User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:107.0) Gecko/20100101 Firefox/107.0

Steps to reproduce:

I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. As I needed, i tried to save an image from the web by the "Save As..." selection.

Actual results:

However, when I tried that (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0.
I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Expected results:

My image or any other file should have been started downloading.

The Bugbug bot thinks this bug should belong to the 'Firefox Build System::General' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Hello! I have tried to reproduce the issue using firefox 109.0a1 (2022-12-06) on Ubuntu 22.04 but unfortunately I wasn't able to reproduce it on my end.
Could you please answer the following questions in order to further investigate this issue?

1. Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
2. Does this issue happen in the latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
3. Do you have any addons installed if so can you list them?

Could you please check which folder is set as a default download folder in Preferences? Does it help if you set it to an existing folder?

Please also verify and share output from journalctl -xe and /usr/libexec/xdg-desktop-portal -rv when reproducing the issue.

(In reply to Negritas Sergiu from comment #2)

Hello! I have tried to reproduce the issue using firefox 109.0a1 (2022-12-06) on Ubuntu 22.04 but unfortunately I wasn't able to reproduce it on my end.
Could you please answer the following questions in order to further investigate this issue?

1. Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
2. Does this issue happen in the latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
3. Do you have any addons installed if so can you list them?

Hi!
I'm sorry, for the late reply, I have given my PC for upgrade.
Fortunately, I don't need your help anymore. I managed to resolve the issue via a workaround.
I installed Firefox via apt.
Thank you!

(In reply to Marco Bonardo [:mak] from comment #3)

Could you please check which folder is set as a default download folder in Preferences? Does it help if you set it to an existing folder?

Hi!
Sadly, no. It was among the reccomended solutions on the Internet guides and didn't work.
I'm sorry, for the late reply, I have given my PC for upgrade.
Fortunately, I don't need your help anymore. I managed to resolve the issue via a workaround.
I installed Firefox via apt.
Thank you!

(In reply to Alexandre LISSY :gerard-majax [PTO 12/12/2022-08/01/2023] from comment #4)

Please also verify and share output from journalctl -xe and /usr/libexec/xdg-desktop-portal -rv when reproducing the issue.

Hi!
I'm sorry, for the late reply, I have given my PC for upgrade.
Fortunately, I don't need your help anymore. I managed to resolve the issue via a workaround.
I installed Firefox via apt.
Thank you!

Thank you Elias for the answers! Given that the PC that had the problem isn't at your disposal anymore I will mark this issue as RESOLVED->WORKSFORME as a suggestion from comment 6. If it occurs again please feel free to reopen it.

Have a nice day!