Closed
Bug 1309616
Opened 8 years ago
Closed 7 years ago
Print preview show a thousand empty pages
Categories
(Core :: Print Preview, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 1276717
People
(Reporter: devotip, Unassigned)
Details
Attachments
(1 file)
(deleted),
image/jpeg
|
Details |
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
Build ID: 20160922113459
Steps to reproduce:
Open site http://www.exposave.com/
try print preview on a hp laserjet 1220 series PCL5
Actual results:
print preview is as attached image
Expected results:
just a page preview
Reporter | ||
Comment 1•8 years ago
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||
I can't reproduce it with FF49. Remember Print Preview is a feature from Firefox, not your printer and its driver.
Could you test:
1) in safe mode:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
2) with a fresh profile:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Component: Untriaged → Print Preview
Flags: needinfo?(devotip)
Product: Firefox → Core
Reporter | ||
Comment 3•8 years ago
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in safe mode is misbehaving as before
with a fresh profile the preview is working properly
Reporter | ||
Updated•8 years ago
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Flags: needinfo?(devotip)
As I can't reproduce it with my current profile and it works for you with a new profile, I close the bug report as worksforme. If you find some STR, feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → WORKSFORME
Reporter | ||
Comment 5•8 years ago
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removing from pref.js the hp1220 printer related settings solved the issue, there is a missing sanity check
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
Reporter | ||
Comment 6•8 years ago
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see also Bug #1293701
Reporter | ||
Updated•8 years ago
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Version: 49 Branch → 50 Branch
Comment 7•7 years ago
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I'm going to resolve this as a duplicate of bug 1276717.
I also landed what should be a better sanitization of the prefs in bug 1369386, but it is difficult to completely remove the issue, because in some cases these would be valid print settings (for example printing labels).
Please re-open or file a new bug if you see this issue again with the latest version of Firefox.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago → 7 years ago
Resolution: --- → DUPLICATE
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Description
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