Closed
Bug 1359864
Opened 7 years ago
Closed 7 years ago
Firefox 53 looses connection after a while
Categories
(Core :: Networking, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 1360574
People
(Reporter: spinus1, Assigned: u408661)
Details
(Keywords: regression, Whiteboard: [necko-active])
Attachments
(2 files)
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0
Build ID: 20170413192749
Steps to reproduce:
Just navigate with Firefox for some time (about one hour)
I'm using proxy.pac of my Company to connect to Internet
Actual results:
Suddenly network is no more working: to restore it I need to restart Firefox.
Other application are working fine (so I exclude a proxy issue)
Reporter | ||
Comment 1•7 years ago
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||
Just a note: before upgrading to Firefox 53 I've never experienced this issue
Updated•7 years ago
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Comment 2•7 years ago
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We used Firefox ESR 45.x and do have the same problem after an upgrade to 52.1.0.
We also use a proxy.pac File and we did not have this issue before.
After a while of browsing Firefox stops loading pages until it is restarted.
Can you please provide an HTTP log (https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging) during a reproduction for further investigation? Thanks.
Flags: needinfo?(spinus1)
Reporter | ||
Comment 4•7 years ago
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Hello,
today it took me a while to reproduce the issue: I've just discovered that I was able to reproduce it some minutes after having launched a Private Browsing session. So I'm pretty sure that the issue is related to Private Browsing mode, since I usually have a private section opened alongside normal one.
Note: in the logs I've just renamed my company URLs...
Flags: needinfo?(spinus1)
Reporter | ||
Comment 5•7 years ago
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Today I've experienced the issue without any Private Session active, I'm attaching new logs, please let me know if you need additional data to understand the root cause of the issue :)
BR,
Alessio
Alessio - one other question while digging into this. Do you happen to know if your company proxy uses NTLM authentication?
Flags: needinfo?(spinus1)
Reporter | ||
Comment 7•7 years ago
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Hello Nicholas,
my company proxy should use NTLM authentication, but I'm still trying to get a confirmation from IT...is there a way to manually verify which authentication is used? Maybe from Firefox network inspector?
Flags: needinfo?(spinus1)
Here's how you can verify if your proxy uses NTLM:
Go to Developer Tools (F12), change to the Network tab. Force-reload your page (Ctrl-F5). If there is a red 407 line, click it. Look at the response headers. If your proxy uses NTLM there is one that says "Proxy-Authenticate: NTLM".
Reporter | ||
Comment 9•7 years ago
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Thank you for the suggestion, let me paste request and response:
GET /?gws_rd=ssl HTTP/1.1
Host: www.google.it
User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: it-IT,it;q=0.8,en-US;q=0.5,en;q=0.3
Accept-Encoding: gzip, deflate, br
Cookie: NID=102=MLiWmNrF8rYS_V6ScmfUY08yHUsEdvOGLih_bygoC9xThMYZezV4ZDPjyzhg206bfEdac3-hDItOY7WU5YfcJe2e8ZAydp0X-63Z7R3-VgBleA44PKv0ob6yzpVuz4ROp2g35w; CONSENT=YES+IT.it+V8; OGPC=5061821-6:; OGP=-5061821:
DNT: 1
Connection: keep-alive
Upgrade-Insecure-Requests: 1
Pragma: no-cache
Cache-Control: no-cache
HTTP/1.1 407 authenticationrequired
Via: 1.1 10.12.9.174 (McAfee Web Gateway 7.6.1.2.0.21212)
Date: Wed, 03 May 2017 06:53:44 GMT
Content-Type: text/html
Cache-Control: no-cache
Content-Length: 4113
Proxy-Connection: Keep-Alive
Proxy-Authenticate: Negotiate
Basic realm="McAfee Web Gateway"
Following requests contain:
Proxy-Authorization: "Negotiate YIIJwQYGKw..."
Comment 10•7 years ago
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As mentioned above, we do have the same problem.
I hope i can contribute something to find the issue :-).
We use Proxy-Authenticate:"NegotiateNTLM" but i think we use kerberos, too.
Updated•7 years ago
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Assignee: nobody → hurley
Flags: needinfo?(hurley)
Whiteboard: [necko-active]
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Flags: needinfo?(hurley)
Resolution: --- → DUPLICATE
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Description
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