Closed Bug 1782599 Opened 2 years ago Closed 2 years ago

Hangs on "Clear Recent History"

Categories

(Toolkit :: Data Sanitization, defect)

Firefox 103
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: nrvvnaabltyegcucmz, Unassigned)

References

(Blocks 1 open bug)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0

Steps to reproduce:

Menu: History > Clear Recent History , then click "OK" button.

Actual results:

Firefox hangs and does nothing. The "Clear Recent History" dialog popup remains open, does not close. Clicking "OK" / "Cancel" does nothing, does not respond.

Sometimes closes dialog by unchecking options (eg: "Site Settings", "Cache", "Cookies"), sometimes not. Can't restart using menu > File > Exit (because dialog/popup is still open), have to kill the Firefox process.

Expected results:

"Clear Recent History" dialog popup should close.

The Bugbug bot thinks this bug should belong to the 'Toolkit::Data Sanitization' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Data Sanitization
Product: Firefox → Toolkit

The severity field is not set for this bug.
:pbz, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(pbz)

If you leave the browser open in this frozen state for longer, does it eventually finish and close the dialog?
I'm curious if you might have a very old profile with a lot of data stored. Could you try to create a separate Firefox profile via about:profiles and see if data clearing works properly there?

Blocks: 1550317
Flags: needinfo?(pbz) → needinfo?(nrvvnaabltyegcucmz)

Closing this bug, we could not reproduce it and the reporter is unresponsive for some time now.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(nrvvnaabltyegcucmz)
Resolution: --- → WORKSFORME
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