Closed Bug 1383105 Opened 7 years ago Closed 7 years ago

Game freezes in the VR device

Categories

(Core :: WebVR, defect)

All
Windows 10
defect
Not set
normal

Tracking

()

VERIFIED FIXED
Tracking Status
firefox55 --- affected
firefox57 --- verified
firefox58 --- verified

People

(Reporter: ccomorasu, Unassigned)

References

Details

[Affected versions]: Fx 55.0.10 [Affected platforms]: Windows 10 x64 [Steps to reproduce]: 1.Launch Fx and go to https://aframe.io/a-blast/ . 2. Click from the page the VR button to start the demo. 3. Play the game. [Expected result]: The browser assures a smooth play. [Actual result]: The game freezes in the VR device after a short while. [Regression range]: This is not a regression as this feature is new. [Additional notes]: a. The browser displays a smooth image. b. Sometimes before the freeze the VR displays jerky moves. c. Also reproducible with: https://aframe.io/examples/showcase/videosphere/
(In reply to Cristian Comorasu [:CristiComo] from comment #0) > [Affected versions]: > Fx 55.0.10 > > [Affected platforms]: > Windows 10 x64 > > [Steps to reproduce]: > 1.Launch Fx and go to https://aframe.io/a-blast/ . > 2. Click from the page the VR button to start the demo. > 3. Play the game. > > [Expected result]: > The browser assures a smooth play. > > [Actual result]: > The game freezes in the VR device after a short while. > > [Regression range]: > This is not a regression as this feature is new. > > [Additional notes]: > a. The browser displays a smooth image. > b. Sometimes before the freeze the VR displays jerky moves. > c. Also reproducible with: https://aframe.io/examples/showcase/videosphere/ Could you please provide more details? - What headset was being used (ie. Oculus or HTC Vive?) - How long did you wait before it froze? - Did refreshing the page correct it? Thanks!
Flags: needinfo?(cristian.comorasu)
We have uplifted a number of stability fixes to Beta in the past weeks. Please advise if this problem is still occurring.
Hello Kip! I used Oculus Rift, to fix this issue the user must restart the browser. The time until the freeze occurs is not constant, however an average would be 7 minutes. Refreshing the page causes the VR device to remain in a closed status. Are the stability fixes available in Fx 55.0b12? Thank you!
Flags: needinfo?(cristian.comorasu) → needinfo?(kgilbert)
@larsberg mentioned that this may be a WebAudio related leak. IMHO, this should not block WebVR in 55, but should be investigated further.
Flags: needinfo?(kgilbert)
I re-tested using Fx 55.0b13 and the issue is no longer reproducible. Cheers!
Marking as fixed, as per Comment 5.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → FIXED
I re-verified using Fx 57.0b5 and Fx 58.0a1 (build ID: 20171004100049) on Windows 10 x64 and I can confirm this issue is fixed.
Status: RESOLVED → VERIFIED
You need to log in before you can comment on or make changes to this bug.