Email Archiving Delay
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
People
(Reporter: bugzilla.mozilla.org, Unassigned)
References
Details
(Keywords: perf)
Attachments
(1 file)
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(deleted),
image/png
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Details |
profiler_archive.png
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0
Steps to reproduce:
CONFIGURATION:
Windows 10, Thunderbird 91, with no add-ons
- Setup Thunderbird
- Enable email account (I'm using pop3)
- Try marking emails as archived
Actual results:
The first archive action usually is delayed by 1-2 seconds, but subsequent archive actions usually are performed immediately. Occasionally a delay will happen on subsequent archives, but I haven't figured out how to make subsequent delays repeatable.
Things I've tried:
- Compacting Mailbox
- Archiving from different folders (doesn't seem to matter which one)
- Disabling antivirus (as was mentioned here: bug 777221)
- Checked to make sure indexing was not running
- Running in Troubleshooting mode (with add-ons disabled)
Expected results:
Archiving should be almost instantaneous.
This issue is more of an annoyance than a real issue since the functionality works, albeit delayed.
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Comment 1•3 years ago
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Do you still experience this issue with newest version?
:wsmwk Yes, I'm currently using 97.0b2 and still notice the issue.
To clarify, it's only on the first email that i try to archive. If i continue archiving emails the subsequent emails archive immediately.
If i leave the application for a few minutes and come back and start archiving again, the delay happens again on the first archived email.
A few other observations:
- If i drag the email to the Archive folder, the delay also happens (on the first archived email).
- If i delete the email, the email is deleted immediately (no delay)
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Comment 4•3 years ago
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(In reply to Meichthys from comment #2)
:wsmwk Yes, I'm currently using 97.0b2 and still notice the issue.
To clarify, it's only on the first email that i try to archive. If i continue archiving emails the subsequent emails archive immediately.
If i leave the application for a few minutes and come back and start archiving again, the delay happens again on the first archived email.
Just curious if Error Console has any info about what might be happening. Can you try this:
- Open TB and don't perform any actions.
- Press CTRL-SHIFT-J to open Error Console
- Once TB settles a bit, click the trash icon at top-left to clear the screen
- Try and perform your 1st archive action which usually causes you a delay
- Go back to Error Console and see if there are any errors and, if yes, past the error here
The following error shows up twice when following your steps, but I also get it when selecting on any message (without performing an action on it)
This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “<!DOCTYPE html>”.
I didn't get any other message.
I can confirm this is still an issue in v102.0b4
It happens in both online and offline mode, so I'm fairly confident it doesn't have to do with my server settings.
I can confirm that this happens with both mbox and maildir formats.
Now that the profiler is fixed, I'm able to get a profile that shows the delay. I'm not too sure how to use the profiler to pinpoint the cause of the delay, but I've added a screenshot that shows a second delay after archiving.
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Reporter | |
Comment 10•2 years ago
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Comment 11•2 years ago
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Can you reproduce this with 102.2.0?
If yes, please create a new profile and share the json file or uploaded URL using the updated instructions at https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance (the instructions new produce a much better profile)
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Reporter | |
Comment 12•2 years ago
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I'm on v104.0b4 and still seem to be noticing it (but maybe not as bad). Here's the profile: https://share.firefox.dev/3cgh7wN
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Comment 13•1 year ago
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How is the current beta?
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Reporter | |
Comment 14•1 year ago
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It's not too bad, but there is still a definite delay when archiving the first email. Subsequent emails are archived immediately.
I think the profile i linked to above should still be relevant.
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Reporter | |
Comment 15•1 year ago
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Just commenting here to indicate that this is still relevant for v116.0b7
Description
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