Open
Bug 195077
Opened 22 years ago
Updated 3 years ago
Using mail filter to move too many messages when low on disk space causes crash
Categories
(MailNews Core :: Filters, defect)
Tracking
(Not tracked)
NEW
People
(Reporter: jon.roland, Unassigned)
References
(Depends on 1 open bug)
Details
(Keywords: crash, dataloss)
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.3b) Gecko/20030221
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.3b) Gecko/20030221
Created mail filter "archive" to move old messages to folder in Local Folders on
external drive, and set it to move email before 1/1/2003 and label=0, about
15000 messages. Succeeded in copying over to target folder, but when tried to
remove messages from source Inbox folder, Mozilla crashed. Repeating the process
with a new target folder incrementally by month worked, but about 2000 messages
were lost from source Inbox (although saved okay in first target folder being
used when crash occurred). My system has 128MB RAM, 100MB remaining disk space
on drive where Inbox kept.
Reproducible: Didn't try
Steps to Reproduce:
1.
2.
3.
Suggest may need to have filter test for system resources, partition move of
many messages into groups, remove a group from source folder before copying over
next group, or at least remove in groups, to avoid exceeding system resources.
Reporter | ||
Comment 1•22 years ago
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I should add that before beginning the message moving the source Inbox folder
contained about 32000 messages and had a file size of about 1000 MB.
Comment 2•22 years ago
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taking - I haven't been able to reproduce this myself. However, is it possible
you've run out of disk space? Moving messages doesn't reclaim disk space in the
source folder until you compact the folder. I see you have an external drive for
the destination.
1000 MB shouldn't be the actual problem - we use a 32 bit key for messages, the
offset into the message folder and that should give us 2000MB or 4000MB at least.
Assignee: naving → bienvenu
Status: UNCONFIRMED → NEW
Ever confirmed: true
Reporter | ||
Comment 3•22 years ago
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I thought it might be disk space, too, but since then I have run it the same way
with later versions and have not encountered the problem. Can't say it is
solved, though. I had run it before the several crashes, on the previous version
(1.2?), then had a run of the problem while using the version I had at the time.
What I suspected was that even though Mozilla programs were installed on drive
D: and the profiles on drive E: Mozilla might be trying to write a temp file to
drive C: which is really maxed, as it always is on any system I have, and is the
main limiting factor on what software I can install, and the reason I seem to
wind up needing more than one system to run all the software I need to use. I
really need to direct Mozilla to write any temp files to a large external drive
(G: by default, if it is present, 120 GB).
Updated•21 years ago
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Comment 4•21 years ago
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changing summary to reflect low disk space
Summary: Using mail filter to move too many messages causes crash → Using mail filter to move too many messages when low on disk space causes crash
Updated•20 years ago
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Product: MailNews → Core
Comment 5•20 years ago
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*** Bug 285354 has been marked as a duplicate of this bug. ***
Updated•16 years ago
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QA Contact: laurel → filters
Assignee | ||
Updated•16 years ago
|
Product: Core → MailNews Core
If you OS crashes when running out of disk space you should file a bug there not here.
Though mozilla could probably be more efficient with disk usage that is not a critical bug.
If you can determine that it is using excessive disk space by using temp files or duplicating that should probably be reported as separate bug. It does tend to be a bit heavy handed.
In view of the date why is this still open?!
Reporter | ||
Comment 7•16 years ago
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It was not an OS crqash, but a Mozilla crash, and I was later able to duplicate it using Thunderbird. There are two problems, each with its own solution:
1. Inability to manually set location for temp files to a filesystem where there is more space; and
2. Lack of a warning when disk space is too low to allow for removal of deleted messages from Inbox, or a way to remove them incrementally so disk space limits are not exceeded.
Any well-designed product, ready for commercial use, should be able to detect dangerous situations and warn or provide for them.
Comment 8•12 years ago
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Has this been reproduced at all on somewhat recent versions? If yes, it would be good to add a crash signature to this bug. If not, we should resolve the bug as WORKSFORME and wait for seeing something like this ever again, then either reopening with current info including crash reports or file a new bug with that info.
Updated•12 years ago
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Assignee: dbienvenu → nobody
Comment 10•11 years ago
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from bug 710717 (I haven't tested)
1) Create in the inbox the following messages:
A 2Kb
B 2Kb
C 3Mb
D 2Kb
2) Fill the disk leaving just 2Mb free
3) Move the above messages to another folder (eg. Sent)
4) Thunderbird shows a message saying there wasn't enough space to move them
5) The state is now this:
Inbox: A B C D
Sent: A B
(messages became duplicated)
Given that the desired state is unreachable, it should be left in either:
Inbox: A B C D
Sent:
or
Inbox: C D
Sent: A B
Updated•6 years ago
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Comment 11•3 years ago
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Another example where lack of IO error checking gets us in trouble
Severity: critical → S3
OS: Windows 98 → All
Comment 12•3 years ago
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I hope I can get to solve these and other low-level I/O issues. Day work workload pressure should be easing soon.
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Description
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