Open Bug 1744762 Opened 3 years ago Updated 2 years ago

Intel HD Graphics 3000 macOS

Categories

(Core :: Graphics: WebRender, defect, P2)

Firefox 94
x86_64
macOS
defect

Tracking

()

Tracking Status
firefox95 --- affected
firefox96 --- affected
firefox97 --- affected
firefox98 --- affected

People

(Reporter: assign.array0h, Unassigned)

References

(Blocks 1 open bug, )

Details

Attachments

(4 files)

Attached image webgl does not work (deleted) —

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:94.0) Gecko/20100101 Firefox/94.0

Steps to reproduce:

Nothing in particular except to update from Firefox 91.4.0esr to Firefox 94. Add to that since the Firefox 72 version I still have a problem with the webgl, for example the page https://webglsamples.org/aquarium/aquarium.html does not display anything but with other browsers and on the same machine everything works fine.

macbookpro8,2
Catalina 10.15.7 (19H1519)
Intel HD Graphics 3000 "ONLY"

Actual results:

1 - webgl does not work
2 - artefacts on the web page

Attached image artefacts on the web page (deleted) —

The Bugbug bot thinks this bug should belong to the 'Core::Canvas: WebGL' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Canvas: WebGL
Product: Firefox → Core

Hi,
I have attached the file "console-export" when I open the webglsamples page "Aquarium" and the page "about:support". For information, there was no change also with the version 95 however for the artifacts it disappeared.

Attached file console-export-2021-12-8_10-19-21.txt (deleted) —
Attached file Support information page.txt (deleted) —

The severity field is not set for this bug.
:jgilbert, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(jgilbert)
Severity: -- → N/A
OS: Unspecified → macOS

The artifact issue would be a problem with WebRender, so you should file a bug under WebRender if you're still having any trouble with that.

This is a known-troublesome driver/gpu, unfortunately.
The error in the console is from here:
https://searchfox.org/mozilla-central/source/dom/canvas/WebGLContext.cpp#848

Unfortunately this can fail for a ton of different reasons.
The only way to know more is to have one of our devs catch it in a debugger, or to provide you a custom build that can give us more insight here.

Severity: N/A → S3
Flags: needinfo?(jgilbert)
Priority: -- → P2
Component: Canvas: WebGL → Graphics: WebRender
Summary: WebGL Intel HD Graphics 3000 macOS → Intel HD Graphics 3000 macOS

Hi Kelsey Gilbert,
Thank you for your feedback, as you suggested I have changed the ticket.

I wish you an excellent day.

Blocks: wr-mac

The bug has a release status flag that shows some version of Firefox is affected, thus it will be considered confirmed.

Status: UNCONFIRMED → NEW
Ever confirmed: true
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