Closed Bug 1618537 Opened 5 years ago Closed 2 years ago

iCloud.com broken with privacy.resistFingerprinting turned on

Categories

(Core :: Privacy: Anti-Tracking, defect)

Desktop
All
defect

Tracking

()

RESOLVED WORKSFORME
Tracking Status
firefox-esr68 --- affected
firefox74 --- affected
firefox75 --- affected
firefox76 --- affected

People

(Reporter: ballum, Unassigned)

References

(Blocks 1 open bug)

Details

Attachments

(1 file)

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Details
Attached image 111.png (deleted) —

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

Steps to reproduce:

i tried to open an icloud link, i made from the iphone to myself.

Actual results:

when trying to open the link (tried several times with different links and on different windows devices) a connection error appears (verbindingsfout) .

Cannot connect to server.

After clicking OK it keeps trying to reconnect, with a result that it ends in a loop, giving the same error

Expected results:

The link should have opened properly, loading all the attachments.

I did not manage to reproduce your issue on my system.
I used this link: https://share.icloud.com/photos/0GzH58spUxes4-4I54Bez5OkQ

Please help us with some information:

  1. Can you reproduce with this link?
  2. Can you share your link or information on how you created it?
  3. If this issue still reproduces, I need to ask you to attempt reproducing it in safe mode. here is a link that can help you:
    https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
    If it still reproduces in safe mode it means it might be a valid and serious bug.
  4. Please also tell us if you see any errors in the browser console. (Open the browser console <CTRL+SHIFT+J> before reproducing the issue and check whether any errors were displayed while performing the steps to reproduce. Please copy the errors to this bug.

Thank you for your contribution!

Flags: needinfo?(ballum)

The problem persists with every icloud link, and even with https://www.icloud.com/

By just visiting the website I receive the error.

Flags: needinfo?(ballum)

So I understand that you CAN reproduce with my link.
What about in safe mode?
Does the Browser console show any errors?
Thanks.

Flags: needinfo?(ballum)

I can confirm this issue with Firefox 74 running on Linux. I can trigger it at will by enabling the "privacy.resistFingerprinting" config flag. Disabling it restores icloud access.

I succeeded in reproducing this issue on all the last versions of the main channels, on Windows 10 and Ubuntu 18. I think the console warning that appears at the same time the pop-up error does is the "Could not authenticate - TIMEOUT" warning.

Steps used:

  1. Open browser.
  2. Go o about:config
  3. Set the value of the "privacy.resistFingerprinting" to true.
  4. Restart session.
  5. Load: www.icloud.com and wait.
    Actual: "Connection ERROR - iCloud encountered an error while trying to connect to the server." error pop-up is displayed.
    Expected: The website load as expected and the error is not shown.
Status: UNCONFIRMED → NEW
Component: Untriaged → Networking
Ever confirmed: true
OS: Unspecified → All
Product: Firefox → Core
Hardware: Unspecified → Desktop
Version: 68 Branch → Trunk

I can confirm this for FF77 on macOS as well.

If "privacy.resistFingerprinting" is set to true, Apple ID login frames (eg the login link on https://music.apple.com) will fail to load.

If "privacy.resistFingerprinting" is set to false, the login form will load as expected.

This is not a networking bug.

Component: Networking → Privacy: Anti-Tracking

Tom, can you block this on the right bugs, please? Thanks!

Flags: needinfo?(ballum) → needinfo?(tom)
Summary: iCloud links don't open in Firefox browser (windows 10). It seems to be a Firefox issue → iCloud.com broken with privacy.resistFingerprinting turned on
Flags: needinfo?(tom)
Severity: normal → S3

Login to icloud.com currently works for me on Firefox 109 with RFP enabled.

Status: NEW → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
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