Closed Bug 1568248 Opened 5 years ago Closed 5 years ago

Firefox not clearing history

Categories

(Toolkit :: Data Sanitization, defect, P3)

68 Branch
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: aeonblade, Unassigned)

References

(Blocks 1 open bug)

Details

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(1 file)

Attached file My about:support details (deleted) —

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:68.0) Gecko/20100101 Firefox/68.0

Steps to reproduce:

Recently "Reset" my PC while keeping my personal files. Windows 10 64 bit. After the process was finished and I got Firefox running again. Put the settings back as they were to delete my history on closing Firefox.

Actual results:

History isn't deleting whatsoever. No matter on exiting Firefox or going into the settings to clear it manually nothing happens.

Expected results:

My history should be getting deleted either on closing Firefox or when going into the settings and doing it manually.

Component: Untriaged → Data Sanitization
Product: Firefox → Toolkit
Blocks: 1550317
Priority: -- → P3

It looks like something is interrupting sanitization before it goes through all the steps, maybe awaiting forever.
We should really add more logging to debug these cases, we have a few log calls, but not enough, how do we find where the system is blocked, without a crash report (that at least has progression)?

When you say history, do you mean browsing history?
Could you please go to about:support and run Places Database Integrity there? Does it report back any errors once done?

Flags: needinfo?(aeonblade)
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(aeonblade)
Resolution: --- → INCOMPLETE
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