User Agent: Mozilla/5.0 (Windows NT 10.0; rv:59.0) Gecko/20100101 Firefox/59.0 Build ID: 20171219100203 Steps to reproduce: Go to about:config and set gfx.webrender.enabled to true. Set gfx.webrender.blob-images to true. Actual results: Webrender was not enabled and on the about:support page compositing was shown as "Basic" not "WebRender" Expected results: Webrender should have been enabled and should have been shown in the compositing section on the about:support page

Did you restart the browser after setting the preferences in about:config? Also, what OS are you on?

(In reply to Kartikaya Gupta (email:kats@mozilla.com) from comment #1) > Did you restart the browser after setting the preferences in about:config? > Also, what OS are you on? Yes, I did restart the browser after changing the settings. I also tried enabling layers.acceleration.force-enabled just in case. And I'm on Windows 10.

Can you copy the entire graphics section from about:Support and paste it here? The screenshot says you're on basic so most likely you have acceleration disabled still for some reason. There should be notes in about:support as to why.

Please include the *entire* graphics section. You can copy it as text instead of taking a screenshot, it is much easier.

Graphics Features Compositing Basic Asynchronous Pan/Zoom wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009853) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization WebGL 1 Driver Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_1 ps_4_1) WebGL 1 Driver Version OpenGL ES 2.0 (ANGLE 2.1.0.db3422764a9b) WebGL 1 Driver Extensions GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009853) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization WebGL 2 Driver Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_1 ps_4_1) WebGL 2 Driver Version OpenGL ES 3.0 (ANGLE 2.1.0.db3422764a9b) WebGL 2 Driver Extensions GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D true Off Main Thread Painting Enabled true DirectWrite true (10.0.16299.15) GPU #1 Active Yes Description Intel(R) HD Graphics Vendor ID 0x8086 Device ID 0x0106 Driver Version 9.17.10.4459 Driver Date 5-19-2016 Drivers igdumd32 igd10umd32 igd10umd32 Subsys ID 00000000 RAM Unknown Diagnostics AzureCanvasAccelerated 0 AzureCanvasBackend skia AzureContentBackend skia AzureFallbackCanvasBackend cairo Device Reset failures CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown Decision Log HW_COMPOSITING force_enabled by user: Force-enabled by pref GPU_PROCESS failed by runtime: GPU process disabled after 4 attempts WEBRENDER opt-in by default: WebRender is an opt-in feature available by user: Enabled by pref unavailable by runtime: GPU Process is disabled ADVANCED_LAYERS unavailable by runtime: Advanced-layers requires a D3D11 device Workarounds NO_CONSTANT_BUFFER_OFFSETTING Constant buffer offset binding does not work Failure Log (#0) CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (#7) CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (#8) CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (#9) Error Receive IPC close with reason=AbnormalShutdown (#10) CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (#11) CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (#12) Error GPU process disabled after 4 attempts (#13) CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (#14) CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (#15) Error Receive IPC close with reason=AbnormalShutdown (#16) Error [D3D11] failed to get compositor device. (#17) Error [D3D11] Failed to init compositor with reason: FEATURE_FAILURE_D3D11_NO_DEVICE (#18) Error Compositors might be mixed (5,1) (#19) CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (#20) Error [D3D11] failed to get compositor device. (#21) Error [D3D11] Failed to init compositor with reason: FEATURE_FAILURE_D3D11_NO_DEVICE(In reply to Kartikaya Gupta (email:kats@mozilla.com) from comment #5) > Please include the *entire* graphics section. You can copy it as text > instead of taking a screenshot, it is much easier. (In reply to Kartikaya Gupta (email:kats@mozilla.com) from comment #5) > Please include the *entire* graphics section. You can copy it as text > instead of taking a screenshot, it is much easier. (In reply to Kartikaya Gupta (email:kats@mozilla.com) from comment #5) > Please include the *entire* graphics section. You can copy it as text > instead of taking a screenshot, it is much easier.

Hm, looks like the GPU process is crashing on startup, although it's still not clear to me why. If you have any crash reports in about:crashes that correspond with the time you started the browser, posting the URLs here might help. If one or more of those are for the GPU process crash it might tell us why it crashed.

(In reply to Kartikaya Gupta (email:kats@mozilla.com) from comment #7) > Hm, looks like the GPU process is crashing on startup, although it's still > not clear to me why. If you have any crash reports in about:crashes that > correspond with the time you started the browser, posting the URLs here > might help. If one or more of those are for the GPU process crash it might > tell us why it crashed. I've found that the browser generates these crash reports when I start it. The thing is I didn't have any problems with WebRender before this and could use it so it doesn't seem like my hardware is incompatible or anything. The crash reports are: https://crash-stats.mozilla.com/report/index/dc2e080a-77d6-4b93-98ad-8e3ea0171223 https://crash-stats.mozilla.com/report/index/848c2082-2ceb-4c42-bc64-719320171223 https://crash-stats.mozilla.com/report/index/5d22a8bd-b763-4d5c-8472-fd35d0171223 https://crash-stats.mozilla.com/report/index/89e7b40d-1784-404f-a667-bf22f0171223

Sotaro/nical, can you guys take a look? Startup crash in LockExternalImage ^

(In reply to huzaifaahmed2010 from comment #8) > > https://crash-stats.mozilla.com/report/index/dc2e080a-77d6-4b93-98ad- > 8e3ea0171223 > https://crash-stats.mozilla.com/report/index/848c2082-2ceb-4c42-bc64- > 719320171223 > https://crash-stats.mozilla.com/report/index/5d22a8bd-b763-4d5c-8472- > fd35d0171223 > https://crash-stats.mozilla.com/report/index/89e7b40d-1784-404f-a667- > bf22f0171223 All the above links are not available now :( I saw the following message in Mozilla crash Reports. "Crash reports collected before 12-24 are unavailable. See bug 1427111 for details. (6 days ago)" :huzaifaahmed2010, can you paste a new crash report link again? Thanks!

(In reply to Kartikaya Gupta (away until jan08) (email:kats@mozilla.com) from comment #9) > Sotaro/nical, can you guys take a look? Startup crash in LockExternalImage ^ Bug 1424791 might be related to this bug.

huzaifaahmed2010, can you check if the problem is addressed?

(In reply to Sotaro Ikeda [:sotaro] from comment #12) > huzaifaahmed2010, can you check if the problem is addressed? Yes !! The problem is fixed and I can now use WebRender . Thank you to all the people who helped fix this problem :) And sorry for the late reply, I was out of town for the last couple of days.

Thanks for the confirmation!