Closed
Bug 21759
Opened 25 years ago
Closed 25 years ago
[DOGFOOD][Print Fail] Page does not print, error message appears
Categories
(Core :: Printing: Output, defect, P3)
Tracking
()
VERIFIED
FIXED
M13
People
(Reporter: shrir, Assigned: dcone)
References
()
Details
(Whiteboard: [PDT+])
I used today's commercial build on Mac(1999121408).
To recreate the problem, do the following steps:
1.Load "www.yahoo.com" page.
2. Use File|Print menu option to print the page after "Document:done" mesage
appears.
3. Click the "Print" button after the print dialog appears.
3. Observe that page does not print and an error message appears as follows:
"Document "Yahoo!- Mozilla" failed to print on the printer (printername)
because an error occured" -50 .
Assignee | ||
Updated•25 years ago
|
Summary: Page does not print, error message appears → [Print Fail] Page does not print, error message appears
Summary: [Print Fail] Page does not print, error message appears → [DOGFOOD][Print Fail] Page does not print, error message appears
Assignee | ||
Comment 4•25 years ago
|
||
What is the error message..
there could be many things that cause this.. so putting on PDT+ radar may not be
prudent. If it is a webshell problem.. this can only be solved when the new
webshell/docshell lands. I think alot of these printing bugs are from the
webshell problems which manifest themselves in Framesets and GFX widgets in
forms. We need isolate what is causing the problems please.
Assignee | ||
Updated•25 years ago
|
Status: NEW → ASSIGNED
Assignee | ||
Comment 5•25 years ago
|
||
This is Mac only, prints fine on the PC..
I don't think this should be a Dogfood bug.. since it only happens on Mac and
with the Yahoo.com page. I will try to isolate the bug next.
Reporter | ||
Comment 6•25 years ago
|
||
Bug 21962(duplicate of this bug) filed yesterday states that this happens with
any page(even default page) on yesterday's build.
Assignee | ||
Comment 7•25 years ago
|
||
Does this happen with all pages? My build from yesterday worked fine on other
pages, just Yahoo generated the error.
Reporter | ||
Comment 8•25 years ago
|
||
I retried prining the default page on yesterday's build. Gives me the type 50
error. Cc'ing pmock. Am trying to find what that error message means.
Reporter | ||
Comment 9•25 years ago
|
||
I downloaded this MacError utility from
ftp://mirrors.blue.aol.com/mir02/MICH/mac/powermac/macerrors1.21.sit.hqx
Got this output when I input the error type '-50'
Result: paramErr
Description: "Error in User Parameter List"
Assignee | ||
Updated•25 years ago
|
Target Milestone: M13
Comment 10•25 years ago
|
||
This bug recurs constantly -- printing gets busted almost weekly. I don't think
it's useful to mandate an estimated date for somthing that suffers from
constant bustage.
Assignee | ||
Updated•25 years ago
|
Status: ASSIGNED → RESOLVED
Closed: 25 years ago
Resolution: --- → FIXED
Assignee | ||
Comment 11•25 years ago
|
||
This is fixed.. CopyDeepMask was being called in nsImageMac, this will cause the
printer to give an error since this is not supported by Mac Printers.
I put in a check to see if we are printing, this will not be called.
The bug showed up when we started using the correct page sizes for printing,
then some elements were showing up that called this routine.
Reporter | ||
Updated•25 years ago
|
Status: RESOLVED → VERIFIED
Reporter | ||
Comment 12•25 years ago
|
||
Verified with today's commercial build on MAC (2000010308). Marking FIXED.
Comment 13•25 years ago
|
||
Great. Thanks Dcone. I can print again from mail and instant messenger using
mac commercial seamonkey build 2000-02-1-03-08-m13. :)
Comment 14•12 years ago
|
||
Resolution
You need to log in
before you can comment on or make changes to this bug.
Description
•