Leaving Twitter open degrades performance of entire browser and causes shutdown hang
Categories
(Core :: Performance, defect, P3)
Tracking
()
People
(Reporter: kael, Unassigned)
References
Details
This has been happening for a while and is probably caused by Twitter shipping broken JS again, but the way Firefox responds to it is super sub-optimal.
After leaving Twitter open for a short while, the entire browser starts to perform poorly (but especially the Twitter tab) - we're talking multiple-second hangs at random where no repaints happen and no mouse events are dispatched. The entire content process hosting Twitter seems to be cursed at this point and neither shift-refreshing the Twitter tab or closing it will recover. Any other tabs opening in that process perform really badly too (I opened a bugzilla tab and got to watch link hovers be delayed by multiple seconds.
After this happens, Firefox hangs at shutdown and the process has to be terminated.
I haven't been able to spot the problem in the profiler. It doesn't seem like GC or CC and about:memory isn't showing significant memory usage in the process, though I suppose it could be some sort of resource leak that isn't obvious.
I don't know what category this goes in since it's not clear whether it's JS, GC, etc.
Reporter | ||
Comment 1•5 years ago
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||
Looking at the two process termination crashes in about:crashes (which I submitted) the only threads I see that aren't parked waiting on objects/timers/etc seem to be webrender/compositor related. I'm not sure this is meaningful though.
https://crash-stats.mozilla.org/report/index/8b398bab-9aef-4000-bca9-d20ca0190911
https://crash-stats.mozilla.org/report/index/f252bf16-a470-4bf5-8d21-fb94e0190911
Since Twitter is historically a dom/layers/layout/rasterization nightmare maybe that's the problem. I have WebRender turned on.
Application Basics
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Build ID: 20190909162732
Update Channel: aurora
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OS: Windows_NT 10.0
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Multiprocess Windows: 3/3 Enabled by default
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Enterprise Policies: Inactive
Google Location Service Key: Found
Google Safebrowsing Key: Found
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Crash Reports for the Last 3 Days
Report ID: bp-8b398bab-9aef-4000-bca9-d20ca0190911
Submitted: 3 minutes ago
Report ID: bp-f252bf16-a470-4bf5-8d21-fb94e0190911
Submitted: 3 minutes ago
Report ID: bp-ad5b8893-3738-43c8-a19f-04e9e0190911
Submitted: 3 minutes ago
Report ID: bp-34e24be1-4482-485a-bd98-861920190911
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Type: Windows Defender Antivirus
Type:
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storage.vacuum.last.index: 1
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ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
snip
Updated•5 years ago
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Reporter | ||
Comment 2•5 years ago
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Is there any data I can provide to help troubleshoot this? I have to restart FF every hour or so because of it
Comment 3•5 years ago
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(In reply to K. Gadd (:kael) from comment #2)
Is there any data I can provide to help troubleshoot this? I have to restart FF every hour or so because of it
Could you grab us a profile? That will allow us to see what the browser is doing when this is happening.
There's instructions on how to do this here:
https://developer.mozilla.org/en-US/docs/Mozilla/Performance/Reporting_a_Performance_Problem
Thanks!
Reporter | ||
Comment 4•5 years ago
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Which categories should I profile?
Comment 5•5 years ago
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The Firefox profiler will sample everything, just do not filter out important information when you share the result: https://profiler.firefox.com/
Best to enable the profiler when you notice performance issue on Twitter, leave it running for ~20 seconds then capture the results, then share a URL to the results here.
Updated•5 years ago
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Reporter | ||
Comment 6•5 years ago
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Firefox Profiler
Grabbing the profile from the Gecko Profiler Addon...
We were unable to connect to the Gecko profiler add-on within thirty seconds. This might be because the profile is big or your machine is slower than usual. Still waiting...
Reporter | ||
Comment 7•5 years ago
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In case it's helpful, the most recent messages from browser console:
[Exception... "Favicon at "https://files.slack.com/favicon.ico" failed to load: Not Found." nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 236" data: no] FaviconLoader.jsm:236:22
TypeError: Argument 1 of PrecompiledScript.executeInGlobal is not an object. ExtensionContent.jsm:567:25
Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.
TypeError: browser is null
BrowserElementParent.jsm:81:21
NS_ERROR_UNEXPECTED:
Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.
Key event not available on some keyboard layouts: key=“i” modifiers=“accel,alt,shift” id=“key_browserToolbox” browser.xhtml
Content Security Policy: Ignoring “'unsafe-inline'” within script-src or style-src: nonce-source or hash-source specified
Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.
Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.
Unchecked lastError value: Error: An unexpected error occurred vapi-background.js:339
Unchecked lastError value: Error: An unexpected error occurred vapi-background.js:339
<anonymous> moz-extension://d48fcb86-23c0-4c55-856c-7db6b4c5f33a/js/vapi-background.js:339
Content Security Policy: Ignoring “'unsafe-inline'” within script-src or style-src: nonce-source or hash-source specified
At the point I captured this profile the twitter tab was using 1.5gb of memory.
Comment 8•5 years ago
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(In reply to Katelyn Gadd (:kael) from comment #7)
In case it's helpful, the most recent messages from browser console:
[Exception... "Favicon at "https://files.slack.com/favicon.ico" failed to load: Not Found." nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 236" data: no] FaviconLoader.jsm:236:22
TypeError: Argument 1 of PrecompiledScript.executeInGlobal is not an object. ExtensionContent.jsm:567:25
Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.
TypeError: browser is null
BrowserElementParent.jsm:81:21
NS_ERROR_UNEXPECTED:
Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.
Key event not available on some keyboard layouts: key=“i” modifiers=“accel,alt,shift” id=“key_browserToolbox” browser.xhtml
Content Security Policy: Ignoring “'unsafe-inline'” within script-src or style-src: nonce-source or hash-source specified
Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.
Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.
Unchecked lastError value: Error: An unexpected error occurred vapi-background.js:339
Unchecked lastError value: Error: An unexpected error occurred vapi-background.js:339
<anonymous> moz-extension://d48fcb86-23c0-4c55-856c-7db6b4c5f33a/js/vapi-background.js:339
Content Security Policy: Ignoring “'unsafe-inline'” within script-src or style-src: nonce-source or hash-source specified
At the point I captured this profile the twitter tab was using 1.5gb of memory.
Did you ever succeed at grabbing an actual profile?
Reporter | ||
Comment 9•5 years ago
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I'll try again, but this only degrades once the tab memory usage is severe and that seems to be breaking the profiler.
Reporter | ||
Comment 10•5 years ago
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This is the longest profile I've managed to catch successfully. I feel like the contents aren't very surprising, but maybe it's more interesting than meets the eye (executive summary: a billion years spent in GC and layout)
Comment 11•5 years ago
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I agree with your assessment. Unsure what to do about it.
Comment 12•5 years ago
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The profile in comment 10 hints that the web page is using quite a lot memory. Twitter has had several memory leaks in the past.
Katelyn, do you think you could create GC/CC logs once you notice memory usage has gone up from normal?
about:memory has Save concise and Save verbose buttons.
Logs may contain urls, so perhaps better to not share the logs to everyone, but if you're ok to share with me, just send a link to them to me.
Though, even before GC/CC logs, could you retry creating performance profile, but this time enable Memory measurements in the profiler UI.
(This might not be a Core: performance bug as such, but right now there isn't enough information to set the component.)
Reporter | ||
Comment 13•5 years ago
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Still haven't managed to catch this in a log, but I had a twitter tab hit 3gb just now.
What's the best way to generate a log? Is there a way to do it on demand?
Comment 14•2 years ago
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In the process of migrating remaining bugs to the new severity system, the severity for this bug cannot be automatically determined. Please retriage this bug using the new severity system.
Comment 15•2 years ago
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Sorry, I hadn't noticed your comment. Katelyn, have you seen this bug recently.
Reporter | ||
Comment 16•2 years ago
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I think it's probably appropriate to close this as fixed, I haven't seen it recently - but I use tweetdeck instead of their main website now so I can't say for sure. I would expect you'd be getting reports from other users if it was an ongoing problem still.
Comment 17•2 years ago
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(In reply to Katelyn Gadd (:kael) from comment #16)
Thanks!
Description
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