User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-US; rv:1.0.1) Gecko/20021104 Chimera/0.6 Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-US; rv:1.0.1) Gecko/20021104 Chimera/0.6 I have tried the same url in Internet Explorer and the latest release of Safari and it works properly. In the version of Chimera that I am using, the chat window is not drawn properly, but most importantly, after I get the message that an online agent is available, nothing else happens. I am unable to chat with the agent. Reproducible: Always Steps to Reproduce: 1.go to the intuit web site 2.click on the QuickBooks 2003 link 3.click on the link for any product 4. scroll to the bottom of the selected page and click on "Chat with Sales Advisor" 5. Initiate a session by enetering all requested into. Actual Results: The session hangs Expected Results: Once an agent is available, it should allow me to enter my questions in a seesion window

Franklin, does it work using Mozilla?

*** This bug has been marked as a duplicate of 163468 ***