Closed Bug 1352662 Opened 8 years ago Closed 8 years ago

Crashes with macOS 10.12.4 when accessing the newsgroup folder

Categories

(Thunderbird :: General, defect)

52 Branch
x86_64
macOS
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1158578

People

(Reporter: patrick, Unassigned)

Details

(Keywords: crash)

Crash Data

I have regular crashes with Thunderbird 52.b4 since I upgraded from macOS 10.12.3 to 10.12.4. The crashes happen repeatedly when I click on my newsgroups account (news.gmane.org). Crash reports: bp-1585c27f-bb46-4920-9906-7fc792170401 bp-6117ed1d-d72b-452e-9059-c32822170401
Sorry, but the crash ID bp-6117ed1d-d72b-452e-9059-c32822170401 is the same ID as my crash ID, but it's not my crash.
(In reply to Patrick Brunschwig from comment #1) > Sorry, but the crash ID bp-6117ed1d-d72b-452e-9059-c32822170401 is the same > ID as my crash ID, but it's not my crash. Because the version doesn't match? We can better track your crashes if you put in an email address - even if it is fake :) > The crashes happen repeatedly when I click on my newsgroups account (news.gmane.org). What are your other crash reports?
Flags: needinfo?(patrick)
Keywords: crash
I unfortunately forgot to turn on crash reports earlier. I just had the following crash which strangely resulted in two crash reports: bp-ac7054cf-3831-4a3b-bdcd-2afd22170402 bp-527ce174-5fee-45d9-90ee-1296d2170402 Even though the crash seems to indicate an issue with folder compacting, it always happens when accessing the newsgroup folder.
Patrick... (In reply to Patrick Brunschwig from comment #0) > I have regular crashes with Thunderbird 52.b4 since I upgraded from macOS > 10.12.3 to 10.12.4. > > The crashes happen repeatedly when I click on my newsgroups account (news.gmane.org). > > Crash reports: > bp-1585c27f-bb46-4920-9906-7fc792170401 [@ EMPTY: no crashing thread identified; ERROR_NO_THREAD_LIST ] 52.0b4 (In reply to Patrick Brunschwig from comment #3) > I unfortunately forgot to turn on crash reports earlier. > > I just had the following crash which strangely resulted in two crash reports: > bp-ac7054cf-3831-4a3b-bdcd-2afd22170402 [@ nsImapMockChannel::Close ] 52.0a2 > bp-527ce174-5fee-45d9-90ee-1296d2170402 another [@ EMPTY: no crashing thread identified; ERROR_NO_THREAD_LIST ] 52.0b4 > Even though the crash seems to indicate an issue with folder compacting, it > always happens when accessing the newsgroup folder. Does it happen if you disable automatic compact? > I have regular crashes with Thunderbird 52.b4 since I upgraded from macOS 10.12.3 to 10.12.4. On what date did you update? Not many user crash comments mention newsgroups. Most that do are nsDocShell::EndPageLoad 54.0a1 bp-c58ff0de-1fc5-44b5-98f1-391782170207 which was related to bug 1336802. But it states 52 is unaffected
Crash Signature: [@ EMPTY: no crashing thread identified; ERROR_NO_THREAD_LIST ]
Summary: Crashes with macOS 10.12.4 → Crashes with macOS 10.12.4 when accessing the newsgroup folder
I'm using a MacBook Pro Retina 13", Mid 2014. I have no crashes without automatic compacting of folders.
(In reply to Patrick Brunschwig from comment #5) > I'm using a MacBook Pro Retina 13", Mid 2014. > > I have no crashes without automatic compacting of folders. That would make this a duplicate of bug 1158578. The fix will come in 54.0b1
Status: NEW → RESOLVED
Closed: 8 years ago
Flags: needinfo?(patrick)
Resolution: --- → DUPLICATE
Note that bug 1158578 is *only* about IMAP folders and this bug here seems to be related to news folders. So I would doubt that this bug here is fixed. Please reopen if the crashes persist.
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