Closed Bug 1699520 Opened 4 years ago Closed 2 years ago

Firefox window scrambled. Looks like confetti. Change gfx.webrender.force-disabled to true

Categories

(Core :: Graphics: WebRender, defect)

Firefox 86
defect

Tracking

()

RESOLVED DUPLICATE of bug 1673939

People

(Reporter: u681853, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:86.0) Gecko/20100101 Firefox/86.0

Steps to reproduce:

Opened Firefox, on Ubuntu 20.04.2 LTS.

Firefox window is scrambled. It exists at homepage and every website visited.

Safemode worked normal. Removed and reinstalled Firefox and the problem persisted. Reset Firefox and the problem persisted.

I applied the change gfx.webrender.force-disabled to true. Problem solved. (Thanks u/panoptigram on reddit.)

But when I added a new user to the OS, the problem persisted to that new user. Same solution worked on new user but this seems to be a larger problem.

Name Firefox
Version 86.0
Build ID 20210222142601
Distribution ID canonical
User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:86.0) Gecko/20100101 Firefox/86.0
OS Linux 5.8.0-45-generic #51~20.04.1-Ubuntu SMP Tue Feb 23 13:46:31 UTC 2021

Actual results:

The Firefox window was scrambled like confetti. See screenshot.

Applied change gfx.webrender.force-disabled to true.

Things went back to normal.

Expected results:

The window should look normal. Via reddit.com/r/Firefox, u/panoptigram provide me an answer.

Changed gfx.webrender.force-disabled to true. But this should be automatically detected and set to the appropriate setting.

The Bugbug bot thinks this bug should belong to the 'Core::Graphics: WebRender' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Graphics: WebRender
Product: Firefox → Core

Marcus, can you attach your about:support?

Flags: needinfo?(marcus.m.mundy)

This looks like the same issue as bug 1679681, which should be fixed in Firefox Nightly (because of bug 1694909). Marcus, could you try downloading firefox nightly from here and seeing if the issue is fixed?

@aosmond this is the second time this bug has been filed during my triage week. If we have enabled webrender by default on affected devices we should probably fix that for 87, no? Given the fix is only in 88 (and too large and late for uplift)

Flags: needinfo?(aosmond)

(In reply to Jeff Muizelaar [:jrmuizel] from comment #2)

Marcus, can you attach your about:support?

Application Basics

Name: Firefox
Version: 86.0
Build ID: 20210222142601
Distribution ID: canonical
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:86.0) Gecko/20100101 Firefox/86.0
OS: Linux 5.8.0-45-generic #51~20.04.1-Ubuntu SMP Tue Feb 23 13:46:31 UTC 2021
Multiprocess Windows: 1/1
Fission Windows: 0/1 Disabled by default
Remote Processes: 5
Enterprise Policies: Inactive
Google Location Service Key: Found
Google Safebrowsing Key: Found
Mozilla Location Service Key: Missing
Safe Mode: false

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out
Version: 2.0.0
ID: doh-rollout@mozilla.org

Name: Firefox Screenshots
Version: 39.0.0
ID: screenshots@mozilla.org

Name: Form Autofill
Version: 1.0
ID: formautofill@mozilla.org

Name: Reset Search Defaults
Version: 1.0.5
ID: reset-search-defaults@mozilla.com

Name: Web Compatibility Interventions
Version: 19.0.0
ID: webcompat@mozilla.org

Name: WebCompat Reporter
Version: 1.4.0
ID: webcompat-reporter@mozilla.org

Remote Processes

Type: Web Content
Count: 2 / 8

Type: Privileged About
Count: 1

Type: Extension
Count: 1

Type: Preallocated
Count: 1

Add-ons

Name: Amazon.com
Type: extension
Version: 1.3
Enabled: true
ID: amazondotcom@search.mozilla.org

Name: Bing
Type: extension
Version: 1.3
Enabled: true
ID: bing@search.mozilla.org

Name: DuckDuckGo
Type: extension
Version: 1.1
Enabled: true
ID: ddg@search.mozilla.org

Name: eBay
Type: extension
Version: 1.3
Enabled: true
ID: ebay@search.mozilla.org

Name: Facebook Container
Type: extension
Version: 2.1.2
Enabled: true
ID: @contain-facebook

Name: Google
Type: extension
Version: 1.1
Enabled: true
ID: google@search.mozilla.org

Name: uBlock Origin
Type: extension
Version: 1.34.0
Enabled: true
ID: uBlock0@raymondhill.net

Name: Wikipedia (en)
Type: extension
Version: 1.1
Enabled: true
ID: wikipedia@search.mozilla.org

Name: English (CA) Language Pack
Type: locale
Version: 86.0buildid20210222142601
Enabled: true
ID: langpack-en-CA@firefox.mozilla.org

Name: English (GB) Language Pack
Type: locale
Version: 86.0buildid20210222142601
Enabled: true
ID: langpack-en-GB@firefox.mozilla.org

Graphics

Features
Compositing: Basic
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync IsWebglOutOfProcessEnabled: 0
WebGL 1 Driver Renderer: X.Org -- AMD RV710 (DRM 2.50.0 / 5.8.0-45-generic, LLVM 11.0.0)
WebGL 1 Driver Version: 3.0 Mesa 20.2.6
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GL_ARB_half_float_pixel GL_ARB_occlusion_query2 GL_ARB_point_sprite GL_ARB_shading_language_100 GL_ARB_sync GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ATI_blend_equation_separate GL_EXT_blend_equation_separate GL_OES_read_format GL_ARB_color_buffer_float GL_ARB_pixel_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_float GL_ARB_texture_rectangle GL_ATI_texture_compression_3dc GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_ARB_framebuffer_object GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_ARB_vertex_array_object GL_ATI_separate_stencil GL_ATI_texture_mirror_once GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_texture_array GL_EXT_texture_compression_latc GL_EXT_texture_integer 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GL_EXT_provoking_vertex GL_EXT_texture_snorm GL_MESA_texture_signed_rgba GL_NV_copy_image GL_NV_texture_barrier GL_ARB_get_program_binary GL_ARB_robustness GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_viewport_array GL_EXT_direct_state_access GL_NV_vdpau_interop GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_base_instance GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_internalformat_query GL_ARB_map_buffer_alignment GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_texture_storage GL_ARB_transform_feedback_instanced GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_transform_feedback GL_AMD_shader_trinary_minmax GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_clear_buffer_object GL_ARB_copy_image GL_ARB_explicit_uniform_location GL_ARB_fragment_layer_viewport GL_ARB_framebuffer_no_attachments GL_ARB_invalidate_subdata GL_ARB_program_interface_query GL_ARB_robust_buffer_access_behavior GL_ARB_stencil_texturing GL_ARB_texture_query_levels GL_ARB_texture_storage_multisample GL_ARB_vertex_attrib_binding GL_KHR_debug GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_AMD_pinned_memory GL_ARB_buffer_storage GL_ARB_clear_texture GL_ARB_internalformat_query2 GL_ARB_multi_bind GL_ARB_shading_language_include GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_stencil8 GL_ARB_vertex_type_10f_11f_11f_rev GL_EXT_shader_integer_mix GL_NVX_gpu_memory_info GL_ARB_clip_control GL_ARB_conditional_render_inverted GL_ARB_cull_distance GL_ARB_get_texture_sub_image GL_ARB_pipeline_statistics_query GL_ARB_shader_texture_image_samples GL_ARB_texture_barrier GL_EXT_polygon_offset_clamp GL_KHR_context_flush_control GL_KHR_robust_buffer_access_behavior GL_ARB_parallel_shader_compile GL_KHR_no_error GL_KHR_texture_compression_astc_sliced_3d GL_MESA_shader_integer_functions GL_ARB_polygon_offset_clamp GL_ARB_texture_filter_anisotropic GL_KHR_parallel_shader_compile GL_EXT_EGL_image_storage GL_EXT_texture_sRGB_R8 GL_EXT_EGL_sync
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync IsWebglOutOfProcessEnabled: 0
WebGL 2 Driver Renderer: X.Org -- AMD RV710 (DRM 2.50.0 / 5.8.0-45-generic, LLVM 11.0.0)
WebGL 2 Driver Version: 3.3 (Core Profile) Mesa 20.2.6
WebGL 2 Driver Extensions: GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_shader_stencil_export GL_AMD_shader_trinary_minmax GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_compressed_texture_pixel_storage GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_objects GL_ARB_shader_stencil_export GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression_rgtc GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ATI_blend_equation_separate GL_ATI_meminfo GL_ATI_texture_float GL_ATI_texture_mirror_once GL_EXT_EGL_image_storage GL_EXT_EGL_sync GL_EXT_abgr GL_EXT_blend_equation_separate GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_shader_integer_mix GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_IBM_multimode_draw_arrays GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_sliced_3d GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_signed_rgba GL_NVX_gpu_memory_info GL_NV_conditional_render GL_NV_copy_image GL_NV_depth_clamp GL_NV_packed_depth_stencil GL_NV_texture_barrier GL_NV_vdpau_interop GL_OES_EGL_image GL_S3_s3tc
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Window Protocol: x11
Desktop Environment: gnome
Off Main Thread Painting Enabled: true
Off Main Thread Painting Worker Count: 3
Target Frame Rate: 60
GPU #1
Active: Yes
Description: AMD RV710 (DRM 2.50.0 / 5.8.0-45-generic, LLVM 11.0.0)
Vendor ID: 0x1002
Device ID: 0x954f
Driver Vendor: mesa/r600
Driver Version: 20.2.6.0
RAM: 512

Diagnostics
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
CairoUseXRender: 0
CMSOutputProfile: Empty profile data
Display0: 1920x1080 default
DisplayCount: 1
Decision Log
HW_COMPOSITING:
available by default
blocked by env: Acceleration blocked by platform
OPENGL_COMPOSITING:
unavailable by default: Hardware compositing is disabled
WEBRENDER:
available by default
disabled by user: User force-disabled WR
WEBRENDER_QUALIFIED:
available by default
WEBRENDER_COMPOSITOR:
disabled by default: Disabled by default
WEBRENDER_ANGLE:
available by default
unavailable by env: OS not supported
WEBRENDER_DCOMP_PRESENT:
available by default
disabled by user: User disabled via pref
unavailable by env: Requires Windows 10 or later
unavailable by runtime: Requires ANGLE
WEBRENDER_SOFTWARE:
available by default
disabled by user: User force-disabled WR
denied by env: Not on allowlist
OMTP:
available by default
WEBGPU:
disabled by default: Disabled by default
unavailable-no-webrender by runtime: WebGPU can't present without WebRender

Media

Audio Backend: pulse-rust
Max Channels: 2
Preferred Sample Rate: 44100
Roundtrip latency (standard deviation): 55.56ms (15.05)
Output Devices
Name: Group
Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:14.2/sound/card0
Input Devices
Name: Group
Monitor of Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:14.2/sound/card0

Enumerate database

Environment Variables

DISPLAY: :0
MOZ_APP_LAUNCHER: /usr/bin/firefox
MOZ_ASSUME_USER_NS: 1
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /home/mmm/.mozilla/firefox/h5ucksws.default-release-1615051928757/crashes/events
MOZ_CRASHREPORTER_RESTART_ARG_0: /usr/bin/firefox
MOZ_CRASHREPORTER_RESTART_ARG_1: -new-window
MOZ_CRASHREPORTER_RESTART_ARG_2:
MOZ_CRASHREPORTER_DATA_DIRECTORY: /home/mmm/.mozilla/firefox/Crash Reports
MOZ_CRASHREPORTER_PING_DIRECTORY: /home/mmm/.mozilla/firefox/Pending Pings
MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /usr/lib/firefox/browser/crashreporter-override.ini
MOZ_LAUNCHED_CHILD:
XRE_PROFILE_PATH:
XRE_PROFILE_LOCAL_PATH:
XRE_START_OFFLINE:
XRE_BINARY_PATH:
XRE_RESTARTED_BY_PROFILE_MANAGER:

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false
Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false
Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false
Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false
CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false
CSS: Pseudo-class: :focus-visible (layout.css.focus-visible.enabled): true
CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false
Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): false
Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false
Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false
Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false
Fission (Site Isolation) (fission.autostart): false
HTTP/3 protocol (network.http.http3.enabled): false
Media: AVIF (image.avif.enabled): false
Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): true
Print Preview Redesign (print.tab_modal.enabled): true
Web API: beforeinput Event (dom.input_events.beforeinput.enabled): false
Web API: inputmode (dom.forms.inputmode): false
Web API: <link rel="preload"> (network.preload): true
Web API: WebGPU (dom.webgpu.enabled): false
WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0
browser.contentblocking.category: standard
browser.search.region: US
browser.sessionstore.upgradeBackup.latestBuildID: 20210222142601
browser.startup.homepage_override.buildID: 20210222142601
browser.startup.homepage_override.mstone: 86.0
browser.urlbar.placeholderName: Google
browser.urlbar.tipShownCount.searchTip_onboard: 4
doh-rollout.balrog-migration-done: true
doh-rollout.doneFirstRun: true
doh-rollout.doorhanger-decision: UIOk
doh-rollout.mode: 2
doh-rollout.self-enabled: true
dom.forms.autocomplete.formautofill: true
dom.push.userAgentID: 4c3e38489307462e99bef8c13b0cd19d
extensions.lastAppVersion: 86.0
gfx.webrender.force-disabled: true
idle.lastDailyNotification: 1616007135
media.gmp-gmpopenh264.abi: x86_64-gcc3
media.gmp-gmpopenh264.lastUpdate: 1615052660
media.gmp-gmpopenh264.version: 1.8.1.1
media.gmp-manager.buildID: 20210222142601
media.gmp-manager.lastCheck: 1616092914
media.gmp.storage.version.observed: 1
media.videocontrols.picture-in-picture.video-toggle.has-used: true
network.dns.disablePrefetch: true
network.http.speculative-parallel-limit: 0
network.predictor.enabled: false
network.prefetch-next: false
network.trr.blocklist_cleanup_done: true
places.database.lastMaintenance: 1615661535
privacy.purge_trackers.date_in_cookie_database: 0
privacy.purge_trackers.last_purge: 1616007135791
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
privacy.userContext.enabled: true
privacy.userContext.extension: @contain-facebook
privacy.userContext.ui.enabled: true
security.remote_settings.crlite_filters.checked: 1616093110
security.remote_settings.intermediates.checked: 1616093110
security.sandbox.content.tempDirSuffix: d120cf79-090e-4ca4-b14d-68c0424e65b2
security.sandbox.plugin.tempDirSuffix: 48c5bb83-8852-4584-ad0b-3de16d472167
services.sync.engine.addresses.available: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1615056732

Important Locked Preferences

fission.autostart: false
fission.autostart.session: false

Places Database

Accessibility

Activated: false
Prevent Accessibility: 0

Library Versions

NSPR
Expected minimum version: 4.29
Version in use: 4.29

NSS
Expected minimum version: 3.61
Version in use: 3.61

NSSSMIME
Expected minimum version: 3.61
Version in use: 3.61

NSSSSL
Expected minimum version: 3.61
Version in use: 3.61

NSSUTIL
Expected minimum version: 3.61
Version in use: 3.61

Sandbox

Seccomp-BPF (System Call Filtering): true
Seccomp Thread Synchronization: true
User Namespaces: true
Content Process Sandboxing: true
Media Plugin Sandboxing: true
Content Process Sandbox Level: 4
Effective Content Process Sandbox Level: 4

Rejected System Calls

Startup Cache

Disk Cache Path: /home/mmm/.cache/mozilla/firefox/h5ucksws.default-release-1615051928757/startupCache/startupCache.8.little
Ignore Disk Cache: false
Found Disk Cache on Init: true
Wrote to Disk Cache: false

Internationalization & Localization

Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US","en-CA","en-GB"]
App Locales: ["en-US","en-CA","en-GB"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false
URL:

Printing

Modified print settings

print_printer: Mozilla Save to PDF
print.printer_Mozilla_Save_to_PDF.print_bgcolor: false
print.printer_Mozilla_Save_to_PDF.print_bgimages: false
print.printer_Mozilla_Save_to_PDF.print_duplex: 0
print.printer_Mozilla_Save_to_PDF.print_edge_bottom: 0
print.printer_Mozilla_Save_to_PDF.print_edge_left: 0
print.printer_Mozilla_Save_to_PDF.print_edge_right: 0
print.printer_Mozilla_Save_to_PDF.print_edge_top: 0
print.printer_Mozilla_Save_to_PDF.print_footercenter:
print.printer_Mozilla_Save_to_PDF.print_footerleft: &PT
print.printer_Mozilla_Save_to_PDF.print_footerright: &D
print.printer_Mozilla_Save_to_PDF.print_headercenter:
print.printer_Mozilla_Save_to_PDF.print_headerleft: &T
print.printer_Mozilla_Save_to_PDF.print_headerright: &U
print.printer_Mozilla_Save_to_PDF.print_in_color: true
print.printer_Mozilla_Save_to_PDF.print_margin_bottom: 0.5
print.printer_Mozilla_Save_to_PDF.print_margin_left: 0.5
print.printer_Mozilla_Save_to_PDF.print_margin_right: 0.5
print.printer_Mozilla_Save_to_PDF.print_margin_top: 0.5
print.printer_Mozilla_Save_to_PDF.print_orientation: 0
print.printer_Mozilla_Save_to_PDF.print_page_delay: 50
print.printer_Mozilla_Save_to_PDF.print_paper_height: 11
print.printer_Mozilla_Save_to_PDF.print_paper_id: na_letter
print.printer_Mozilla_Save_to_PDF.print_paper_size_unit: 0
print.printer_Mozilla_Save_to_PDF.print_paper_width: 8.5
print.printer_Mozilla_Save_to_PDF.print_reversed: false
print.printer_Mozilla_Save_to_PDF.print_scaling: 1
print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit: true
print.printer_Mozilla_Save_to_PDF.print_to_file: true
print.printer_Mozilla_Save_to_PDF.print_to_filename: /home/mmm/some-pdf
print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom: 0
print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left: 0
print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right: 0
print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top: 0

Flags: needinfo?(marcus.m.mundy)

(In reply to Jamie Nicol [:jnicol] from comment #3)

This looks like the same issue as bug 1679681, which should be fixed in Firefox Nightly (because of bug 1694909). Marcus, could you try downloading firefox nightly from here and seeing if the issue is fixed?

@aosmond this is the second time this bug has been filed during my triage week. If we have enabled webrender by default on affected devices we should probably fix that for 87, no? Given the fix is only in 88 (and too large and late for uplift)

Nightly seems to work just fine.

Flags: needinfo?(aosmond)

reporter account is currently disabled, FYI

Flags: needinfo?(gwatson)
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(gwatson)
Resolution: --- → DUPLICATE
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