User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4b) Gecko/20030507 Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4b) Gecko/20030507 When mail is started, registers number of messages on the server and then does not download them. When the get messages icon is clicked message appears "This folder is being processed. Please wait until processing finishes to download messages." Mail can be left open for hours and processing never finishes. Can go to other accounts and have not problem with download of messages. Just on main account. Delete account and recreate...will download first time...end up with processing message every time after that. Reproducible: Always Steps to Reproduce: 1. Log onto mail 2. Click get messages icon 3. Actual Results: Get this message: "This folder is being processed. Please wait until processing finishes to download messages." Cannot download email without removing and recreating account. No notification of new messages. Expected Results: Would like to download email everytime and get email notifications.

Reporter, can you try to remove the Mailbox Summary File (*.msf file) for this mailbox ? You'll find it in your profile directory (ImapMail or Mail sub-directory). When that file is missing, it will be recreated. A few weeks ago I had the same problem, possibly caused by a bad header in the mailbox on my IMAP-server. I tried all tricks I knew, like removing the *.msf file, editting the copy of the mailbox in the profile directory, removing the entire local copy, ... nothing worked. Mozilla kep on downloading the same mail, and never finished. In the end I could only correct the problem by editting the remote mailbox directly. I couldn't see anything wrong, but removing the entire mail (it was a very large one, more than 3 MB) did the trick.

I have tried removing the .msf file, and other things that were suggested. None of them worked. I tried removing the .msf file again before replying...and get only a partial rebuild of the summary. The process hangs and that seems to be the cause of the error message that I am receiving. I have actually let it run for 4 hours and the process is not finished.

Heidi Poulin: since your email address (for this report) is attbi.com, this bug is likely the same as the marked duplicate. This was "fixed" but recently reported a problem again after the switchover to comcast.com. *** This bug has been marked as a duplicate of 205379 ***

Thank you for resolving this bug. Actually the switch-over to comcast resolved my problem.