Closed Bug 1759902 Opened 3 years ago Closed 2 years ago

Some received mails have huge junk at end

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 99
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: robert, Unassigned)

References

Details

Attachments

(3 files)

Attached image The mail as seen in tB (deleted) —

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.121 Safari/537.36

Steps to reproduce:

Nothing specific. Read received several days old mails. Deleting .msf files does not solve the problem.

Actual results:

Some received mails have another (later received) mail's info and text at the end of the original mail. Mail is read via IMAP. The other mail can also be read as a separate and individual mail.

Other mail readers read the same mails from the same mailbox in IMAP (FairEmail on Android and Logosw, my dental software, on Windows 10)

Expected results:

Each mail should be seen individually.

Attached image The mail list (deleted) —
Attached image TB version (deleted) —

I forgot to add : the mails are seen "normally" (without the added text) in the other mail readers.

This sounds like a duplicate of Bug 1734847, except it is supposed to be fixed in V94. So I guess that probably leads us to Bug 1742975

Robert, does the workaround in Bug 1742975 comment 62 help?

Flags: needinfo?(robert)

Hi.

No, the offline box was already checked and I had "cleaned" (deleted) all the .msf files before opening the issue in bugzilla. It didn't solve the problem.

As this concerns my professional mails, I returned back to the "general public" version of TB.

Flags: needinfo?(robert)

I use from time to time the outbox and send as new mail (if this is the trigger)

Robert,
Do you still have the bad imap files in the abandoned profile?

Flags: needinfo?(robert)

Hi

I changed to the "general user" version of TB and used the beta profile for the change. I think that is has been modified with the change.

I have a backup from march 5th but I can't recall if the problem was already there.

On another level, I don't feel comfortable sharing that file as it will have my patient's health data.

Regards

Flags: needinfo?(robert)

How is the latest version behaving?

Also, if you have production/business information in this Thunderbird profile, I would advise you to not use Thunderbird beta. And now would be a good time to switch to version 102.

Flags: needinfo?(robert)
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(robert)
Resolution: --- → INCOMPLETE
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