Upgrade to Win 10 - 1903 causes TB to go "Not Responding" caused by gmail All Mail folder downloading
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: mattskrause, Unassigned)
Details
(Keywords: perf, Whiteboard: [dupeme])
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
Steps to reproduce:
Upgraded windows 10 to version 1903 on two PC's. Both X86 (60.9) and 64Bit (68.12) Thunderbird becomes (Not Responding) to any action
Actual results:
Not responding, freezes program and only allows for Wait or Quit.
Expected results:
Should have behaved as Thunderbird did before forced Windows Upgrade
|
||
Comment 1•5 years ago
|
||
What happens with Windows started in safemode?
|
Reporter | |
Comment 2•5 years ago
|
||
(In reply to Wayne Mery (:wsmwk) from comment #1)
What happens with Windows started in safemode?
Took me a while reported "failed to connect to server "IMAP gmail.com"
but it did download new messages, and Firefox has no problems.
|
||
Updated•5 years ago
|
|
|
||
Comment 3•5 years ago
|
||
so Not Responding is gone?
|
|
Reporter | |
Comment 4•5 years ago
|
||
(In reply to Wayne Mery (:wsmwk) from comment #1)
What happens with Windows started in safemode?
Sorry for the delay, I'm mostly in MAC today
It happens in safe mode; Program goes dormant and reports 'Not Responsive'
|
|
Reporter | |
Comment 5•5 years ago
|
||
(In reply to Wayne Mery (:wsmwk) from comment #3)
so Not Responding is gone?
No, as of today it still freezes and reports 'Not Responding'.
I'm mostly in Mac on a dual boot Power Mac go to Windows mostly for Quicken.
|
|
||
Comment 6•5 years ago
|
||
Thunderbird runs OK on the Mac side?
Does problem change if you unusubscribe from the Gmail All Mail folder?
|
|
||
Comment 7•5 years ago
|
||
(In reply to Wayne Mery (:wsmwk) from comment #6)
Thunderbird runs OK on the Mac side?
Does problem change if you unusubscribe from the Gmail All Mail folder?
see also https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems
|
|
Reporter | |
Comment 8•5 years ago
|
||
Problem seemed to be with a continuous need to download 150+ messages on startup in the "all mail folder" despite not having that much new gmail activity.
I was afraid to delete the "all mail" folder as it has information I need to retain.
I deleted the gmail account in TB/Windows and the problem went away and TB includes 4 other IMAP email accounts (which do not have "all mail").
Just a reminder I do not have a problem in Mac OS X's with gmail in smaller partitions.
My MacPro has 64Gb of Ram and two 6 core Intel Xeon Processors.
|
|
||
Comment 9•5 years ago
|
||
Thanks for the update. This is covered somewhere in another bug
|
|
||
Comment 10•5 years ago
|
||
probably bug 816327
Description
•