Closed Bug 1718472 Opened 3 years ago Closed 1 year ago

FF Hangs

Categories

(Core :: Graphics, defect)

Firefox 89
Unspecified
Windows 7
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: u685135, Unassigned)

References

(Blocks 1 open bug)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0

Steps to reproduce:

  1. Firt hang - using Google Maps Streetview.
  2. Second Hang - while YouTube notifications open & reading a comment.

It didn't hang at all yesterday ! Then suddenly twice today within 15 minutes.

Soln: Restarted FF.

Actual results:

FF Stops responding, 2 of the 4 CPUs go to 12-14% usage while the other 2 remain at minimum. CPU fan speeds up 2-3 steps.

Memory: Ample. (<50% (~40%))

Other apps running:
Clipbook viewer
Volume mixer
MS Explorer (Was: file mangler)

OS: Win 7

Expected results:

FF should not have hung - like it didn't used to a month and a half ago.

Attached file About:support (deleted) —
About:support

The Bugbug bot thinks this bug should belong to the 'Core::Graphics' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Graphics
Product: Firefox → Core
OS: Unspecified → Windows 7
Blocks: wr-win7

(Ammendment to comment #0)

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0

Steps to reproduce:

  1. First hang - using Google Maps Streetview.
  2. Second Hang - while YouTube notifications open & reading a comment.
  1. Third reported hang - <b><u>computer not attended</u></b>. Several open tabs. Current tab: a new tab, unused. After approx 30 minutes, FF hung.

It didn't hang at all yesterday ! Then suddenly twice today within 15 minutes.

Soln: Restarted FF.

Actual results:

FF Stops responding, 2 of the 4 CPUs go to 12-14% usage while the other 2 remain at minimum. CPU fan speeds up 2-3 steps.

Memory: Ample. (<50% (~40%))

Other apps running:
Clipbook viewer
Volume mixer
MS Explorer (Was: file mangler)

OS: Win 7

Expected results:

FF should not have hung - like it didn't used to a month and a half ago.

Severity: -- → S4

Windows 7 is no longer supported and the reporter is not contactable.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Resolution: --- → INCOMPLETE
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