From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:0.9.9+) Gecko/20020316 BuildID: 2002031608 If you have the turbo mode enabled so mozilla is running in systray of Windows but you don't have any other mozilla windows open like messenger or navigator then it doesn't check for new mail and therefore it doesn't bring the mail notification icon up. Reproducible: Always Steps to Reproduce: 1. set up mozilla to check for mail every minute 2. write a mail to yourself 3. have a messenger or navigator window open... 4. wait a minute 5. you have mail and there's hopefully a new icon in your systray because of the new mail you received... 6. now send onther mail 7. close all windows so mozilla only runs in tray... 8. there won't come an icon that you have new mail....

Changing component to Quick Launch.

I may be seeing a similar problem. The systray icon still shown unread mail after I've read the mail. CLicking on the icon dosen't update its status nor check for new mail. 2002040103 win32

My real problem is... it doesn't check for mail if no messenger window is open ... Meanwhile I'm starting to think that it ONLY checks for mail if a messenger window is opened... That has to be solved...

this bugs root is somewhere else... changing summery and component... The matter that it doesn't check for mail if running in systray only depends on the bug that it never checks for mail except a messenger window is open...

Initially testing this on commercial trunk 2002040103 on NT 4.0, if I follow steps to reproduce, reporter is correct. But after waiting 2 minutes after step 8 >7. close all windows so mozilla only runs in tray... >8. there won't come an icon that you have new mail... I clicked on turbo icon. Browser started. I clicked on mail icon to start messenger, and I had to RELOGIN to messenger. That would explain why the new mail notification icon didn't pop up in system tray. The connection to your mail was terminated even though you have the turbo icon in the system tray. Not sure if this is mail bug..

hmm, I meanwhile even think this doesn't have anything to do with the turbo icon... mozilla just only checks for mail if a messenger window is open, am I right?!

Not quite. I tried your scenario but I only closed messenger after sending my mail. Turbo/browser window was still open. After waiting a minute, I got the notification icon in system tray. So as long you have current process running browser/messenger the icon should pop up. But if you close both browser/messenger and have turbo running/not running then you won't get new mail. So it's not messenger. I'm not sure on the behavior of turbo. I'll have to ask..

Bill, so if you close both browser/messenger, should that log you out of mail even though turbo is running?

This problem is not related to Turbo Mode only!! I am using Linux now and I still have the same problem. Mozilla _only_ checks for new mail if a _messenger_ window is opened. Not even if a browser window is opened.

I believe this is as designed: from the spec located at: http://www.mozilla.org/xpapps/QuickLaunch/ When the user is in quicklaunch and he closes the last window, we don't actually want to quit Mozilla; we want to remain open so that subsequent launchings will be fast. For privacy and security reasons, however, we need to simulate a quit as closely as possible to ensure that sensitive info like session history is cleared.

Thanks Grace. I'll wait for Bill to confirm but I agree from reading the link you provided this is by design. If so, I'll mark this bug as invalid. thanks again.

This bug is no longer about the Turbo mode... I wrote that 3 times now! But mozilla never checks for mail except the messenger is started. It doesn't check for mail if only a browser window is open or if chatzilla is running... It ONLY checks for mail if a messenger window is open and that is what this bug is about!

Having MoZilla checking mail in the background is a very popular feature. For example Heise Online, Germany's most popular Newssite and Computer Magazine Publisher, wrote at the release of 0.9.9 that "finally a tray icon again notifies you of new mail like with netscape 4.7". In addition, i do personally know MANY people who would switch froum Outlook Express to Mozilla only because of such a feature. Getting this to work should be a top priority. The current version of the tray icon functionally is basically a joke. If the mail client is open anyway there isn't much need checking for mail with a tray icon, is there ? However when only browsing websites a tray icon would be a significant advantage - because it could make you start the messenger when you're not really thinking that you could have mail. Having this feature also work in Turbo Mode would further improve the functionality and eliminate the need for third party mail-checking-and-tray-notification-programs (and there are quite a lot of them). But this is not what this bug is about. I urge all of you to take this feature request seriously and implement it in the best way possible.

Harald and Gerald, I am trying to understand your problem. I assume you both want a mail notification system tray icon to come up, even if you have not logged into messenger. Correct? Currently the way its implemented as log as you login to messenger and have a browser from current session running, you can close messenger and mail notification will still come up. If you don't physically login to Messenger, then there's no way, currently, for mail notification icon to come up. And that is what you both are requesting? There is a bug out there. Bug 11056 (implementing a new mail check standalone app). I feel this bug will be a dupe of that bug. I will mark this bug as dupe of that one. I will add both of you to the cc list and I think you should put your comments in that bug please. thanks. *** This bug has been marked as a duplicate of 11056 ***

Not sure if anybody is still looking for input from me... But, I think the assessment of the situation is correct. Once you log into Mail, then you remain logged in until you close all windows (mail or not). If you don't log into mail, then the mail alert systray icon doesn't kick in (I'm basing that on my understanding of how it works). Theoretically, we *could* check for mail whenever the user starts up a given profile (e.g., by opening a browser window). But that's not how the mail feature was designed/implemented, apparently.

hmm, thats part of what I am requesting, thanx

thanks Bill for input..

Also, see bug 71105. Verified dup.