Closed Bug 1737272 Opened 3 years ago Closed 3 years ago

91.2.1 New combined Print Preview & Print Option Unavailable unless email is OPENED!

Categories

(MailNews Core :: Printing, enhancement)

Thunderbird 91
x86_64
Windows 10
enhancement

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1727107

People

(Reporter: infobob, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.54 Safari/537.36 Edg/95.0.1020.30

Steps to reproduce:

91.2.0 Removed the excellent Print Preview Option because they said it is now a Combined Print Preview and Print Option. The acknowledged BUG was that when you right clicked on an UNOPENED email and selected Print the Print Preview screen displayed either a BLANK screen or a Welcome to Thunderbird letter, NOT the contents of the email that you want to view PRIOR to opening a suspect email.
Now in 91.2.1 the option to select Print without first opening the email is grayed out and not even available. If you highlight the unopened email and go to File the Print option again is grayed out and not available. Is someone missing the point the users liked and want the ability to view the contents of unopened emails?

Actual results:

91.2.0 Removed the excellent Print Preview Option because they said it is now a Combined Print Preview and Print Option. The acknowledged BUG was that when you right clicked on an UNOPENED email and selected Print the Print Preview screen displayed either a BLANK screen or a Welcome to Thunderbird letter, NOT the contents of the email that you want to view PRIOR to opening a suspect email.
Now in 91.2.1 the option to select Print without first opening the email is grayed out and not even available. If you highlight the unopened email and go to File the Print option again is grayed out and not available. Is someone missing the point the users liked and want the ability to view the contents of unopened emails?

Expected results:

What should have happened in 91.2.1 is the Print option should be there when the unopened email was highlighted as in 91.2.0, however, when Print is selected the Print Preview/Print Screen should display the contents of the mail. Now you have to open the email first which what I don't want to do for safety reasons. If I wanted to open suspect emails I would not need to preview them.

Component: Untriaged → Printing
OS: Unspecified → Windows 10
Product: Thunderbird → MailNews Core
Hardware: Unspecified → x86_64

I know I am not the only TB user who enjoyed the benefit of previewing email contents without opening the email.
I thought upgrading from 91.2.0 to 91.2.1 they would just fix the display when Print was selected to Preview or Print the email and not display a blank screen or Welcome to Thunderbird letter.
Now the Print option is not even available unless the email is opened. That is a step backwards.
I hope I am expressing the issue properly. Thank you.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE

Not to beat a dead horse.
91.2.0 Release Notes indicated that the previous Print Preview option (widely liked and utilized heavily by TB users based on internet postings) that did not require opening an email was replaced by a combined Print Preview/Print Option that now under 91.2.1 requires the email be opened just to View the contents.

That begs the questions, Why was there a Print Preview option for all those years and now it is gone?

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