Closed Bug 1771258 Opened 2 years ago Closed 2 years ago

Never complete the display of page content of office feedback when dFPI is enabled.

Categories

(Core :: Privacy: Anti-Tracking, defect, P1)

Desktop
Windows 10
defect

Tracking

()

RESOLVED WORKSFORME
Tracking Status
firefox-esr91 --- wontfix
firefox100 --- wontfix
firefox101 --- wontfix
firefox102 --- wontfix
firefox103 --- wontfix

People

(Reporter: alice0775, Unassigned)

References

(Blocks 1 open bug, )

Details

(Keywords: nightly-community, regression)

Attachments

(2 files)

Attached file about:support (deleted) —

​​### Basic information
My Feedback of www.office.com would dot finish to loading.
I can reproduce in Nightly102.0a1 only. Firefox101.0rc works fine.

Steps to Reproduce:

  1. Open https://feedbackportal.microsoft.com/feedback/mycontent/
    Sign in if needed.

Expected Results:
My feedback should display.

Actual Results:
Never complete the display of page content.
My Feedback loading spinner will continue to spin.


Performance recording (profile)

Profile URL: https://share.firefox.dev/38JISMA

System configuration:

See attached about:support

More information

This can be reproduced in the new profile.
Screenshot: see attached.

Attached image screenshot (deleted) —

Regression window:
https://hg.mozilla.org/integration/autoland/pushloghtml?fromchange=5e83cc94405fdc2f94f3daea15b224b546505005&tochange=6e14cc79a42dcaf6774fe728dd745134435e44af

FWIW,
Disabling ETP for https://feedbackportal.microsoft.com fix the issue in Nightly build.
OR
Setting network.cookie.cookieBehavior = 4 fix the issue in Nightly build.

Component: Performance → Privacy: Anti-Tracking
Version: Firefox 102 → 80 Branch
Summary: Never complete the display of page content of office feedback. → Never complete the display of page content of office feedback in Nightly build.
Version: 80 Branch → Trunk

This breakage is indeed dFPI related and looks similar to the Microsoft Teams one in Bug 1638383. If I add a 3rdPartyStorage^ permission the site works properly.
I'll see if adding storage access via the shim here, that is adding the feedback domain here will fix this issue.

Assignee: nobody → pbz
Status: NEW → ASSIGNED
Blocks: 1772545

This seems to break because login.live.com doesn't get first-party storage access. We've added an allow-list entry for login.live.com while we investigate possible fixes.
Note that this affects any channel with Total Cookie Protection enabled. I've updated the title and tracking flags accordingly.

Severity: -- → S3
Priority: -- → P1
Summary: Never complete the display of page content of office feedback in Nightly build. → Never complete the display of page content of office feedback when dFPI is enabled.

Please verify that the allowlist entry we've added recently fixes the issue in Fx101 and Fx102.

Flags: qe-verify+

I can no longer reproduce this issue on Firefox 102.0.1 with TCP enabled and allowlist disabled (privacy.antitracking.enableWebcompat = false). The feedback page fully loads after a while.

Alice, could you please test if you can still reproduce this issue, even if you set privacy.antitracking.enableWebcompat to false via about:config? Don't forget to revert this setting after testing. Thank you!

Flags: needinfo?(alice0775)
Flags: qe-verify+

No longer reproduced on Firefox102.0.1.

Status: ASSIGNED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(alice0775)
Resolution: --- → WORKSFORME
Assignee: pbz → nobody
No longer blocks: 1772545
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