Closed Bug 1658833 Opened 4 years ago Closed 4 years ago

Disable the option to choose color printing when the selected printer does not support it

Categories

(Toolkit :: Printing, enhancement, P2)

enhancement

Tracking

()

VERIFIED FIXED
81 Branch
Tracking Status
firefox81 --- verified

People

(Reporter: sfoster, Assigned: emmamalysz)

References

Details

(Whiteboard: [print2020_v81] )

Attachments

(2 files)

When the currently selected printer is black/white only, we should not allow the user to choose color printing in the UI.

The interface for the printer includes a .supportsColor promise which can provide the necessary info.

Depends on: 1659757
Assignee: nobody → emalysz
Status: NEW → ASSIGNED
Pushed by sfoster@mozilla.com: https://hg.mozilla.org/integration/autoland/rev/1aff9978c8ef Make the current printer and its properties available to the UI. r=emalysz https://hg.mozilla.org/integration/autoland/rev/bc44124a66ff disable color option if the selected printer does not support printing in color r=emalysz
Status: ASSIGNED → RESOLVED
Closed: 4 years ago
Resolution: --- → FIXED
Target Milestone: --- → 81 Branch

This is verified fixed using Firefox 81.0a1 (BuildId:20200823211533) on Windows 10 64bit, macOS 10.14 & Ubuntu 20.04.

The color printing option is no longer displayed if the destination is set to a printer that supports only black&white printing.

Status: RESOLVED → VERIFIED
No longer depends on: 1659757

On Ubuntu 16.04, my color printers (a Canon ix6820 as well as a Canon ip3600) are definitely color printers however, FF81 as of 8/22/20, the print option is disabling their ability to print color. Please reopen this as not yet resolved.

That's bug 1660658. This is the opposite problem. :)

This bug fix is to prevent black & white printers to have a print in color selection. Instead of just preventing black & white printers from color printing, the fix now prevents some color printers from printing in color.

Could someone please change the status of this bug as the current fix only works in some environments?

Since this bug no longer occurs, and since we have a new bug for the other problem you've mentioned, we should leave this bug as FIXED, and do the followup work over there, otherwise tracking the status of the feature would be much more difficult. Thanks for understanding!

You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: