Open Bug 1464356 Opened 7 years ago Updated 2 years ago

Intermittent Test Verify TEST-UNEXPECTED-FAIL | browser/components/payments/test/browser/browser_onboarding_wizard.js | Uncaught exception - TypeError: element is null

Categories

(Firefox :: WebPayments UI, defect)

Product:
Firefox
Component:
WebPayments UI
Type:
defect

Tracking

()

People

(Reporter: intermittent-bug-filer, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: intermittent-failure)

Filed by: btara [at] mozilla.com https://treeherder.mozilla.org/logviewer.html#?job_id=179984768&repo=mozilla-central https://queue.taskcluster.net/v1/task/BKrqY6BLQPaRbBrseLYvCQ/runs/0/artifacts/public/logs/live_backing.log 11:32:28 INFO - 53 INFO TEST-START | browser/components/payments/test/browser/browser_payments_onboarding_wizard.js 11:32:29 INFO - TEST-INFO | started process screenshot 11:32:29 INFO - TEST-INFO | screenshot: exit 0 11:32:29 INFO - Buffered messages logged at 11:32:28 11:32:29 INFO - 54 INFO Entering test bound setup_head 11:32:29 INFO - 55 INFO Leaving test bound setup_head 11:32:29 INFO - 56 INFO Entering test bound test_onboarding_wizard_without_saved_addresses_and_saved_cards 11:32:29 INFO - 57 INFO Console message: [JavaScript Warning: "Use of nsIFile in content process is deprecated." {file: "resource://gre/modules/FileUtils.jsm" line: 170}] 11:32:29 INFO - 58 INFO Console message: [JavaScript Warning: "Use of nsIFile in content process is deprecated." {file: "resource://gre/modules/FileUtils.jsm" line: 170}] 11:32:29 INFO - 59 INFO Opening the payment dialog 11:32:29 INFO - 60 INFO waitForMessageFromWidget: paymentDialogReady 11:32:29 INFO - 61 INFO Console message: [JavaScript Warning: "Use of nsIFile in content process is deprecated." {file: "resource://gre/modules/FileUtils.jsm" line: 170}] 11:32:29 INFO - Buffered messages logged at 11:32:29 11:32:29 INFO - 62 INFO Got paymentDialogReady from widget 11:32:29 INFO - 63 INFO TEST-PASS | browser/components/payments/test/browser/browser_payments_onboarding_wizard.js | Got payment widget - 11:32:29 INFO - 64 INFO TEST-PASS | browser/components/payments/test/browser/browser_payments_onboarding_wizard.js | requestId should be defined - 11:32:29 INFO - 65 INFO TEST-PASS | browser/components/payments/test/browser/browser_payments_onboarding_wizard.js | dialog should not be closed - 11:32:29 INFO - 66 INFO TEST-PASS | browser/components/payments/test/browser/browser_payments_onboarding_wizard.js | Got payment frame - 11:32:29 INFO - 67 INFO dialog ready 11:32:29 INFO - 68 INFO Checking if the address page has been rendered 11:32:29 INFO - Buffered messages finished 11:32:29 ERROR - 69 INFO TEST-UNEXPECTED-FAIL | browser/components/payments/test/browser/browser_payments_onboarding_wizard.js | Uncaught exception - TypeError: element is null 11:32:29 INFO - 70 INFO Leaving test bound test_onboarding_wizard_without_saved_addresses_and_saved_cards 11:32:29 INFO - 71 INFO Entering test bound test_onboarding_wizard_with_saved_addresses_and_saved_cards 11:32:29 INFO - 72 INFO Opening the payment dialog 11:32:29 INFO - 73 INFO waitForMessageFromWidget: paymentDialogReady 11:37:27 INFO - 74 INFO Console message: [JavaScript Error: "getScreenshot(https://example.com/browser/browser/components/payments/test/browser/blank_page.html) failed: Win error 2 during operation open on file C:\Users\task_1527160879\AppData\Local\Temp\tmptb5r8a.mozrunner\thumbnails\23a65823d2f0325aa4046db136c8beb6.png (The system cannot find the file specified. 11:37:27 INFO - )" {file: "resource://activity-stream/lib/Screenshots.jsm" line: 76}] 11:37:27 INFO - getScreenshotForURL@resource://activity-stream/lib/Screenshots.jsm:76:7 11:37:27 INFO - async*maybeCacheScreenshot@resource://activity-stream/lib/Screenshots.jsm:130:32 11:37:27 INFO - async*_fetchScreenshot@resource://activity-stream/lib/TopSitesFeed.jsm:231:11 11:37:27 INFO - async*_fetchIcon@resource://activity-stream/lib/TopSitesFeed.jsm:219:11 11:37:27 INFO - async*getLinksWithDefaults@resource://activity-stream/lib/TopSitesFeed.jsm:158:11 11:37:27 INFO - async*refresh@resource://activity-stream/lib/TopSitesFeed.jsm:180:25 11:37:27 INFO - async*onAction@resource://activity-stream/lib/TopSitesFeed.jsm:393:9 11:37:27 INFO - _middleware/</<@resource://activity-stream/lib/Store.jsm:51:11 11:37:27 INFO - Store/this[method]@resource://activity-stream/lib/Store.jsm:29:55 11:37:27 INFO - init/this.intervalId<@resource://activity-stream/lib/SystemTickFeed.jsm:18:41 11:37:27 INFO - notify@resource://gre/modules/Timer.jsm:44:7 11:37:27 INFO - showPayment@jar:file:///Z:/task_1527160879/build/application/firefox/browser/omni.ja!/components/paymentUIService.js:49:5 11:42:56 INFO - GECKO(4236) | 1527162176864 addons.xpi-utils WARN Add-on workerbootstrap-test@mozilla.org is not compatible with application version. 11:42:56 INFO - 75 INFO Console message: 1527162176864 addons.xpi-utils WARN Add-on workerbootstrap-test@mozilla.org is not compatible with application version. 11:47:26 INFO - JavaScript error: jar:file:///Z:/task_1527160879/build/application/firefox/omni.ja!/components/nsPlacesExpiration.js, line 805: TypeError: this._db is undefined 11:49:06 INFO - Buffered messages finished 11:49:06 WARNING - TEST-UNEXPECTED-TIMEOUT | browser/components/payments/test/browser/browser_payments_onboarding_wizard.js | application timed out after 370 seconds with no output 11:49:06 INFO - 76 ERROR Force-terminating active process(es). 11:49:06 INFO - Determining child pids from psutil... 11:49:06 INFO - [908, 3764, 5748, 1568, 1912] 11:49:06 INFO - ==> process 4236 launched child process 908 ("Z:\task_1527160879\build\application\firefox\firefox.exe" -contentproc --channel="4236.0.544738689\2014407962" -childID 1 -isForBrowser -prefsHandle 1060 -prefsLen 16370 -schedulerPrefs 0001,2 -parentBuildID 20180524093705 -greomni "Z:\task_1527160879\build\application\firefox\omni.ja" -appomni "Z:\task_1527160879\build\application\firefox\browser\omni.ja" -appdir "Z:\task_1527160879\build\application\firefox\browser" - 4236 "\\.\pipe\gecko-crash-server-pipe.4236" 1832 tab) 11:49:06 INFO - ==> process 4236 launched child process 1568 ("Z:\task_1527160879\build\application\firefox\firefox.exe" -contentproc --channel="4236.6.1838764251\1794288954" -childID 2 -isForBrowser -prefsHandle 2100 -prefsLen 16370 -schedulerPrefs 0001,2 -parentBuildID 20180524093705 -greomni "Z:\task_1527160879\build\application\firefox\omni.ja" -appomni "Z:\task_1527160879\build\application\firefox\browser\omni.ja" -appdir "Z:\task_1527160879\build\application\firefox\browser" - 4236 "\\.\pipe\gecko-crash-server-pipe.4236" 2104 tab) 11:49:06 INFO - ==> process 4236 launched child process 3764 ("Z:\task_1527160879\build\application\firefox\firefox.exe" -contentproc --channel="4236.12.534539336\245388047" -childID 3 -isForBrowser -prefsHandle 2336 -prefsLen 17680 -schedulerPrefs 0001,2 -parentBuildID 20180524093705 -greomni "Z:\task_1527160879\build\application\firefox\omni.ja" -appomni "Z:\task_1527160879\build\application\firefox\browser\omni.ja" -appdir "Z:\task_1527160879\build\application\firefox\browser" - 4236 "\\.\pipe\gecko-crash-server-pipe.4236" 2352 tab) 11:49:06 INFO - ==> process 4236 launched child process 1912 ("Z:\task_1527160879\build\application\firefox\firefox.exe" -contentproc --channel="4236.18.212075190\698085714" -childID 4 -isForBrowser -prefsHandle 2920 -prefsLen 22123 -schedulerPrefs 0001,2 -parentBuildID 20180524093705 -greomni "Z:\task_1527160879\build\application\firefox\omni.ja" -appomni "Z:\task_1527160879\build\application\firefox\browser\omni.ja" -appdir "Z:\task_1527160879\build\application\firefox\browser" - 4236 "\\.\pipe\gecko-crash-server-pipe.4236" 2952 tab) 11:49:06 INFO - ==> process 4236 launched child process 5748 ("Z:\task_1527160879\build\application\firefox\firefox.exe" -contentproc --channel="4236.24.1560634564\781770889" -childID 5 -isForBrowser -prefsHandle 3232 -prefsLen 22123 -schedulerPrefs 0001,2 -parentBuildID 20180524093705 -greomni "Z:\task_1527160879\build\application\firefox\omni.ja" -appomni "Z:\task_1527160879\build\application\firefox\browser\omni.ja" -appdir "Z:\task_1527160879\build\application\firefox\browser" - 4236 "\\.\pipe\gecko-crash-server-pipe.4236" 3184 tab) 11:49:06 INFO - Found child pids: set([1568, 3764, 5748, 908, 1912]) 11:49:06 INFO - Killing process: 1568 11:49:06 INFO - Not taking screenshot here: see the one that was previously logged 11:49:07 INFO - mozcrash kill_pid(): wait failed (-1) terminating pid 1568: error 5 11:49:07 INFO - Killing process: 3764 11:49:07 INFO - Not taking screenshot here: see the one that was previously logged 11:49:07 INFO - mozcrash kill_pid(): wait failed (-1) terminating pid 3764: error 5 11:49:07 INFO - Killing process: 5748 11:49:07 INFO - Not taking screenshot here: see the one that was previously logged 11:49:07 INFO - mozcrash kill_pid(): wait failed (-1) terminating pid 5748: error 5 11:49:07 INFO - Killing process: 908 11:49:07 INFO - Not taking screenshot here: see the one that was previously logged 11:49:07 INFO - mozcrash kill_pid(): wait failed (-1) terminating pid 908: error 5 11:49:07 INFO - Killing process: 1912 11:49:07 INFO - Not taking screenshot here: see the one that was previously logged 11:49:07 INFO - mozcrash kill_pid(): wait failed (-1) terminating pid 1912: error 5 11:49:07 INFO - psutil found pid 1568 dead 11:49:07 INFO - psutil found pid 5748 dead 11:49:07 INFO - psutil found pid 3764 dead 11:49:07 INFO - psutil found pid 908 dead 11:49:07 INFO - psutil found pid 1912 dead 11:49:07 INFO - Killing process: 4236 11:49:07 INFO - Not taking screenshot here: see the one that was previously logged 11:49:07 INFO - mozcrash kill_pid(): wait failed (-1) terminating pid 4236: error 5 11:49:07 INFO - psutil found pid 4236 dead 11:49:07 INFO - TEST-INFO | Main app process: exit 1 11:49:07 INFO - Buffered messages finished 11:49:07 ERROR - 77 ERROR TEST-UNEXPECTED-FAIL | browser/components/payments/test/browser/browser_payments_onboarding_wizard.js | application terminated with exit code 1 11:49:07 INFO - runtests.py | Application ran for: 0:16:41.348000 11:49:07 INFO - zombiecheck | Reading PID log: c:\users\task_1527160879\appdata\local\temp\tmpizogqopidlog 11:49:07 INFO - ==> process 4236 launched child process 908 ("Z:\task_1527160879\build\application\firefox\firefox.exe" -contentproc --channel="4236.0.544738689\2014407962" -childID 1 -isForBrowser -prefsHandle 1060 -prefsLen 16370 -schedulerPrefs 0001,2 -parentBuildID 20180524093705 -greomni "Z:\task_1527160879\build\application\firefox\omni.ja" -appomni "Z:\task_1527160879\build\application\firefox\browser\omni.ja" -appdir "Z:\task_1527160879\build\application\firefox\browser" - 4236 "\\.\pipe\gecko-crash-server-pipe.4236" 1832 tab) 11:49:07 INFO - ==> process 4236 launched child process 1568 ("Z:\task_1527160879\build\application\firefox\firefox.exe" -contentproc --channel="4236.6.1838764251\1794288954" -childID 2 -isForBrowser -prefsHandle 2100 -prefsLen 16370 -schedulerPrefs 0001,2 -parentBuildID 20180524093705 -greomni "Z:\task_1527160879\build\application\firefox\omni.ja" -appomni "Z:\task_1527160879\build\application\firefox\browser\omni.ja" -appdir "Z:\task_1527160879\build\application\firefox\browser" - 4236 "\\.\pipe\gecko-crash-server-pipe.4236" 2104 tab) 11:49:07 INFO - ==> process 4236 launched child process 3764 ("Z:\task_1527160879\build\application\firefox\firefox.exe" -contentproc --channel="4236.12.534539336\245388047" -childID 3 -isForBrowser -prefsHandle 2336 -prefsLen 17680 -schedulerPrefs 0001,2 -parentBuildID 20180524093705 -greomni "Z:\task_1527160879\build\application\firefox\omni.ja" -appomni "Z:\task_1527160879\build\application\firefox\browser\omni.ja" -appdir "Z:\task_1527160879\build\application\firefox\browser" - 4236 "\\.\pipe\gecko-crash-server-pipe.4236" 2352 tab) 11:49:07 INFO - ==> process 4236 launched child process 1912 ("Z:\task_1527160879\build\application\firefox\firefox.exe" -contentproc --channel="4236.18.212075190\698085714" -childID 4 -isForBrowser -prefsHandle 2920 -prefsLen 22123 -schedulerPrefs 0001,2 -parentBuildID 20180524093705 -greomni "Z:\task_1527160879\build\application\firefox\omni.ja" -appomni "Z:\task_1527160879\build\application\firefox\browser\omni.ja" -appdir "Z:\task_1527160879\build\application\firefox\browser" - 4236 "\\.\pipe\gecko-crash-server-pipe.4236" 2952 tab) 11:49:07 INFO - ==> process 4236 launched child process 5748 ("Z:\task_1527160879\build\application\firefox\firefox.exe" -contentproc --channel="4236.24.1560634564\781770889" -childID 5 -isForBrowser -prefsHandle 3232 -prefsLen 22123 -schedulerPrefs 0001,2 -parentBuildID 20180524093705 -greomni "Z:\task_1527160879\build\application\firefox\omni.ja" -appomni "Z:\task_1527160879\build\application\firefox\browser\omni.ja" -appdir "Z:\task_1527160879\build\application\firefox\browser" - 4236 "\\.\pipe\gecko-crash-server-pipe.4236" 3184 tab) 11:49:07 INFO - zombiecheck | Checking for orphan process with PID: 1568 11:49:07 INFO - zombiecheck | Checking for orphan process with PID: 3764 11:49:07 INFO - zombiecheck | Checking for orphan process with PID: 5748 11:49:07 INFO - zombiecheck | Checking for orphan process with PID: 908 11:49:07 INFO - zombiecheck | Checking for orphan process with PID: 1912 11:49:07 INFO - mozcrash Downloading symbols from: https://queue.taskcluster.net/v1/task/I8PtZuiRRwG7hFig0Tzb0w/artifacts/public/build/target.crashreporter-symbols.zip 11:49:12 INFO - mozcrash Copy/paste: Z:\task_1527160879\build\win32-minidump_stackwalk.exe c:\users\task_1527160879\appdata\local\temp\tmptb5r8a.mozrunner\minidumps\030932e1-f211-4db2-9968-60f2d2276039.dmp c:\users\task_1527160879\appdata\local\temp\tmp9iirsl 11:49:25 INFO - mozcrash Saved minidump as Z:\task_1527160879\build\blobber_upload_dir\030932e1-f211-4db2-9968-60f2d2276039.dmp 11:49:25 WARNING - PROCESS-CRASH | browser/components/payments/test/browser/browser_payments_onboarding_wizard.js | application crashed [None] 11:49:25 INFO - Crash dump filename: c:\users\task_1527160879\appdata\local\temp\tmptb5r8a.mozrunner\minidumps\030932e1-f211-4db2-9968-60f2d2276039.dmp 11:49:25 INFO - Operating system: Windows NT 11:49:25 INFO - 6.1.7601 Service Pack 1 11:49:25 INFO - CPU: x86 11:49:25 INFO - GenuineIntel family 6 model 63 stepping 2 11:49:25 INFO - 8 CPUs 11:49:25 INFO - GPU: UNKNOWN 11:49:25 INFO - No crash 11:49:25 INFO - Process uptime: 1001 seconds 11:49:25 INFO - Thread 0 11:49:25 INFO - 0 ntdll.dll!KiFastSystemCallRet + 0x0 11:49:25 INFO - eip = 0x776a70b4 esp = 0x002ead7c ebp = 0x002ead94 ebx = 0x0d91b101 11:49:25 INFO - esi = 0x008072e0 edi = 0x008072e0 eax = 0x002eb098 ecx = 0x0a808594 11:49:25 INFO - edx = 0x00000030 efl = 0x00000246 11:49:25 INFO - Found by: given as instruction pointer in context 11:49:25 INFO - 1 ntdll.dll!ZwQueryPerformanceCounter + 0xc 11:49:25 INFO - eip = 0x776a6164 esp = 0x002ead80 ebp = 0x002ead94 11:49:25 INFO - Found by: call frame info 11:49:25 INFO - 2 ntdll.dll!MD4Transform + 0xa095 11:49:25 INFO - eip = 0x776e6ed5 esp = 0x002ead84 ebp = 0x002ead94 11:49:25 INFO - Found by: call frame info 11:49:25 INFO - 3 mozglue.dll!static unsigned __int64 mozilla::PerformanceCounter() [TimeStamp_windows.cpp:c411ccb6bb4a46265eaffc89f9bf897e469197d0 : 169 + 0xa] 11:49:25 INFO - eip = 0x68c9e436 esp = 0x002ead9c ebp = 0x002eadb0 11:49:25 INFO - Found by: call frame info 11:49:25 INFO - 4 mozglue.dll!mozilla::TimeStamp::Now(bool) [TimeStamp_windows.cpp:c411ccb6bb4a46265eaffc89f9bf897e469197d0 : 530 + 0x5] 11:49:25 INFO - eip = 0x68c9e3cf esp = 0x002eadb8 ebp = 0x002eade4 11:49:25 INFO - Found by: call frame info 11:49:25 INFO - 5 xul.dll!TimerThread::AddTimerInternal(nsTimerImpl *) [TimerThread.cpp:c411ccb6bb4a46265eaffc89f9bf897e469197d0 : 682 + 0xc] 11:49:25 INFO - eip = 0x584e819d esp = 0x002eadec ebp = 0x002eae18 11:49:25 INFO - Found by: call frame info 11:49:25 INFO - 6 xul.dll!TimerThread::AddTimer(nsTimerImpl *) [TimerThread.cpp:c411ccb6bb4a46265eaffc89f9bf897e469197d0 : 567 + 0xb] 11:49:25 INFO - eip = 0x584e813b esp = 0x002eae20 ebp = 0x002eae30 11:49:25 INFO - Found by: call frame info 11:49:25 INFO - 7 xul.dll!nsTimerImpl::InitCommon(mozilla::BaseTimeDuration<mozilla::TimeDurationValueCalculator> const &,unsigned int,nsTimerImpl::Callback &&) [nsTimerImpl.cpp:c411ccb6bb4a46265eaffc89f9bf897e469197d0 : 416 + 0x11] 11:49:25 INFO - eip = 0x584f0878 esp = 0x002eae38 ebp = 0x002eae7c 11:49:25 INFO - Found by: call frame info 11:49:25 INFO - 8 xul.dll!nsTimerImpl::InitHighResolutionWithCallback(nsITimerCallback *,mozilla::BaseTimeDuration<mozilla::TimeDurationValueCalculator> const &,unsigned int) [nsTimerImpl.cpp:c411ccb6bb4a46265eaffc89f9bf897e469197d0 : 487 + 0x11] 11:49:25 INFO - eip = 0x584f0944 esp = 0x002eae84 ebp = 0x002eaeb0 11:49:25 INFO - Found by: call frame info 11:49:25 INFO - 9 xul.dll!nsTimerImpl::InitWithCallback(nsITimerCallback *,unsigned int,unsigned int) [nsTimerImpl.cpp:c411ccb6bb4a46265eaffc89f9bf897e469197d0 : 467 + 0x3b] 11:49:25 INFO - eip = 0x584f09d0 esp = 0x002eaeb8 ebp = 0x002eaed0 11:49:25 INFO - Found by: call frame info 11:49:25 INFO - 10 xul.dll!nsTimer::InitWithCallback(nsITimerCallback *,unsigned int,unsigned int) [nsTimerImpl.h:c411ccb6bb4a46265eaffc89f9bf897e469197d0 : 230 + 0x22] 11:49:25 INFO - eip = 0x584f098c esp = 0x002eaed8 ebp = 0x002eaee4 11:49:25 INFO - Found by: call frame info
Whiteboard: [webpayments] [triage]
Blocks: 1427935
Priority: P5 → P3
Whiteboard: [webpayments] [triage] → [webpayments-reserve]
We are trying to build a tool to automatically classify intermittent failures, which would provide a starting point for fixing the bug, reducing the manual work for the developers. We are collecting some feedback on the results, to see if they’re good enough and where we need to improve. For this bug, the tool says that the intermittent failure is most likely a: Concurrency Issue: This includes tests in which failures occur due to thread management issues (different threads or their outcomes depending on an implicit ordering), race conditions and/or deadlocks, and issues related to an asynchronous waits (e.g. a process trying to access an external resource or continuing before the external resource is available). Once you’re done investigating and/or fixing the bug, could you tell me: - Did the tool correctly recognize the type of intermittent failure? - Did the information from the tool help your analysis, the bug fixing process, or anything in the process? (please also let us know how the tool was useful and/or what would improve the tool's usefulness for you)
Priority: P3 → --
Whiteboard: [webpayments-reserve]
Summary: Intermittent Test Verify TEST-UNEXPECTED-FAIL | browser/components/payments/test/browser/browser_payments_onboarding_wizard.js | Uncaught exception - TypeError: element is null → Intermittent Test Verify TEST-UNEXPECTED-FAIL | browser/components/payments/test/browser/browser_onboarding_wizard.js | Uncaught exception - TypeError: element is null

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Severity: normal → S3
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