Open Bug 1829235 Opened 2 years ago Updated 2 years ago

Firefox snap fails to download anything over http in 22.04 ubuntu

Categories

(Firefox Build System :: Third Party Packaging, defect)

Firefox 112
defect

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: eisabase, Unassigned, NeedInfo)

References

(Blocks 2 open bugs)

Details

Steps to reproduce:

Installed ubuntu 22.04 LTS. "snap refresh all" executed once. Tried to download files on various websites.

Actual results:

File downloads over http/s don't work. terminal outputs
"[ERROR glean_core] Error setting metrics feature config: Json(Error("EOF while parsing a value", line: 1, column: 0))
[ERROR viaduct::backend::ffi] Missing HTTP status".

Expected results:

Downloading files over http to succeed/communicate.

The Bugbug bot thinks this bug should belong to the 'Firefox Build System::Third Party Packaging' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Third Party Packaging
Product: Firefox → Firefox Build System

The severity field is not set for this bug.
:gerard-majax, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(lissyx+mozillians)

Clearly not reproductible here ...

You need to share more context, like snap info firefox and how you setup things ...

Flags: needinfo?(lissyx+mozillians) → needinfo?(eisabase)

Amin, this look really weird, especially on a fresh 22.04 install that seems to be uptodate.

Flags: needinfo?(bandali)

(In reply to Asa from comment #0)
Do you try to download to ~/Downloads or to somewhere else? (e.g. to a folder that begins with a dot or to network storage etc.)

I can't reproduce this either, with latest stable Firefox snap (113.0-2) on Ubuntu 22.04. I tried with a few different HTTP pages and files, including http://detectportal.firefox.com/success.txt, and Firefox saved/downloaded them all just fine.

Seb, any ideas about this? Can you reproduce the issue?

Flags: needinfo?(bandali) → needinfo?(seb128)

The bug is lacking details so it's hard to have ideas about the issue. Having the answer to "what is the download directory" would be a first step.

Could you also do 'journalctl -f', trigger the issue and copy any message which had been printed there?

and what's the output of snap connections firefox?

Flags: needinfo?(seb128)
You need to log in before you can comment on or make changes to this bug.