From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1b) Gecko/20020721 BuildID: 2002072104 screen, system freezes producing a windows xp error log as follows- // // Watchdog Event Log File // LogType: Watchdog Created: 2002-08-14 11:28:53 TimeZone: 300 - Eastern Standard Time WindowsVersion: XP EventType: 0xEA - Thread Stuck in Device Driver // // The driver for the display device got stuck in an infinite loop. This // usually indicates a problem with the device itself or with the device // driver programming the hardware incorrectly. Please check with your // display device vendor for any driver updates. // ShutdownCount: 74 Shutdown: 0 EventCount: 8 BreakCount: 8 BugcheckTriggered: 1 DebuggerNotPresent: 1 DriverName: ati2dvag EventFlag: 1 DeviceClass: Display DeviceDescription: RADEON 8500/RADEON 8500LE HardwareID: PCI\VEN_1002&DEV_514C&SUBSYS_003A1002&REV_00 Manufacturer: ATI Technologies Inc. DriverFixedFileInfo: FEEF04BD 00010000 0006000D 000A17E6 0006000D 000A17E6 0000003F 00000008 00040004 00000003 00000004 00000000 00000000 DriverCompanyName: ATI Technologies Inc. DriverFileDescription: ATI Radeon WindowsNT Display Driver DriverFileVersion: 6.13.10.6118 DriverInternalName: ati2dvag.dll DriverLegalCopyright: Copyright (C) 1998-2002 ATI Technologies Inc. DriverOriginalFilename: ati2dvag.dll DriverProductName: ATI Radeon Family DriverProductVersion: 5.1.2600.0 Reproducible: Always Steps to Reproduce: 1.radeon 8500 128ddr oem 2.installed drivers (6.13.10.6118) 3.lauch mozilla 4.goto site 5.crash 6.re-boot 7.curse Actual Results: curse Expected Results: display the page normally with the error message included above in the description, one would think that it is the video driver's fault but the page loads fine in IE 6.xx and in netscape 7.x pr1 so ... ?

WFM using Moz BuildID# 2002-08-13-04 using Win2000

Sonni, does it happen if you turn off image loading? (Preferences | Privacy&Security | Images | Do not load any images)

-> invalid a complete hang, crash or BSOD of win2k, winnt or winXP is always a problem with a device driver running on the CPU level 1 or 2. Mozilla doesn't install additional device drivers and Mozilla run's on the CPU Level 3. NS7.X and/or IE may work but that no reason. You should try to upgrade/downgrade your display drivers and/or send a note to ATI.

Well downgrading the video driver solved the issue as did turning off 'load images'... thanks

nice ! You should write a mail to ATI that they fix it in their next release..

*** Bug 164442 has been marked as a duplicate of this bug. ***

*** Bug 164477 has been marked as a duplicate of this bug. ***

*** Bug 165114 has been marked as a duplicate of this bug. ***

*** Bug 166244 has been marked as a duplicate of this bug. ***

Hi Mine, Bug 166244, was marked as a dup of this bug and correctly so. I will try this /downgrading drivers as the reporter Sonni did. '------- Additional Comment #4 From Sonni 2002-08-14 16:42 ------- Well downgrading the video driver solved the issue as did turning off 'load images'... thanks' I see that we have the same drivers (the newest) It is a pre-service-pack driver set up for Windows-XP service pack 1 (SP1) which is due out anytime.

*** Bug 167111 has been marked as a duplicate of this bug. ***

*** Bug 168579 has been marked as a duplicate of this bug. ***

*** Bug 170602 has been marked as a duplicate of this bug. ***

*** Bug 171033 has been marked as a duplicate of this bug. ***

There is a new driver which should fix this problem. See also http://mirror2.ati.com/drivers/Catalyst-02.3-Web-Posting-Release-Notes.pdf (see the fixed issues)

I can confirm this on my machine using Mozilla 1.1b Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.1b) Gecko/20020814 Which is old I know, but it is an experimental from Alex Fritze (SVG) using GDIPLUS instead of libart.

The ATI Catalyst Drivers released on September 12th have fixed this issue for me. JOhn

*** Bug 173048 has been marked as a duplicate of this bug. ***

*** Bug 174003 has been marked as a duplicate of this bug. ***

This is actually a duplicate of bug 101055 - which is still open. Reopening to dupe.

*** This bug has been marked as a duplicate of 101055 ***

sorry for the SPAM ! This is not a dupe of bug 101055

-> invalid

*** Bug 165849 has been marked as a duplicate of this bug. ***

*** Bug 175747 has been marked as a duplicate of this bug. ***

*** Bug 180610 has been marked as a duplicate of this bug. ***

*** Bug 182058 has been marked as a duplicate of this bug. ***

The latest ATI Reccomended drivers solve this problem. However, there are bigger problems in the latest experimental drivers.

v