Closed Bug 1733544 Opened 3 years ago Closed 3 years ago

Unable to create an account on nordstrom.com using a Gmail address

Categories

(Core :: Privacy: Anti-Tracking, defect)

Firefox 94
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: sbadau, Unassigned)

Details

(Keywords: regression)

[Environment:]

macOS Big Sur 11.5

Nightly 94.0a1

[Steps:]
  1. Open Firefox with a new profile
  2. Navigate to https://www.nordstrom.com
  3. Click on the "Sign In or Create an Account"
  4. In the Email field, enter a Gmail account and click on Next.
[Expected Result:]

I should be redirected to the Create Account section.

[Actual Result:]

The redirection to the Create Account section is not made as Firefox keeps on continuously loading.

[Notes:]

The issue is reproducible only on Mac OS.
Reproducible also on Firefox 93 beta, Firefox 92.01 and Firefox 78.14.0esr.
The issue is not reproducible with a Yahoo address.

Not sure if this issue is related to DFPI or is more a web compatibility one. Johann, when time permits, could you please take a look over it?
Thanks!

Flags: needinfo?(jhofmann)

I can't reproduce this but will ask folks in our triage for help

Flags: needinfo?(jhofmann)

Hi Simona, what makes you think that this is related to dFPI? Is this only happening with dFPI turned on?

Flags: needinfo?(simona.marcu)

Mostly because in the beginning, I could only reproduce it on Nightly 94.0a1 and only when I was filling a Gmail account in the email field (had no issue with other mail providers). Indeed after multiple other attempts, I could also reproduce it on other Firefox versions and that also made me believe this could be a webcompat issue. But just checked again, and I can no longer reproduce it. I'm setting this to Resolved Worksforme.

No longer blocks: dfpi-breakage
Status: NEW → RESOLVED
Closed: 3 years ago
Flags: needinfo?(simona.marcu)
Resolution: --- → WORKSFORME
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