Closed Bug 1352458 Opened 8 years ago Closed 7 years ago

Crash in mozilla::ipc::MessageChannel::SendBuildID | mozilla::dom::ContentChild::Init

Categories

(Core :: DOM: Content Processes, defect, P2)

Unspecified
Windows 10
defect

Tracking

()

RESOLVED WORKSFORME
Tracking Status
firefox-esr52 --- unaffected
firefox55 --- wontfix
firefox56 + wontfix
firefox57 + wontfix

People

(Reporter: mccr8, Unassigned)

References

Details

(Keywords: crash, regression)

Crash Data

This bug was filed from the Socorro interface and is report bp-fdc1ea52-c3e2-4c2b-be2e-ebd6e2170331. ============================================================= There are 101 crashes with this signature. They seem to be happening when we're unable to open the channel to the parent process. I could fail gracefully in this method, but I'm not sure things are in a recoverable state if we can't even open a channel to the ContentParent. About half of them have "Failed to connect GPU process" in their graphics critical error annotation. I don't know if that's unusual or not.
Component: IPC → DOM: Content Processes
(In reply to Andrew McCreight [:mccr8] from comment #0) > There are 101 crashes with this signature. They seem to be happening when > we're unable to open the channel to the parent process. I could fail > gracefully in this method, but I'm not sure things are in a recoverable > state if we can't even open a channel to the ContentParent. ContentChild::Init returns early if Open() fails, so it seems more like we're able to open the channel but then it gets closed. I don't know if that helps.
[Tracking Requested - why for this release]: This may be more common than we're seeing data for, in light of bug 1396728 comment 15. Requesting tracking as a precautionary measure until we better understand how frequent this is.
Jim are you able to tell whether (or how many) reports of this are hitting Windows Error Reporting rather than Firefox's crash reporter?
Flags: needinfo?(jmathies)
This crash seemed to start in 53.0 or 55.0. Over the last 12 months, there were 7 crashes in 53.0a1 and the rest are 55.0 or later. The crash volume in beta builds seems to fluctuate. Some 55.0b and 56.0b beta builds had fewer than a dozen crash reports while others had hundreds. https://crash-stats.mozilla.com/search/?signature=%3Dmozilla%3A%3Aipc%3A%3AMessageChannel%3A%3ASendBuildID%20%7C%20mozilla%3A%3Adom%3A%3AContentChild%3A%3AInit&product=Firefox&date=%3E%3D2016-09-20T18%3A44%3A00.000Z&date=%3C2017-09-19T18%3A44%3A33.000Z&_sort=-date&_facets=signature&_facets=version&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform#facet-version Windows 7 seems to be overrepresented. 80% of the crash reports are from Windows 7, but only about 50% of Windows Firefox users run Windows 7.
I can track this during the 56 cycle, for a bit. If we don't get a big spike in crashes or anyone actively investigating I will wontfix for 56 after next week.
My first thought was anti-virus, but I'm not finding injected modules in most of these crash reports. (In reply to David Major [:dmajor] from comment #3) > Jim are you able to tell whether (or how many) reports of this are hitting > Windows Error Reporting rather than Firefox's crash reporter? I don't see anything related in the crashes we're tracking. See bug 1371286 if you're curious. Will poke a bit more.
Flags: needinfo?(jmathies)
Priority: -- → P2
Crash volume on release 56 is quite low, 18 crashes in the last week. We are still seeing lots of crashes on beta, but for only a few installs (for example, 69 crashes/6 installs on beta 6)
I believe that this was "fixed" on trunk by the patches landed in bug 1333056. This could be uplifted there if desired.
Depends on: 1333056
I nominated the relevant patch for uplift.
This should crash in a different way now.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
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