User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030312 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030312 IMAP subfolders do not display, but do show up in subscribe list. Only the first level of a folder hierarchy shows up in the list on the left-hand pane. When creating a hierarchy, the subfolders show up until the folder list is refreshed. Reproducible: Always Steps to Reproduce: 1.Create IMAP Account. 2.Create folder list, then create subfolders under some of the folders. 3.Refresh the folder list. Actual Results: Did not show subfolders in the left-hand pane. Expected Results: Should have displayed subfolders in the left-hand pane. Running standard configuration as downloaded. In Advanced Mail Server Properties, I have the box unchecked that states "Show only subscribed folders". Every folder in this account is subscribed,

This occurs on Win98 also. The .mailboxlist gets updated, however never seems to refresh the folder list in the mail client.

The .mailboxlist appears to be cached in panacea.dat under each user's profile.

no, there's no code that iterates over the contents of panacea.dat. What is cached is the expand/collapse state of parent folders, and if, when we start up, a folder is already expanded, we won't try to list its sub-children. Try collapsing all your folders, and shutting down, then re-starting. You should see all the sub-folders. This is just a work-around - I'm not suggesting there's not a bug. That should be obvious, but some people have not thought it so :-(

accepting. Can you attach an imap protocol log? thx. http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap

I have a similar problem which I think is related. I am using Courier IMAP with moz release 1.4. I am not sure if my problem is complicated by the way I am accessing the Courier. Courier places all folders as subfolders of the INBOX, so by default they appear as sub folders when the Mozilla IMAP config is default. I have changed the config such that the Server Directory is "INBOX.", the namespaces are blank and the server cannot reset them. This results in the correct view that I want to have of the folders. The only problem that occurs is that the first connection to Courier makes an IMAP request (not the forward slash): list "" "INBOX./%" which result in the correct subfolder list being returned. When I collapse and expand the server view, Mozilla makes the IMAP request (no forward slash in this one): list "" "INBOX.%" which results in the list of children. This is reproducable and the steps required to reproduce are: attach: andy_view1.gif % quit mozilla mail % start mozilla mail attach: andy_view2.gif % click Inbox andy_imaptrace1.txt attach: andy_view3.gif % collapse server view attach: andy_view4.gif % expand server view attach: andy_imaptrace2.txt attach: andy_view5.gif

I have mistakenly added the attachments to the wrong bug. They are mistakenly under bug http://bugzilla.mozilla.org/show_bug.cgi?id=209022 which is not AFAIK related to this bug. Please refer to the attachments there. Sorry, Andy

Andrew, can you try 1.5b and see if some of these problems are fixed for you?

Tested. Works ok in 1.5b. Please not mine is not an IMAP expert view. I am just observing. The traces shows two varieties, still, which seems odd. The first trace is when Mozilla starts up and shows the initial view of the folder tree. Note line 6 which shows "INBOX.%/%". In the second trace which is due to collapsing and expanding the folder tree, line 6 shows "INBOX.%.%". 1. 3 list "" "INBOX.%" 2. * LIST (\HasNoChildren) "." "INBOX.Templates" 3. * LIST (\HasNoChildren) "." "INBOX.Drafts" 4. * LIST (\HasNoChildren) "." "INBOX.Sent" 5. 3 OK LIST completed 6. 4 list "" "INBOX.%/%" 7. 4 OK LIST completed 8. 4 list "" "INBOX" 9. * LIST (\Marked \HasChildren) "." "INBOX" 10. 5 OK LIST completed 1. 2 list "" "INBOX.%" 2. * LIST (\HasNoChildren) "." "INBOX.Templates" 3. * LIST (\HasNoChildren) "." "INBOX.Drafts" 4. * LIST (\HasNoChildren) "." "INBOX.Sent" 5. 2 OK LIST completed 6. 3 list "" "INBOX.%.%" 7. 3 OK LIST completed 8. 4 list "" "INBOX" 9. * LIST (\Marked \HasChildren) "." "INBOX" 10. 4 OK LIST completed

ok, thx, Andrew, I'm going to mark this WFM. I agree that the LIST INBOX.%/% is wrong, and I'll look into it, but it sounds like this bug is fixed.

OK, Andrew, I can reproduce the incorrect LIST. I'll try to fix it, but there's a workaround that you can try - allow the server to override/set the namespaces. Setting the server directory will still work (doing both those things together didn't work before, but it should be fine in 1.5b).

The workaround "allowing the server to override/set the namespaces" worked fine and the LIST is then correct in the two cases. THX.