Closed Bug 1376508 Opened 7 years ago Closed 4 years ago

Unified view no longer supports GMail accounts

Categories

(MailNews Core :: Backend, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: hobbs.mj, Unassigned)

References

(Blocks 1 open bug, )

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0 Build ID: 20170608105825 Steps to reproduce: I have multiple Gmail and other email accounts. I noticed that the GMail accounts recently dropped out of the Unified view but could still be seen as sub-accounts to the Unified view. Then the Gmail accounts disappeared completely. Switching to Safe mode showed the Gmail accounts again as sub-accounts to the Unified view, but they were not included in the Unified view. The loss of GMail accounts completely was identifed in bug 1373161 and 1374244. Version 5.2.1 restored the appearance of GMail accounts as sub-accounts to the Unified view, but they were still not shown within the Unified view itself. I deleted the "smart mailboxes" folder and restarted, but it did not help. I don't know if it helps, but this in the Inbox MSF file in that folder and shows no evidence of GMail accounts: <(80=1)(81=0)(82=Inbox)(83=1024)(84=ALL)(87 =imap://***%40msn.com@imap-mail.outlook.com/INBOX|imap://***gmx.de@\ imap.gmx.net/INBOX|imap://***%40***.com@mail.gandi.net/INBOX|imap://***\ ***@***.de/INBOX|imap://***%40***\ ***.com/INBOX)(86=1000)(93=16)(99=1498585068)(89=12) When I talk about a sub-account to the Unified view, I mean when you expand the folder symbol (>) to the left of the INBOX. So my inbox shows having 21 unread messages, while my main GMail account has 266 unread messages. Actual results: The Unified view should show all messages, but only shows messages from non-GMail accounts. Expected results: Unified view should be showing the total of all email accounts registered with Thunderbird.
Okay, sorry not really a bug. Under the "Edit Saved Search Properties for Inbox" all the Gmail accounts had not been re-selected after the 5.2.1 resolution. Just a little time consuming to work through all the folders manually.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
This is not cool. Can we remediate for this issue?
Flags: needinfo?(acelists)
Status: RESOLVED → REOPENED
Component: Untriaged → Backend
Ever confirmed: true
Product: Thunderbird → MailNews Core
Resolution: INVALID → ---
Version: 52 Branch → 52
Blocks: tb-gmailWIP

(In reply to Wayne Mery (:wsmwk) from comment #2)

... Can we remediate for this issue?

Apparently didn't impact many users and I can't imagine this still exists. Changing back to invalid

Status: REOPENED → RESOLVED
Closed: 7 years ago4 years ago
Flags: needinfo?(acelists)
Resolution: --- → INVALID
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