Closed Bug 1475529 Opened 6 years ago Closed 5 years ago

Unable to sign in/register account on www.harley-davidson.com while Tracking Protection strict is enabled

Categories

(Web Compatibility :: Desktop, defect, P5)

Firefox 62
x86_64
Windows 10
defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: oanaarbuzov, Unassigned)

References

(Blocks 1 open bug, )

Details

(Whiteboard: tp-content)

User Story

gigya.com

Attachments

(2 files)

Attached file AffectedArea.txt (deleted) —
[Environment:] Browser / Version: Firefox Nightly 62.0a1 (2018-07-11) Operating System: Windows 10 Pro [Steps to Reproduce:] 1. Navigate to https://www.harley-davidson.com/shop/mens-motorcycle-clothes 2. Click the “Sign in” button. 3. Select “Sign in” option. 4. Observe behavior. [Expected Behavior:] The “Login” overlay is displayed. [Actual Behavior:] Nothing happens, the “Login” overlay is not displayed. [Note:] 1. Reproducible also for “Register” option. 2. Not reproducible with Tracking Protection basic.
Looking at the devtools console, here are the blocked resources: The resource at “https://se.monetate.net/js/2/a-2535297b/p/harley-davidson.com/entry.js” was blocked because tracking protection is enabled.[Learn More] mens-motorcycle-clothes The resource at “https://tags.bkrtx.com/js/bk-coretag.js” was blocked because tracking protection is enabled.[Learn More] mens-motorcycle-clothes The resource at “https://libs.coremetrics.com/eluminate.js” was blocked because tracking protection is enabled.[Learn More] mens-motorcycle-clothes The resource at “https://assets.adobedtm.com/dea66dda64873ee103a825b11f01324924689d32/satelliteLib-9796eb96024c431db5e76b60fcd5b1b62f5eaf07.js” was blocked because tracking protection is enabled.[Learn More] mens-motorcycle-clothes The resource at “https://s.go-mpulse.net/boomerang/7KGT2-WV6WZ-J2T9H-7NEA3-52XMC” was blocked because tracking protection is enabled.[Learn More] mens-motorcycle-clothes The resource at “https://www.google-analytics.com/analytics.js” was blocked because tracking protection is enabled.[Learn More] mens-motorcycle-clothes The resource at “https://cdns.gigya.com/js/gigya.js?apikey=3_Gqzd0zsUdMuS9EkGrPWmFOM3hIuPd3-BK9O7b40IWZO9bkh_-I1E11vDJQFU3nOt&lang=en&_=1531414472232” was blocked because tracking protection is enabled.[Learn More] mens-motorcycle-clothes The resource at “https://bs.serving-sys.com/BurstingPipe/ActivityServer.bs?cn=as&ActivityID=309687&rnd=570101.2909753271” was blocked because tracking protection is enabled.[Learn More] So there were domains to test: - se.monetate.net - tags.bkrtx.com - libs.coremetrics.com - assets.adobedtm.com - tags.bkrtx.com - s.go-mpulse.net - www.google-analytics.com - cdns.gigya.com - bs.serving-sys.com I opened the URL in a fresh browser profile (Firefox Nightly 63, uMatrix installed, normal mode), loaded the page and tried to sign in/create account. I disabled the Spoof Referrer option in uMatrix and then whitelisted different combination of the domains. In the end I whitelisted: - gigya.com (including all the linked domains and frames cdns.gigya.com) and the "Log in" overlay was displayed was displayed. So in conclusion: - gigya.com – Content = [tp-content] François could you confirm my findings?
Flags: needinfo?(francois)
Attached image uMatrixWhitelistedDomain.png (deleted) —
Added uMatrix results.
Summary: Unable to sign in/register account while Tracking Protection strict is enabled → Unable to sign in/register account on www.harley-davidson.com while Tracking Protection strict is enabled
That looks great Oana, thanks! As a minor point, I'd suggest putting just "gigya.com" in the user story field (instead of "cdns.gigya.com") since that's what's in the Disconnect list: https://github.com/mozilla-services/shavar-prod-lists/blob/f16248d7f33367bb3c48d72fb32fdb239dbe0c8e/disconnect-blacklist.json#L6677
User Story: (updated)
Flags: needinfo?(francois)
Priority: -- → P5
Product: Tech Evangelism → Web Compatibility

I'm able to create an account and/or log in while using strict mode on the most recent nightly build, so this ought to be fixed now.

Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → WORKSFORME
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