Open Bug 1782476 Opened 2 years ago Updated 2 years ago

Device is showing as active 2/3 years ago, when the account is signed in and syncing

Categories

(Firefox :: Firefox Accounts, defect, P3)

defect

Tracking

()

People

(Reporter: flod, Unassigned)

Details

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(1 file)

Testing a local build, I've signed in into my Firefox account, which is already used on a mobile browser (Firefox Nightly).

In Firefox View I have the list of tabs in "Tab Pickup", but below I still have the Grab tabs from your phone or tablet promo. Not sure if that's because I'm using nightly and not release.

Whiteboard: [fidefe-2022-mr1-firefox-view]
Assignee: nobody → sclements
Status: NEW → ASSIGNED
Status: ASSIGNED → NEW

Moving to Firefox::Firefox Accounts, although I wonder if this is more for https://github.com/mozilla/fxa/

I've debugged this with Sarah, and the problem is that Firefox Accounts thought my phone was last active 2 years ago, when the account was connected and synced only 5 minutes before.

Disconnecting Nightly and reconnecting refreshed the list, and the banner was correctly dismissed.

Summary: Mobile promo is displayed even with sync enabled on mobile → Device is showing as active 2/3 years ago, when the account is signed in and syncing
Attached image devices (deleted) —

The other interesting thing is that before I had 2 entries (Firefox Nightly, Nightly). After disconnecting and reconnecting I only have one (Firefox Nightly).

Component: Firefox View → Firefox Accounts
Whiteboard: [fidefe-2022-mr1-firefox-view]

Thank you, flod. I've filed a bug in the FxA jira project for tracking the work to fix this: https://mozilla-hub.atlassian.net/browse/FXA-5660.

Status: NEW → ASSIGNED
Assignee: sclements → nobody
Status: ASSIGNED → NEW

The severity field is not set for this bug.
:markh, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(markh)
Severity: -- → S3
Flags: needinfo?(markh)
Priority: -- → P3
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