Closed Bug 1676532 Opened 4 years ago Closed 4 years ago

Firefox relies on docs.google.com, which uses smooth scrolling, for some documentation.

Categories

(support.mozilla.org :: General, defect)

defect

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: erwinm, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:82.0) Gecko/20100101 Firefox/82.0

Steps to reproduce:

I was referred to docs.google.com for some documentation.

Actual results:

page down, punched with smooth scrolling, got migraine.

Expected results:

No site should override users' safety settings to inflict smooth scrolling.

Firefox should not allow sites to override users' safety settings to inflict smooth scrolling.

But while these issues persist, Firefox documentation should not rely on sites which hurt users.

There was a pdf link, but it relied on a modal, and it opened in a new tab with its own accessibility issues.

I have Firefox set to download pdfs instead so I can open them in my preferred reader. But docs.google.com ignores that too.

(In reply to MarjaE from comment #0)

Steps to reproduce:

I was referred to docs.google.com for some documentation.

Please explain in detail or provide a link to the Mozilla page that referred you to docs.google.com for documentation about Firefox.

Flags: needinfo?(erwinm)
Flags: needinfo?(erwinm)

A Bugzilla report comment, such as bug 1313233 comment 4 that links to a google doc, is not Mozilla Support documentation for Firefox. Neither is bug 1313233 comment 6 which links to https://drive.google.com/file/d/1Lkk37Vq8YhURxPL7UBVy0CuuZJU62PYQ/view where you can view or download "Firefox Autoplay Policy Documentation.pdf".

(In case it helps)

If your issue is that bugzilla.mozilla.org allows comments that link to google docs or other sites that use smooth scrolling and trigger migraines, you can file a new bug in the BMO product. As far as migraine triggers on support.mozilla.org you already filed bug 1666673.

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → INVALID

(from comment #4)

I updated https://support.mozilla.org/en-US/kb/block-autoplay to address the "scroll" instructions (see bug 1642507)

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