From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:0.9.9) Gecko/20020311 BuildID: 2002031104 If I create a new subfolder (or subfolder of a subfolder) and set it on subscribe, I can see that subfolder in this list but not in my regular mail browser name list. Actually I can see it _sometimes_ but not always. I can also _sometimes_ move mails in these folders and othertimes I get an error message (folder does not exist). Reproducible: Sometimes Steps to Reproduce: 1.Create new subfolders 2.Move messages in there 3.Subscribe Actual Results: It seemed that it would work but after restart Mozilla these subfolders were gone. Expected Results: Show subfolders always. I also tried different server settings. (advanced: server supports folders that contain sub-folders and messages - is on)

This looks like something I am seeing with 0.9.9 that I didn't see as much with 0.9.7. I can't select some of my deeply nested folders anymore. Their parent folders are greyed out in the folder sidebar as well as under the "File" button. There may be subfolders, but there is no "+" or "-" sign next to them in the tree view. Even folding and unfolding the tree one level up doesn't help (that used to help with older versions when I've seen this before). I'm using "show all folders", not "show only subscribed folders", but in the subscription dialog all subfolders are properly shown. I don't have the same folders "unreachable" on each invocation of mozilla, but it looks like I always have some in this state. Buildid: 2002031115

Why isn't anybody doing anything about this? :-(

What kind of the IMAP Server are you using?

Does the IMAP server make a difference here? As said above, the "subscription" dialog properly shows everything. With 1.1alpha (beta not yet in RPM's) I am seeing different subsets of folders in the side-bar and in the "File" menu.... Using Washington IMAP here. HELP!

See also 86968

I'm seeing this exact same bug with Mozilla 1.2b for Linux (downloaded 10/17/02). Subfolders simply aren't displayed -- I tried refreshing my folder list, quit Mozilla and deleted the server directory (rm -rf ~/.mozilla/<username>/<profile>/ImapMail/*), but it made no difference. I reverted to Mozilla 1.2a and it works fine; all my subfolders are there. We're using UW-IMAP if it matters.

I'm having this problem too using courrier-imap I haven't had any problem with previous mozilla builds now using Mozilla 1.2b Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2b) Gecko/20021016

I'm using mozilla1.2b Aditional: When having opened all folders using mozilla1.1 + letting them open when shutting down mozilla, all subfolders are visible in 1.2. When closing a folder there is again no possibility to open it - no triangle icon visible. kind regards Norbert

I use build 2002111311 for the junk mail feature. I tried a more recent build to see if "move junk mail" is enabled. After returning to the build I use, the imap folders dissapeared. I used mozilla 1.0 to subscribe to them again. I have all my folders and subfolders again but: subfolders into subfolders don't apper. I can see "looking for folders" when I click on a folder, but this seems to not happen when I click on a subfolder. Is this the cause they are not showing? they don't show in the subscribe window too. This is folder/subfolder/sub-subfolder, and sub-subfolder does not appear.

The problem is still there with Mozilla 1.2.1 (Windows version, OS is XP prof.). Is there anyone to fix this? Roland.

this problem has dissapeared for me in 1.2 and 1.2.1 Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2.1) Gecko/20021130

We have found that simply closing and opening the treeview for the folder above the missing folders in the mail account list causes the missing folders to appear. (version 1.3a).

*** This bug has been marked as a duplicate of 138759 ***

This is a dupe of bug 138759, please update your votes.

bug 138759 says: Deeply nested IMAP folders aren't seen by Mozilla until parent gets folded and unfolded This is not the case. This bug is about existing IMAP folders that are not shown because I can't subscribe to them. Thanks.