Open Bug 1684424 Opened 4 years ago Updated 4 years ago

Green areas/graphical corruption on AMD Radeon R7 with 22.19.177.512

Categories

(Core :: Graphics: WebRender, defect)

Firefox 84
defect

Tracking

()

People

(Reporter: yoasif, Unassigned)

References

(Blocks 1 open bug)

Details

Attachments

(3 files)

Attached image image.png (deleted) —

From https://www.reddit.com/r/firefox/comments/klaqam/been_having_problems_with_pictures_and_text_since/

Ever since I updated to version 84 a while back I often get thumbnails and pictures turn green while some text may either disappear or turn pink.

Attached file about:support (deleted) —

User reports that updating the driver to the latest from AMD resolves the issue.

Direct2D: true
Uses Tiling (Content): true
Off Main Thread Painting Enabled: true
Off Main Thread Painting Worker Count: 3
Target Frame Rate: 60
DirectWrite: true (10.0.19041.546)
GPU #1
Active: Yes
Description: AMD Radeon R7 Graphics
Vendor ID: 0x1002
Device ID: 0x9874
Driver Version: 22.19.177.512
Driver Date: 9-4-2017

Blocks: gfx-triage
Severity: -- → S4
Summary: Green areas/graphical corruption on AMD Radeon R7 → Green areas/graphical corruption on AMD Radeon R7 with 22.19.177.512

Signed up to test this once I get a machine....

Flags: needinfo?(dmalyshau)

Got the HW finally, Device ID 0x9874, driver version 27.20.1034.6. Looks good. Will be looking for the driver version that fixes it shortly.

Attached file tested-about-support.txt (deleted) —

Was browsing anything I could find for 20 minutes on the same driver version as the reporter (and same Device ID), not seeing anything unusual, unfortunately. Attaching my about-support info.

Flags: needinfo?(dmalyshau)

Planning to ping the reporter on reddit, see if it's reproducible.

Blocks: wr-wild
No longer blocks: gfx-triage

I did ask them. They basically answered that they don't use nightly, and they haven't had issues after the driver update.
They machine is "HP desktop running Windows 10" fwiw.

You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: