Freeze ver 89 Mint Linux using windy.com in draw_perspective_spans
Categories
(Firefox :: Session Restore, defect)
Tracking
()
People
(Reporter: merlino37, Assigned: lsalzman)
References
(Blocks 1 open bug)
Details
(Whiteboard: QA-not-reproducible)
Attachments
(2 files)
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:89.0) Gecko/20100101 Firefox/89.0
Steps to reproduce:
visit site windy.com
change location, click anywhere
Actual results:
ff becomes unresponsive
close ff from system monitor
restart ff, do not restore session
open other sites...no issue
Expected results:
windy.com worked normally in previous version with same system...eg Mint 19.3 Cinnamon
Comment 1•3 years ago
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The Bugbug bot thinks this bug should belong to the 'Firefox::Session Restore' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.
not a session restore bug
session freezes ff requiring restart without restore
Comment 3•3 years ago
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Please see https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding and report back.
I reproduced the bug without hardware acceleration. I reproduced the bug using trouble shoot mode with no extensions and using a new profile.
The freeze appears after visiting two locations and viewing them using several forecast models...perhaps five minutes or so.
It does not happen in win 10 on the same computer or in Chrome in Mint. It did not happen using Time shift to a saved version prior to the update to 89.
Comment 5•3 years ago
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Hey merlin,
I tried reproducing this issue on the latest versions of Firefox Nightly 91.0a1 (2021-06-14), beta 90.0b7 and release 89.0 but it doesn't freeze for me.
Can you test the issue while in Safe Mode? You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .
I tried safe mode and tried a completely new profile and still got the freeze. I will try on a nightly build if I can get a second version to work without destroying the current one.
I can't reproduce the freeze in nightly 91.0a1 2021-06-14.. so I'll just wait for the regular update to Mint.
thanks for your help
Comment 8•3 years ago
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Could you try the steps described in bug 1714779 comment 11 and report back? It would be very useful if we can ascertain that it's the same bug other people are experiencing.
Comment 9•3 years ago
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merlino37, can you also check if beta has the problem?
Reporter | ||
Comment 10•3 years ago
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(In reply to Jeff Muizelaar [:jrmuizel] from comment #9)
merlino37, can you also check if beta has the problem?
I did not get a freeze using the 91.0a1 nightly build.
I did get a freeze using 89 safe mode in fresh profile with no hardware acceleration.
I haven't tried crash report -- I need to learn how to turn it on.
Reporter | ||
Comment 11•3 years ago
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(In reply to Gabriele Svelto [:gsvelto] from comment #8)
Could you try the steps described in bug 1714779 comment 11 and report back? It would be very useful if we can ascertain that it's the same bug other people are experiencing.
OK, reproduced the crash on windy.com using ff 89 and submitted a crash report as described in bug 1714779 comment 11.
Comment 12•3 years ago
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merlino37, can you post the link to the crash report from about:crashes?
Comment 14•3 years ago
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merlino37, you should be able to just type about:crashes
in the url bar. From there click view on the latest one and then copy & paste the url that you get here.
Reporter | ||
Comment 15•3 years ago
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Did that but got "The preference breakpad.reportURL must be set.
There are crash reports in the expected directory.
Reporter | ||
Comment 16•3 years ago
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There is no url on clicking the last one, only a number -1624025616-and the submit.log reads "Fri 18 Jun 2021 11:44:37 AM NDT] Crash report submitted successfully".
Comment 17•3 years ago
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Ah, perhaps Mint disables submitting crash reports in their builds. Can you try the official 89.0.1 release from here http://ftp.mozilla.org/pub/firefox/releases/89.0.1/linux-x86_64/ and see if you can reproduce the hangs?
Reporter | ||
Comment 18•3 years ago
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The version currently in my Mint is 89.0 not 89.0.1. The bug doesn't happen in 90.0a1. So somewhere between those versions the bug went away for me.
Comment 19•3 years ago
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I'd be very interested in knowing if the hang happens in an official 89.0.1 build.
Reporter | ||
Comment 20•3 years ago
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Here are the crash report id's...got them using Nightly for crashes in 89.0 at windy.com.
bp-c0514fad-413e-45e1-92ff-e97110210618 2021-06-18, 11:44
bp-c3772a5d-7ff0-4d25-a4bc-6e8150210618 2021-06-18, 11:17
Updated•3 years ago
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Updated•3 years ago
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Updated•3 years ago
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Assignee | ||
Comment 21•3 years ago
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Updated•3 years ago
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Assignee | ||
Comment 22•3 years ago
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This is just a stab in the dark about what might be going wrong... If people could try the builds here and verify if this avoids the hangs:
https://treeherder.mozilla.org/jobs?repo=try&revision=5a8401349c38ee9fe2280f8db58dabad71062cec
Reporter | ||
Comment 23•3 years ago
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I did not get a crash in 91.0a1 in windy.com.
Comment 24•3 years ago
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merlino37, can you reproduce the hang with a fresh profile on 89.01? I don't even see draw_perspective_spans being called when I visit windy.com so I'm struggling to understand how this would work.
Reporter | ||
Comment 25•3 years ago
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(In reply to Jeff Muizelaar [:jrmuizel] from comment #24)
merlino37, can you reproduce the hang with a fresh profile on 89.01? I don't even see draw_perspective_spans being called when I visit windy.com so I'm struggling to understand how this would work.
Mint hasn't updated 89.0 to 89.01 so I don't have it installed. comment 11 reproduced the bug in 89.0. I tried nightly 91.0a1 ad did not get the freeze.
It appears 89.01 doesn't have the bug, so whatever changed between 89.0 and the two mentioned seems to have eliminated it.
Comment 26•3 years ago
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merlino37 can you try both of these builds and check if either causes the freezes:
A: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/A5LLyBrmR-ynlYUXXIH8Yw/runs/0/artifacts/public/build/target.tar.bz2
B: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/JwkodM-8R8a12V5RTwInKg/runs/0/artifacts/public/build/target.tar.bz2
Reporter | ||
Comment 27•3 years ago
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mint updated to ff 80.01 but it crashes as before.
bp-a9c204bb-7a8e-4edc-9c28-5cd890210618 2021-06-18, 21:09
Reporter | ||
Comment 28•3 years ago
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bp-8fe047b4-95d5-4403-97ad-991e80210622 2021-06-22, 10:20
crash in 89.0.2 nightly
Comment 29•3 years ago
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(In reply to merlino37 from comment #28)
bp-8fe047b4-95d5-4403-97ad-991e80210622 2021-06-22, 10:20
crash in 89.0.2 nightly
That's with build B? Can you try build A?
Reporter | ||
Comment 31•3 years ago
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no crash in build 20210621153855 that is...
Reporter | ||
Comment 32•3 years ago
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no crash on windy.com with 89.02 build 20210622155641 updated to Mint
Comment 33•3 years ago
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Good, thank you for reporting your findings! Closing this as a duplicate.
Description
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