User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.3.1) Gecko/20030425 Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.3.1) Gecko/20030425 After commanding Mail to recieve all mail for three addresses, the subsystem retains clocking cursor and subsequent attempts to recieve mail require exiting Moz and restarting. Often, the clocking condition is blocking further mail receipt. Note that the clocking folder will not respond to "Get Messages" button. If there is no mail waiting, the condition does not occur and the mail system appears normal. Reproducible: Always Steps to Reproduce: 1.Open Mail 2.Select "Get all new messages" 3.Result is as described in "Details". Actual Results: Clocking cursor; one of three addresses may report "Folder being processed" (or similar message) on subsequent attempts to recieve mail. Expected Results: Should behave as in V1.3 with reliable mail receipt and no clocking folders. Bug also in V1.4b. Anecdotal evidence that preferences do not load correctly throughout 1.4b. This mail account does not have any of the automatic mail check or download features enabled. I thought perhaps they were causing the problem, but changing these had no effect on the problem.

Clocking cursor appears only when offending folder is open (Top-right panel). Other folders have a normal arrow cursor. The problem is most often in the first account/folder (my busiest), but not exclusively there. Again, symptom was also in V1.4b.

please update to a 1.4 final build - I suspect this is a dup and is fixed.

I tried 1.4b, if that is the "final release" of which you speak. Same problem.

I am getting this exact problem. I have never experienced this until upgrading to Mozilla 1.4b. I have muliple POP accounts also. When it gets to this state I have to go into the task manager and kill the mozilla process in order to be able to retrieve mail again. Upon retrieving mail once, it reverts back to this problem.

This is not specific to the Macintosh version. I get the same problem with Windows XP. I went back to version 1.3 in case it was specific to 1.3.1, but the problem still remains.

Yes, I should have made that clear... it happens with WinXP.

If I turn off the "Keep Mozilla In Memory Option" at least I can reset it by shutting down all instances of Mozilla and restart it without going into the task manager.

This is probably bug 205379 - same symptoms for me.

Looks like a dup - are you using attbi/comcast?

My mail is obviously ATTBI.COM. How can this be an issue? POP3 is an "open standard", is it not? I do not know what kind of server they use... wouldn't any ATT issue be generic to their vendor's software? Mind you I am a half a hair from ditching them and running POP3 on my Alphacluster, what with the ATT/COMCAST name change and very poor customer support. Ditch another box of business cards....

please look at bug 205379 for problems with attbi - apparently their servers are just disconnecting when we try various commands, which POP3 servers aren't supposed to do, obviously.

I'm getting the same behaviour in one of my accounts, from my ISP (uol.com.br). I'm using: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5) Gecko/20031007 The new info is: this only happens with automatic commercial ads sent by my ISP! If there are "normal" messages in the queue, they are downloaded normally until the first ad mail is reached. This ad email is also downloaded, but the download process hangs and the inbox folder gets the hourglass cursor as described. I also get "this folder is being processed" if I try to compact folders on that account. If I quit and restart mozilla and go to my ISP's webmail, the faulty message is still there, although "Leave messages on server" is not checked. If I remove the message and try Mozilla Mail again, the same thing happens at the next ad mail. If I remove all those emails via the webmail, Mozilla handles the "normal" messages fine as always. The problem started when I upgraded from 1.4 to 1.5. I did clean my previous installation and created a new profile (I even deleted the profile folder before installing). I have four pop3 acconts: the first (and default) account is my ISP (uol.com.br) account and the remaining three are yahoo.com.br accounts. I'm willing to gather more information, as long as I'm told how :-) I have cygwin installed, so using unix/gnu goodies is ok. I suspect this has something to do with the way they serve these emails, since I doubt such mass mail is normally stored at the server. (capturing a telnet to pop3, maybe?) I've been using mozilla since pre-1.0 days, and I really want to keep using the latest public release :-)

I experience the same problem on RedHat 9, using Courier (with Postfix Maildirs) pop3 server, with Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.5) Gecko/20030925. It is very annoying :-\ I can no longer use Mail & Newsgroups... First mail retrieved, then the system goes to "This folder is being processed. Please wait until processing is complete to get messages."

After a few restarts, I have restarted our mailserver and pop3 server. Nothing happened, but when I have also restarted mozilla again, the issue automagically disappeared.

This bug reapperad today. Now when I start Mail I get "downloading message 1 of XXX". However, Mozilla does not even contact the mailserver (no signs of activity in the maillog of the server). Then it waits forever. If I click on "Inbox", the list of mails disappear and there is the hourglass showing for hours...

Rogério, your problem looks a little bit different than Csongors or Werners to me. Your problem might have been fixed by the patch of bug 223060. It would be great if you could test a recent trunk-nightly and report if that helps. Of course it would not be amiss if all here experiencing a hang in a started download would test this.

dupe of bug 152675

are you still experiencing this bug ? if so, does deleting all indexes (*.msf) fix it for a longer period of time ?

sorry for the spam. making bugzilla reflect reality as I'm not working on these bugs. filter on FOOBARCHEESE to remove these in bulk.

(In reply to comment #17) > dupe of bug 152675 Gabriel, of the reporter and commenters, only Fagyal's address works. If you feel this is a duplicate please go ahead and make the dupe.

I am no longer experiencing this bug (an yes, I am still using mozilla :)). It's been 4 years anyway :)

thanks Faqyal. so not duping. => WFM