Closed Bug 1319906 Opened 8 years ago Closed 8 years ago

Nightly 64 bit freezes on websites like Facebook/Twitter with e10s enabled

Categories

(Firefox :: Untriaged, defect)

53 Branch
x86
Windows 7
defect
Not set
critical

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: fipsdfr1, Unassigned)

References

Details

(Keywords: hang, Whiteboard: [platform-rel-Facebook][platform-rel-Twitter])

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0 Build ID: 20161123030208 Steps to reproduce: Since version 53 Firefox Nightly 64 bit (E10s) I have the problem on sites like Facebook / Twitter the browser freezes and I can only terminate it via task. These pages are then marked under Chrash. Without E10s i have no problem Test in a new profile, there is then only a Error report like this https://crash-stats.mozilla.com/report/i...1c-512f82161114 In the current Dev version (64bit E10s) this fault does not exist. Actual results:
Can you repost the crash report? The link in Comment 0 cannot be found. You can find your crashes by typing about:crashes in the URL bar.
Flags: needinfo?(fipsdfr1)
Could you give some URLs where the issue is easily reproducible?
Summary: Nightly → Nightly 64 bit freezes on websites like Facebook/Twitter with e10s enabled
One page would be https://www.facebook.com
Severity: normal → critical
Crash Signature: [@ IPCError-browser | ShutDownKill ]
Keywords: hang
OS: Unspecified → Windows 7
Hardware: Unspecified → x86
Abendstern, I have tested this on windows-7 64 bits with 64 bits of the latest nightly. Facebook and twitter pages are responsive to me including the url provided at comment 4. Could you provide about:support information as attachment ? Thanks
I have downloaded the same build and installed on Windows-10 having AMD Radeon HD 8400 / R3 Series. Still I couldn't reproduce it. It seems a regression issue based on the comments. Could you please provide the regression range ? Installation and usage of mozregression too is attached (if needed). Thanks a lot. -- Version: 53.0a1 Build-ID: 20161128030212 Update-Kanal: nightly User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0 Betriebssystem: Windows_NT 10.0 Fenster mit mehreren Prozessen: 1/1 (aktiviert (Standard))
I hope it's right 2016-12-03T18:35:49: INFO : Running mozilla-central build for 2016-11-30 2016-12-03T18:35:59: INFO : Launching c:\users\1\appdata\local\temp\tmpije4ad\firefox\firefox.exe 2016-12-03T18:35:59: INFO : application_buildid: 20161130030206 2016-12-03T18:35:59: INFO : application_changeset: 13736e2db6eb94b02dd28cc88f2943b8109aa374 2016-12-03T18:35:59: INFO : application_display_name: Nightly 2016-12-03T18:35:59: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-12-03T18:35:59: INFO : application_name: Firefox 2016-12-03T18:35:59: INFO : application_remotingname: firefox 2016-12-03T18:35:59: INFO : application_repository: [URL]https://hg.mozilla.org/mozilla-central[/URL] 2016-12-03T18:35:59: INFO : application_vendor: Mozilla 2016-12-03T18:35:59: INFO : application_version: 53.0a1 2016-12-03T18:35:59: INFO : platform_buildid: 20161130030206 2016-12-03T18:35:59: INFO : platform_changeset: 13736e2db6eb94b02dd28cc88f2943b8109aa374 2016-12-03T18:35:59: INFO : platform_repository: [URL]https://hg.mozilla.org/mozilla-central[/URL] 2016-12-03T18:35:59: INFO : platform_version: 53.0a1 2016-12-03T18:36:23: INFO : [GPU 9180] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w64-ntly-000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-03T18:36:44: INFO : [GPU 9180] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w64-ntly-000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-03T18:36:45: INFO : 2016-12-03T18:36:45: INFO : ###!!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv 2016-12-03T18:36:45: INFO :
The range has "good revision", "bad revision" and "push log" strings. Follow the console instructions until you reach on those results. Here is a sample from one of the bugs: https://bugzilla.mozilla.org/show_bug.cgi?id=1321449#c0 Thanks again!
platform-rel: --- → ?
Whiteboard: [platform-rel-Facebook][platform-rel-Twitter]
platform-rel: ? → -
Closing this as incomplete due to inactivity and lack of response from the reporter. If anyone can still reproduce it on latest versions, feel free to reopen the bug and provide more information. Thanks
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
Blocks: shutdownkill
Crash Signature: [@ IPCError-browser | ShutDownKill ]
platform-rel: - → ---
Flags: needinfo?(fipsdfr1)
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Created:
Updated:
Size: