Closed Bug 1772292 Opened 2 years ago Closed 2 years ago

Firefox doesn't load some pages

Categories

(Core :: Networking, defect)

Firefox 101
x86_64
Windows 10
defect

Tracking

()

RESOLVED DUPLICATE of bug 1768250

People

(Reporter: mderazon, Unassigned)

Details

Attachments

(3 files)

Attached video firefox_07Exb4lIYz.mp4 (deleted) —

Steps to reproduce:

Open a blank tab
Enter calendar.google.com

Actual results:

Nothing loads

Expected results:

Google Calendar should be opened

This is happening on a few pages, not just Google Calendar. It is hard to figure out what is going on as I can't see any error in console, the page just doesn't load.

I have attached a video of the bug in action.

The Bugbug bot thinks this bug should belong to the 'DevTools::Console' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Console
Product: Firefox → DevTools
Component: Console → Networking
OS: Unspecified → Windows 10
Product: DevTools → Core
Hardware: Unspecified → x86_64

Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables add-ons, extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems.) See https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
And does this also happen with a new and empty profile? See https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile

Flags: needinfo?(mderazon)
Attached video firefox_cmFCkrCdHL.mp4 (deleted) —

Thanks for the debugging steps.

I can confirm that the problem persists in troubleshoot mode and also in a newly created profile.
Some websites load, some don't, it's not consistent.
I enter the URL, hit Enter and nothing happens. I see some network calls being made but no responses.
Here's another video I took in a newly created profile

Flags: needinfo?(mderazon)

Hi, could you try to capture a http log for this?
Thanks.

Flags: needinfo?(mderazon)
Attached file log-error.txt-main.7240.moz_log (deleted) —

Here are my HTTP logs

Flags: needinfo?(mderazon)

I would like to add that Chrome and Edge are working perfectly, it is just FF that I am encountering this issue with.

Thanks for the log.
Looks like this is a dup of bug 1768250. Both logs show that 0RTT is related.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → DUPLICATE

I can confirm the problem is gone for me after disabling security.tls.enable_0rtt_data
Also, I have Sophos installed

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