Closed Bug 1737469 Opened 3 years ago Closed 3 years ago

Account autoconfig for outlook.office365, sometimes the Done button is disabled. Cannot complete account creation.

Categories

(Thunderbird :: Account Manager, defect)

Thunderbird 94
x86_64
Windows 10
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1729965

People

(Reporter: Aureliano, Unassigned)

Details

Attachments

(2 files)

Attached image Immagine 2021-10-24 120513.png (deleted) —

STRs:

  • start account-wizard from menu->new->existing mail account...;
  • enter username and password of one existing outlook.office365 account: the configuration is found in Mozilla ISP database;
  • the default IMAP configuration is selected;
  • select the Exchange/Office365 configuration and the return to previous one;
  • at this point the Done button is grayed out and cannot finish the configuration.

Perhaps a button should be added to re-test the current chosen configuration.

This is account autoconfig.
You are using dark theme?
Does it fail when using default theme?

Flags: needinfo?(euryalus.0)
Summary: In some circumstances, when configuring an existing account on outlook.office365, the Done button is disabled, and does not allow you to create the account. → Account autoconfig for outlook.office365, sometimes the Done button is disabled. Cannot complete account creation.

Hi Wayne. Yes, the same behavior also with light theme: the button is disabled.

Flags: needinfo?(euryalus.0)
Attached image ligth-theme.png (deleted) —

I don't know what the next step should be. Perhaps aleca.

Flags: needinfo?(alessandro)

Fixed this last week in bug 1729965

Status: NEW → RESOLVED
Closed: 3 years ago
Flags: needinfo?(alessandro)
Resolution: --- → DUPLICATE
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