(Robert_Hartmann)

Robert Hartmann

Reporter

Comment 23

•

7 years ago

Attached file crashreporter_TB52.2.0.dmp (deleted) — Details

Hi, with update to TB 52.2.0, 32bit (on windows XP machine, 32bit) 
the multiple password request mentioned in my comment 6 
( https://bugzilla.mozilla.org/show_bug.cgi?id=1307963#c6 )
has gone. 
( "Multiple requests for master password when GMail OAuth2 is enabled" https://bugzilla.mozilla.org/show_bug.cgi?id=1176399 )


If you close TB 52.2.0 after sending (the seperate mailwindow has closed, Pinentry window has closed) via IMAP an enigmail-mail signed mail, just before pgp2.exe has been closed, TB crashes. 

Crashreporter catch the crash, but is not able to report it (sending report failed). 
I took a Dump from crashreporter via ProcessExplorer.

Robert Hartmann

Reporter

Comment 24

•

7 years ago

(In reply to Robert Hartmann from comment #23)
> Created attachment 8879302 [details]
> crashreporter_TB52.2.0.dmp
> 
> Hi, with update to TB 52.2.0, 32bit (on windows XP machine, 32bit) 
> the multiple password request mentioned in my comment 6 
> ( https://bugzilla.mozilla.org/show_bug.cgi?id=1307963#c6 )
> has gone. 
> ( "Multiple requests for master password when GMail OAuth2 is enabled"
> https://bugzilla.mozilla.org/show_bug.cgi?id=1176399 )
> 
> 
> If you close TB 52.2.0 after sending (the seperate mailwindow has closed,
> Pinentry window has closed) via IMAP an enigmail-mail signed mail, just
> before pgp2.exe has been closed, TB crashes. 
> 
> Crashreporter catch the crash, but is not able to report it (sending report
> failed). 
> I took a Dump from crashreporter via ProcessExplorer.

As I just saw, the message from Crashreporter "sending report failed" is not complete true,
because it had been sendet, but my user coments got lost in that report:

My lost user coments were 
"If you close TB 52.2.0 after sending (the seperate mailwindow has closed,
Pinentry window has closed) via IMAP an enigmail-mail signed mail, just
before pgp2.exe has been closed, TB crashes."

This bug was catched the Socorro interface and is 
report bp-b5b4baec-1d40-45c6-9d4d-afa620170619


Thunderbird 52.2.0 Crash Report [@ shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::nsChainedEventQueue::GetEvent | nsThread::GetEvent | nsThread::ProcessNextEvent | NS_ProcessNextEvent | mozilla::dom::workers::RuntimeService:... ]

=============================================================

0 	ntdll.dll 	KiFastSystemCallRet 	
1 	ntdll.dll 	ZwWaitForSingleObject 	
2 	kernel32.dll 	WaitForSingleObjectEx 	
3 	kernel32.dll 	WaitForSingleObject 	
4 	nss3.dll 	_PR_MD_WAIT_CV 	nsprpub/pr/src/md/windows/w95cv.c:248
5 	nss3.dll 	_PR_WaitCondVar 	nsprpub/pr/src/threads/combined/prucv.c:172
6 	nss3.dll 	PR_WaitCondVar 	nsprpub/pr/src/threads/combined/prucv.c:525
7 	xul.dll 	mozilla::CondVar::Wait(unsigned int) 	C:/builds/moz2_slave/tb-rel-c-esr52-w32_bld-0000000/build/objdir-tb/dist/include/mozilla/CondVar.h:79
8 	xul.dll 	nsEventQueue::GetEvent(bool, nsIRunnable**, mozilla::BaseAutoLock<mozilla::Mutex>&) 	xpcom/threads/nsEventQueue.cpp:57
9 	xul.dll 	nsThread::nsChainedEventQueue::GetEvent(bool, nsIRunnable**, mozilla::BaseAutoLock<mozilla::Mutex>&) 	xpcom/threads/nsThread.cpp:788
10 	xul.dll 	nsThread::GetEvent(bool, nsIRunnable**, mozilla::BaseAutoLock<mozilla::Mutex>&) 	xpcom/threads/nsThread.cpp:1147
11 	xul.dll 	nsThread::ProcessNextEvent(bool, bool*) 	xpcom/threads/nsThread.cpp:1206
12 	xul.dll 	NS_ProcessNextEvent(nsIThread*, bool) 	xpcom/glue/nsThreadUtils.cpp:361
13 	xul.dll 	mozilla::dom::workers::RuntimeService::Cleanup() 	dom/workers/RuntimeService.cpp:2198
14 	xul.dll 	mozilla::dom::workers::RuntimeService::Observe(nsISupports*, char const*, char16_t const*) 	dom/workers/RuntimeService.cpp:2717
15 	xul.dll 	nsObserverList::NotifyObservers(nsISupports*, char const*, char16_t const*) 	xpcom/ds/nsObserverList.cpp:112
16 	xul.dll 	nsObserverService::NotifyObservers(nsISupports*, char const*, char16_t const*) 	xpcom/ds/nsObserverService.cpp:281
17 	xul.dll 	mozilla::ShutdownXPCOM(nsIServiceManager*) 	xpcom/build/XPCOMInit.cpp:926
18 	xul.dll 	ScopedXPCOMStartup::~ScopedXPCOMStartup() 	toolkit/xre/nsAppRunner.cpp:1401
19 	xul.dll 	mozilla::DefaultDelete<ScopedXPCOMStartup>::operator()(ScopedXPCOMStartup*) 	C:/builds/moz2_slave/tb-rel-c-esr52-w32_bld-0000000/build/objdir-tb/dist/include/mozilla/UniquePtr.h:528
20 	xul.dll 	XREMain::XRE_main(int, char** const, nsXREAppData const*) 	toolkit/xre/nsAppRunner.cpp:4649
21 	xul.dll 	XRE_main 	toolkit/xre/nsAppRunner.cpp:4712
22 	thunderbird.exe 	do_main 	C:/builds/moz2_slave/tb-rel-c-esr52-w32_bld-0000000/build/mail/app/nsMailApp.cpp:245
23 	thunderbird.exe 	NS_internal_main(int, char**, char**) 	C:/builds/moz2_slave/tb-rel-c-esr52-w32_bld-0000000/build/mail/app/nsMailApp.cpp:378
24 	thunderbird.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:115
25 	thunderbird.exe 	__scrt_common_main_seh 	f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:253
26 	kernel32.dll 	BaseProcessStart

============================

Robert Hartmann

Reporter

Comment 25

•

7 years ago

(In reply to Robert Hartmann from comment #24)
> (In reply to Robert Hartmann from comment #23)
> > Created attachment 8879302 [details]
> > crashreporter_TB52.2.0.dmp
> > 
> > Hi, with update to TB 52.2.0, 32bit (on windows XP machine, 32bit) 
> > the multiple password request mentioned in my comment 6 
> > ( https://bugzilla.mozilla.org/show_bug.cgi?id=1307963#c6 )
> > has gone. 
> > ( "Multiple requests for master password when GMail OAuth2 is enabled"
> > https://bugzilla.mozilla.org/show_bug.cgi?id=1176399 )
> > 
> > 
> > If you close TB 52.2.0 after sending (the seperate mailwindow has closed,
> > Pinentry window has closed) via IMAP an enigmail-mail signed mail, just
> > before pgp2.exe has been closed, TB crashes. 
> > 
> > Crashreporter catch the crash, but is not able to report it (sending report
> > failed). 
> > I took a Dump from crashreporter via ProcessExplorer.
> 
> As I just saw, the message from Crashreporter "sending report failed" is not
> complete true,
> because it had been sendet, but my user coments got lost in that report:
> 
> My lost user coments were 
> "If you close TB 52.2.0 after sending (the seperate mailwindow has closed,
> Pinentry window has closed) via IMAP an enigmail-mail signed mail, just
> before pgp2.exe has been closed, TB crashes."
> 
> This bug was catched the Socorro interface and is 
> report bp-b5b4baec-1d40-45c6-9d4d-afa620170619
> 
> 
> Thunderbird 52.2.0 Crash Report [@ shutdownhang | _PR_MD_WAIT_CV |
> _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent |
> nsThread::nsChainedEventQueue::GetEvent | nsThread::GetEvent |
> nsThread::ProcessNextEvent | NS_ProcessNextEvent |
> mozilla::dom::workers::RuntimeService:... ]
> 

that above crash stack on win xp, TB 52.2.0, is very same to 
Windows 8.1, TB 52.0:
quote out of bug 1267692 comment 21 
( https://bugzilla.mozilla.org/show_bug.cgi?id=1267692#c21 ) :
  crash happens while Win 8.1 is going to "stand by" after a period of beeing screensaver active 
with bug report from Socorro:   bp-58ad40bb-c89c-4c31-ace8-2d7552170412.

Thunderbird 52.0 Crash Report [@ shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::nsChainedEventQueue::GetEvent | nsThread::GetEvent | nsThread::ProcessNextEvent | NS_ProcessNextEvent | mozilla::dom::workers::RuntimeService:... ]

The Firefox bug 1368983 ( https://bugzilla.mozilla.org/show_bug.cgi?id=1368983 ) references to 
my Thunderbird crash stack in bug 1267692 comment 21 
( https://bugzilla.mozilla.org/show_bug.cgi?id=1267692#c21 )

Robert Hartmann

Reporter

Comment 26

•

7 years ago

This time my user comment get lost from Crashreporter again (Win XP SP3).
I wrote a Enigmail-signed IMAP-mail but this time I abort mail sending, and saved mail as DRAFT.
Closing Thunderbird and waiting long time. Just forget attach debugger again. 

But Socorro interface filed this 
report bp-0be17391-3c69-42bc-b2fc-a3eb70170625.

Thunderbird 52.2.0 Crash Report [@ shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::nsChainedEventQueue::GetEvent | nsThread::GetEvent | nsThread::ProcessNextEvent | NS_ProcessNextEvent | mozilla::jsinspector::nsJSInspector::E... ]

Frame 	Module 	Signature 	Source
0 	ntdll.dll 	KiFastSystemCallRet 	
1 	ntdll.dll 	ZwWaitForSingleObject 	
2 	kernel32.dll 	WaitForSingleObjectEx 	
3 	kernel32.dll 	WaitForSingleObject 	
4 	nss3.dll 	_PR_MD_WAIT_CV 	nsprpub/pr/src/md/windows/w95cv.c:248
5 	nss3.dll 	_PR_WaitCondVar 	nsprpub/pr/src/threads/combined/prucv.c:172
6 	nss3.dll 	PR_WaitCondVar 	nsprpub/pr/src/threads/combined/prucv.c:525
7 	xul.dll 	mozilla::CondVar::Wait(unsigned int) 	C:/builds/moz2_slave/tb-rel-c-esr52-w32_bld-0000000/build/objdir-tb/dist/include/mozilla/CondVar.h:79
8 	xul.dll 	nsEventQueue::GetEvent(bool, nsIRunnable**, mozilla::BaseAutoLock<mozilla::Mutex>&) 	xpcom/threads/nsEventQueue.cpp:57
9 	xul.dll 	nsThread::nsChainedEventQueue::GetEvent(bool, nsIRunnable**, mozilla::BaseAutoLock<mozilla::Mutex>&) 	xpcom/threads/nsThread.cpp:788
10 	xul.dll 	nsThread::GetEvent(bool, nsIRunnable**, mozilla::BaseAutoLock<mozilla::Mutex>&) 	xpcom/threads/nsThread.cpp:1147
11 	xul.dll 	nsThread::ProcessNextEvent(bool, bool*) 	xpcom/threads/nsThread.cpp:1206
12 	xul.dll 	NS_ProcessNextEvent(nsIThread*, bool) 	xpcom/glue/nsThreadUtils.cpp:361
13 	xul.dll 	mozilla::jsinspector::nsJSInspector::EnterNestedEventLoop(JS::Handle<JS::Value>, unsigned int*) 	devtools/server/nsJSInspector.cpp:79
14 	xul.dll 	NS_InvokeByIndex 	xpcom/reflect/xptcall/md/win32/xptcinvoke_asm_x86_msvc.asm:54
15 	xul.dll 	XPCWrappedNative::CallMethod(XPCCallContext&, XPCWrappedNative::CallMode) 	js/xpconnect/src/XPCWrappedNative.cpp:1344
16 	xul.dll 	AccumulateTelemetryCallback 	js/xpconnect/src/XPCJSContext.cpp:3087
17 	xul.dll 	XPC_WN_CallMethod(JSContext*, unsigned int, JS::Value*) 	js/xpconnect/src/XPCWrappedNativeJSOps.cpp:999
18 	xul.dll 	XPC_WN_CallMethod(JSContext*, unsigned int, JS::Value*) 	js/xpconnect/src/XPCWrappedNativeJSOps.cpp:999
19 	xul.dll 	XPCWrappedNative_Trace(JSTracer*, JSObject*) 	js/xpconnect/src/XPCWrappedNativeJSOps.cpp:598
20 	xul.dll 	js::InternalCallOrConstruct(JSContext*, JS::CallArgs const&, js::MaybeConstruct) 	js/src/vm/Interpreter.cpp:459
21 	xul.dll 	InternalCall 	js/src/vm/Interpreter.cpp:504
22 	xul.dll 	Interpret 	js/src/vm/Interpreter.cpp:2922
23 	xul.dll 	Interpret 	js/src/vm/Interpreter.cpp:2922
24 	xul.dll 	js::jit::TryAttachSetValuePropStub 	js/src/jit/BaselineIC.cpp:4328
25 	xul.dll 	js::jit::DoSetPropFallback 	js/src/jit/BaselineIC.cpp:4604
26 	xul.dll 	js::jit::SetEnterJitData(JSContext*, js::jit::EnterJitData&, js::RunState&, JS::MutableHandle<JS::GCVector<JS::Value, 0, js::TempAllocPolicy> >) 	js/src/jit/Ion.cpp:2938
27 	xul.dll 	js::Allocate<JSString, 1>(js::ExclusiveContext*) 	js/src/gc/Allocator.cpp:143
28 	xul.dll 	js::jit::DoConcatStrings 	js/src/jit/SharedIC.cpp:1154
29 	xul.dll 	js::Activation::Activation(JSContext*, js::Activation::Kind) 	js/src/vm/Stack-inl.h:854
30 	xul.dll 	EnterBaseline 	js/src/jit/BaselineJIT.cpp:175
31 	xul.dll 	EnterBaseline 	js/src/jit/BaselineJIT.cpp:179
32 	xul.dll 	xul.dll@0x1cedb6f 	
33 		@0x927817 	
34 	xul.dll 	js::jit::EnterBaselineMethod(JSContext*, js::RunState&) 	js/src/jit/BaselineJIT.cpp:199
35 	xul.dll 	JS::StructGCPolicy<js::StackShape>::trace(JSTracer*, js::StackShape*, char const*) 	C:/builds/moz2_slave/tb-rel-c-esr52-w32_bld-0000000/build/objdir-tb/dist/include/js/GCPolicyAPI.h:87
36 	xul.dll 	js::jit::BaselineScript::icEntryFromPCOffset(unsigned int) 	js/src/jit/BaselineJIT.cpp:669
37 	xul.dll 	js::jit::DoCompareFallback 	js/src/jit/SharedIC.cpp:1746
38 	xul.dll 	js::Allocate<JSString, 1>(js::ExclusiveContext*) 	js/src/gc/Allocator.cpp:143
39 	xul.dll 	js::jit::BaselineScript::icEntryFromPCOffset(unsigned int) 	js/src/jit/BaselineJIT.cpp:669
40 	xul.dll 	js::jit::DebugModeOSRVolatileStub<js::jit::ICBinaryArith_Fallback*>::invalid() 	js/src/jit/BaselineDebugModeOSR.h:69
41 	xul.dll 	js::jit::BaselineScript::icEntryFromPCOffset(unsigned int) 	js/src/jit/BaselineJIT.cpp:669
42 	xul.dll 	js::SubstringKernel(JSContext*, JS::Handle<JSString*>, int, int) 	js/src/jsstr.cpp:597
43 	xul.dll 	intrinsic_SubstringKernel 	js/src/vm/SelfHosting.cpp:239
44 	xul.dll 	js::Allocate<JSString, 1>(js::ExclusiveContext*) 	js/src/gc/Allocator.cpp:143
45 	xul.dll 	js::jit::DoConcatStrings 	js/src/jit/SharedIC.cpp:1154
46 		@0xffffff84 	
47 		@0x35b7a496

Wayne Mery (:wsmwk)

Comment 27

•

6 years ago

(In reply to Robert Hartmann from comment #26)
> This time my user comment get lost from Crashreporter again (Win XP SP3).
> I wrote a Enigmail-signed IMAP-mail but this time I abort mail sending, and
> saved mail as DRAFT.
> Closing Thunderbird and waiting long time. Just forget attach debugger
> again. 

If the prior crashes were similar cause, then perhaps hung gpg process again?
https://bugzilla.mozilla.org/show_bug.cgi?id=1410286

See Also: → https://bugzilla.mozilla.org/show_bug.cgi?id=1410286

Robert Hartmann

Reporter

Comment 28

•

6 years ago

Well if I noticed right, than gpg-Process stay alive while Thunderbird GUI is closed.
(Om´n Win XP, Win 8.1) on Win 10 it is gpg-agend.exe which was started be Thunderbird but not closed.

Wayne Mery (:wsmwk)

Updated

•

6 years ago

Status: NEW → RESOLVED

Closed: 6 years ago

Flags: needinfo?(Robert_Hartmann)

Resolution: --- → DUPLICATE

Robert Hartmann

Reporter

Comment 30

•

6 years ago

see https://bugzilla.mozilla.org/show_bug.cgi?id=1484596#c1
TB Daily 63.0a1 BuildID 20180819100129
Windows 10 Home (64bit) Build 17134.rs4_release.180410-1804
perhaps that is a newer version of that bug.

Flags: needinfo?(vseerror)

Wayne Mery (:wsmwk)

Comment 31

•

6 years ago

(In reply to Robert Hartmann from comment #30)
> see https://bugzilla.mozilla.org/show_bug.cgi?id=1484596#c1
> TB Daily 63.0a1 BuildID 20180819100129
> Windows 10 Home (64bit) Build 17134.rs4_release.180410-1804
> perhaps that is a newer version of that bug.

I think we should ignore that signature

Flags: needinfo?(vseerror)

Wayne Mery (:wsmwk)

Updated

•

5 years ago

Depends on: 1524247

Windbg_thunderbird_0b74_2016-10-11_00-55-07-187.log 8 years ago Robert Hartmann (deleted), text/x-log		Details
Windb_Thunderbird_45.5.1.6178-update-to-45.6.0_2017-01-17_0544_2017-01-15_02-30-58-796.log 7 years ago Robert Hartmann (deleted), text/x-log		Details
crashreporter_TB52.2.0.dmp 7 years ago Robert Hartmann (deleted), application/octet-stream		Details