Tabs keep crashing on MacOS Big Sur Beta
Categories
(Firefox :: Untriaged, defect)
Tracking
()
People
(Reporter: alexmcd116, Unassigned, NeedInfo)
Details
Attachments
(1 file)
(deleted),
image/png
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Details |
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.16; rv:79.0) Gecko/20100101 Firefox/79.0
Steps to reproduce:
I was browsing and often tabs will crash unexpectedly. There seems to be no consistent cause of tabs crashing.
Actual results:
A screen appears that says: 'Gah your tab just crashed. We can help! Restore tab / Close Tab'.
Expected results:
The browsing should've continued like normal.
Comment 2•4 years ago
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Bugbug thinks this bug should belong to this component, but please revert this change in case of error.
Comment 3•4 years ago
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We need a link to a crash report to investigate this. See about:crashes to see recently reported crashes
(In reply to Randell Jesup [:jesup] (needinfo me) from comment #3)
We need a link to a crash report to investigate this. See about:crashes to see recently reported crashes
Here you go: https://crash-stats.mozilla.org/report/index/df90c33c-4f49-4853-b58d-dfd2e0200918
Comment 5•4 years ago
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Looking at the crash report this seems to be Bug 1657440 that has a promising fix starting with Firefox Release 80.
amcd, if the user agent is correct, looks like you are on Firefox version 79 (which doesn't have that fix), can you please update to Firefox Release version 80 or 81 and see if you still get the crashes?
Comment 6•4 years ago
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I'm getting continual crashes on Google sites with 81.0.1 in my MacbookPro
https://crash-stats.mozilla.org/report/index/ee9c43c3-fbe8-4370-a643-d12320201011
https://crash-stats.mozilla.org/report/index/6e1d1a6f-757b-4072-aaaa-f34aa0201011
https://crash-stats.mozilla.org/report/index/43f6df47-e514-4493-85a4-775770201011
I can supply as many of these as you like - google.com and gmail crash continually :/
Comment 7•4 years ago
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Looks like this isnt hapenning in my other profiles, so that one could have become corrupted?
I'll keep it for now in case you need more details but it looks like I can use a new one to get around this problem...
Updated•4 years ago
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Comment 8•4 years ago
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Simon's issue should be unrelated - there is not a single crash report for OS X 10.16 with that signature in the last 6 months. Bug 1670481 has been created for that issue.
Comment 9•4 years ago
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In case you still have that profile at hand, please try a Firefox refresh (https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings) on it and check out google.com and gmail once again.
Comment 10•4 years ago
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Yes, I've got the profile but it looks like Firefox has updated to 82.0.2
I've started using it and so far no crashes - they happened almost immediatelly before.
I'll let you know if I see any new ones, but happy to raise a new bug if I can reproduce it consistantly.
Comment 11•4 years ago
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Thanks Simon! Please do raise a new issue if you encounter it again. If it happens it should have a new kind of crash signature and it would better to start it off clean for investigations since for this one the initial reporter did not respond back.
I'll close this as resolved:incomplete and hope you won't encounter it on the new Release but if you do, please do submit a new issue and thank you very much for responding back and providing the needed details.
Comment 12•4 years ago
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Will do and np!
Description
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